Video Engineer Resume Broomfield, Colorado - Hire IT People

SUMMARY:

To enhance my professional growth in a progressive organization utilizing my vast technical experience.

EXPERIENCE:

Confidential

Video Engineer, Broomfield, Colorado

Responsibilities:

Maintained the network for Confidential customers worldwide.
Monitoring the Confidential . network, taking inbound and making outbound calls.
Testing head to head with Lec’s and within the Confidential & Confidential network.
Working with the Service Manager.
Following the escalation process for the Lec’s as well as internal escalations.
Testing 56k circuits, T1 circuits, Frame Relay and Confidential .
Knowledge of Telepresence, Voip, 800 Service .
Installing Routers and testing end to end with Customer.
Bgp.
Root Cause Outage Analysis
Service Level Agreement
Monitor Alarmview for alarms and respond as necessary.
Direct customer contact

Confidential, Piscataway, New Jersey

Communications Technician

Responsibilities:

Responsible for the Confidential Network that supports day to day real - time activities associated with the Confidential & Confidential Data Services.
Responsibilities include maintenance and administration of the backbone trunks and facilities, service node equipment, network elements, switches, trouble isolation and resolution of problems through various element management systems.
Evaluates system reported troubles and decides course of action. Tracked resolution of problems to ensure customer satisfaction and reported problems are resolved within commitment measures.
Administration of Network Upgrades.
Knowledge of database management, customer premise equipment, network systems manager and HP platforms.

Sales Representative

Confidential, Pennsylvania

Responsibilities:

Responsible for the sale of inbound and outbound services to nationwide remote locations of major national accounts
Received Mountain States Branch Vision Award for working TCI Cable Account.
Most leads sold September and December, most lines sold August, September and December

Project Manager, Pennsylvania

Confidential

Responsibilities:

Responsible for the coordination all Confidential installations on the East Coast -3000 locations
Responsible for the coordination of all Confidential installations on the East Coast- 3500 locations
Project consisted of converting Dimension 2000 system over to a System 75 on the East Coast.

Sales Order Administrator

Confidential, Pennsylvania

Responsibilities:

Processing service orders for customers, account executives, system consultants.
“In-Charge” responsibilities when supervisor was out of the office.
Provided assistance to the public on local, long distance, and international services.