SUMMARY:

• Information Technology Architecture Professional spanning 30+ years of IT Delivery experience.
• Primary focus for the past ~18 years has been dedicated around full end - to-end design and engineering lifecycles of technologies that include Windows Server/Active Directory, Virtualization, Storage, and Networking in Multi-tenant/Hosted Shared Services on Enterprise-Class (Tier-1) Infrastructure Architecture.
• Most recently referred to as Managed Cloud Infrastructure as a Services (IaaS), and Managed Cloud Platform as a Service (PaaS) solutions.
• Regarded as a highly skilled technical leader among peers and subordinates, that is very comfortable operating effectively in large, fast-paced, high-interrupt, globally distributed environments. Considered a proficient subject matter expert in several disciplines, with comprehensive, deep technology expertise that primarily centers on Windows Server, Active Directory, and Automation/Integration technologies utilizing the Microsoft product stacks.

PRODUCT EXPERTISE:

• Windows Server 2008/2012 R2 / 2016 (full role/feature set)
• Active Directory (Infrastructure/Identity, Access Management/Automation/Federation)
• MS-SQL Server / SSIS (Data Import/Data Mining/Orchestration/Automation)
• Powershell scripting (Workflow/Deployment/Automation/DSC)
• Hyper-V 2012 R2 / 2016 w/ Virtual Networking (NV-GRE) SDN
• System Center 2012 R2 / 2016 Suite (full stack, including multi-tier VMM Service Template automation)
• Vmware ESXi 2.5 - 6.0 Server/Clusters w/ vCenter
• Lansweeper 5-6 (w/ Asset Management and customized SPLA reporting)
• Microsoft Exchange Server w/ OWA
• Microsoft SharePoint Server (In-house Project tracking)
• Microsoft Office (Word, Excel, PowerPoint, Visio, OneNote, and Project)

CLOUD PLATFORM EXPERTISE:

• Confidential Cloud in support of hosted SAP, Oracle, Siebel, JD Edwards
• Confidential Softlayer in support of hosted SAP
• Microsoft Azure w/ on-prem hybrid integration (Windows Azure Pack/Azure Stack TP1)
• Amazon AWS in support of various development and DR solutions

STRENGTHS:

• Able to operate effectively in a fast-paced, multi-tasking business environment, and analytically devise quick, decisive problem solving solutions under pressure.
• Proficient at assessing clients’ technical needs and communicating them to key team members.
• Sets goals and priorities that maximize the use of resources available to consistently deliver quality, detail oriented, “Big-Picture” results.
• Self-starter, with a strong work ethic and a keen sense to quickly absorb emerging technologies.

PROFESSIONAL EXPERIENCE:

Confidential

Senior Cloud Infrastructure IT Architect

Responsibilities:

• Advise Internal/Offering and client accounts in technical areas around the design of software/hardware enterprise solutions, based on client requirements and future expectations, with a focus on resiliency, scalability, manageability, serviceability, and high availability.
• Consult daily with technical and sales staff on the feasibility of prospective client projects.
• Strong simplification skills used to communicate complex technical information to diverse audiences.

Sr. Cloud Infrastructure Architect / Windows Infrastructure/Systems Technical Lead

Confidential

Responsibilities:

• Responsible for senior system-level leadership and mentoring of Windows Systems Administrators, and Active Directory Architects, and Training for multi tenet and/or multi-location Windows Server/Active Directory support standards, policies, and processes.
• Analyze and design effective and clear technical solutions for infrastructure and enterprise application related projects.
• Work closely with the project and operational teams, assist and guide in the project planning and execution phases.
• Participate and advise in regular status meetings during the lifecycle of projects to track implementation, testing and problem management resolution progress to ensure adherence to the implementation scopes, standards and schedules.
• Consult in Disaster Recovery programs: planning, design, and maintenance at both physical and logical layers.
• Assist, and/or authored policy/process/procedure standards documentation (iRAM) regarding production, development, QA, test, disaster recovery, and security requirement definitions.
• Project Research Team Leader: responsible for feasibility surveys, executive buy-in, and personnel coordination of internal/client projects to meet the needs of client implementations.
• Responsible for the practical design of infrastructure solutions (Windows/Hyper-V/Vmware Platform) that conform to architectural methodology aligned with ITILv3 Enterprise Architecture. Personnel assigned to this group have a broad and deep knowledge and understanding of system, network, storage, security, and infrastructure design and engineering.
• Maintain current knowledge of new technology entering the industry and determining the impact of hardware and/or software upgrades on new and existing applications including but not limited to the impact of virtualization and cloud service offerings.
• Other responsibilities can include network design, performance metrics, score cards, requirements engineering and analysis documentation deliverables, including security certification documentation, logical and physical technology models, performance models, location models and provide input into application and data models. These responsibilities can require interaction with Team Leads/SME’s within their respective domains for the purpose of environment certification, business controls, compliance reporting, and design presentations.
• Designed, developed, and delivered an automated Microsoft Service Provider Agreement (SPLA) licensing solution that intelligently assigns and reports Microsoft Software for Service Provider Licensing programs.

Confidential, North Charleston, SC

Owner / Project Manager / Solutions Engineer

Responsibilities:

• Total responsibility for all business operations including, sales, service, human resources, vender relations, Investor relations, employee training, office management, repair center management, and for the implementation and support of clients’ business network, and support solutions.
• Directed and trained my professional sales, service, and office staff.
• Interact closely with staff to resolve all on-site sales, and service issues to the satisfaction of client.
• Interacted directly with programming team, project manager and clients’ senior managers on direction, status and progress of all projects.
• Participated in status meetings during the lifecycle of each project; tracked testing status and problem resolution to ensure adherence to the implementation schedule.
• Supervised and trained testing teams, consultants and client employees to improve the effectiveness and shortening learning experience, resulting in project cost savings.
• Mentored junior test analysts, assisting in resolving testing issues and increasing efficiency.
• Advised clients in technical areas to develop software/hardware network solutions, based on current client abilities and future expansion needs, enabling advancement of overall capabilities.
• Consulted daily with technical, and sales staff on the feasibility of prospective on all projects.
• Coordinated with the technical staff to design and implement custom business solutions.
• Monitored and directed on overall campaign goals and devised possible strategies.
• Managed all incoming and outgoing status reports for multiple clients (40+) simultaneously.
• Strong simplification skills used in relaying complex technical information to diverse audiences.
• Migrated many systems from DOS/Windows 3.1 / NT 3.51 to Windows 9x / NT 4.0 - 2000 Server.
• Migrated many Coax network cable (BNC) to CAT5 wiring, patch panels, and to communication equipment closets, for client/server networks.
• Planned and implemented infrastructure changes necessary for migration form Novell 3.x, and 4.x to Windows NT 4.0 - 2000/2003 Domains (200+).
• Planned and implemented infrastructure changes necessary for migration form Lotus Notes/Domino Server 4.x, and 5.x to Exchange Server 5.5 - 2000 Domains (200+).
• Migrated (upsized) many MS Access 97 - 2000 to Microsoft SQL Server 6.5 - 2003
• Proficient in Microsoft Access 2.0 - 2003 for use with desktop and web service usage.
• Designed and implemented many custom databases for use in client/server/web configurations.
• Experienced in both Flat and Relational database design.
• Automated daily, weekly, and monthly HTML/ASP-DB based reporting systems for the purpose of speed and accuracy.
• Design, implement, and administer SQL Server database driven Internet/Intranet Web Sites, coupled with Crystal Reports, reducing time needed for extraction and analysis of daily/monthly historical data to improve business analyses and reporting productivity.

Systems Engineer

Confidential

Responsibilities:

• Provided Site Support, Systems Administration, and Training for multi user and/or multi-location networks, utilizing Windows Server products (PDC, AD, GCS, DFS, CA, RRAS, NAS, SAN, ect.), Routing Equipment and Hubs, and all Remote access configurations to network for remote users.
• Designed, Built, and supported network server applications, solutions and processes using Microsoft Exchange Server, Remote Access Server (RAS), SQL, WINS, DHCP, DNS, Microsoft Terminal Services (4.0/2000/2003 ), Microsoft Office Server Extensions, and BEA WebLogic system services.
• Designed, purchased, installed, and maintained Microsoft Terminal Services for remote use.
• Coordinated all Disaster Recovery programs, planning, design, and maintenance at both hardware and software level, including fault-tolerance for client/server networks.
• Authored supplemental reports/procedures regarding disaster recovery, site security requirements,
• Ensured security through implementation, periodical maintenance, and system checks of the Microsoft Proxy Server 2.0 and/or ISA Server 2000 - 2004 Proxy, firewall and packet filtering technologies, which ensured data security and authentication.
• Designed, purchased, installed, and maintained Anti-Virus Server products from the Symantec Corporate Edition Product Line.
• Project Research Team Leader: responsible for all feasibility surveys and personnel coordination of new projects to meet the needs of the client.
• Designed and implemented project tracking system for engineering drawings and production scheduling, Quality Assurance Procedures, for local architect firms.
• Designed, purchased, installed, and maintained many computer systems for the purpose of dynamic web sites, collaboration portals, and/or ecommerce.
• Design, Install and maintain collaboration/document management systems built on Microsoft Exchange 5.5/2000/2003 Public Folders. (In most cases, with Exchange Custom Forms, MS Office products and custom designed Work Flow Engines)

Field Service Engineer

Confidential

Responsibilities:

• Responsible for On - Site, and/or remote administration, support, maintenance, and troubleshooting of single/multi-user workstation/server networks, which included, business applications, networking software, and hardware support on 600+ node, 80+ Windows NT 4.0 - 2000 Servers, multi-client, multi-location PDC/BDC (No BDC with 2000-2003) Network Systems.
• Responsible for Network connectivity support services for client/server network applications using Ethernet, TCP/IP, MSTS, VPN, and Internet, preformed on-site, and/or remotely from my office network.
• Provided software user level support and training for Microsoft Server, Workstation 4.0/2000/XP Pro, and Microsoft BackOffice Server products.
• Software support of standard applications and operating systems such as Windows 95, 98, XP, NT 4.0 - 2000 Workstation, MS Office, Lotus Notes 4.6, and various industry related software.
• Responsible for hardware, software, troubleshooting, and repairing of computer systems, and associated equipment, i.e. network printers, network interfaces, routers, hubs, and cabling.
• Devised and performed hardware/software preventive and corrective maintenance procedures.
• Consulted mid-size, and small businesses on PC/Server solutions for networks, operating systems, and software based on clients’ technology budget.
• Sold, built, and installed new systems and upgraded older systems based on clients’ needs.
• Install and maintain network access devices, routers, hubs, RADIUS authentication servers, and DNS Servers for local Internet service provider.