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Technical Consultant Resume

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Vancouver, WA

SUMMARY:

  • In technology industry for almost 20 years.
  • Strengths include a wide range of knowledge in the technology industry with a strong desire to improve productivity and bottom line through the use of information technologies .
  • Currently one of technical consultants that provides System Center solutions for high profile companies.
  • Has a unique aptitude to architect and turn those solutions into reality leveraging experiences and best practices.

STRENGTHS:

  • Leadership
  • Mentor
  • Virtualization (Hyper - V)
  • System Center
  • Infrastructure
  • Cloud
  • Hyper-V
  • System Center
  • Cloud
  • WDS
  • WSUS
  • MDT
  • Infrastructure

WORK EXPERIENCE:

Confidential, Vancouver, WA

Technical Consultant

Responsibilities:

  • Completed a project for Confidential to build several images for their OS deployment and refresh. The project which required OS and application deployment was leveraged by MDT 2012 in conjunction with SCCM 2012. In addition, the company had a re-org and leveraged me to do cross-training for the new staff member.
  • Assisted Crossmark with their imaging solution and client OS deployment by leveraging MDT 2012. Assessed, designed, and built a “Gold” Windows 8 image using MDT that will be used across the company.
  • Completed a project for Umpqua Bank designing and architecting their new SCOM 2012 infrastructure. This includes implementing in a multi-domain environment with gateway and certificate configuration.
  • Confidential recently joined Confidential ’s technical consulting team with focus on System Center. His first project was for the State of Montana Legislative Branch where he re-built their SCOM infrastructure to SCOM 2012 in a Windows 2012 environment.

Skills: Windows 2012, Hyper-V, System Center, MDT, and Infrastructure

Confidential, Provo, UT

Senior System Architect

Responsibilities:

  • Confidential was a consultant for Confidential prior to joining the company. He has helped the company design and architected their System Center solutions from the ground up while working for HP. As the company expanded, Confidential asked Confidential to join their team based on his previous work and knowledge of System Center.
  • With the latest System Center technologies, Confidential is tasked to bring the company’s infrastructure to the next level using his experiences and best practices.

Skills: Windows 2012, Hyper-V, System Center, Private Cloud, and Infrastructure

Confidential, Vancouver, WA

Technical Consultant Lead

Responsibilities:

  • Developed materials specific to HP specific hardware, Windows 2012, and System Center 2012 Suite for the training academy.
  • Provided training and guidance to Bloomberg around System Center 2012 technologies that included SCVMM, SCOM, SCSM, SCCM, Orchestrator, AppController, and DPM. Developed project plan to take Bloomberg to the next level of enterprise architecture based on private cloud to reduce cost and increase efficiency and profitability.
  • SCOM 2007 R2 assessment and implementation for FedEx based on different team’s business requirements. Gathered business requirements and made changes to their current SCOM infrastructure to meet the business needs of internal teams.
  • Led and delivered Hyper-V POC with SCVMM 2012 for Confidential . Designed and implemented private cloud solutions with Hyper-V, SCVMM 2012, and SCOM 2007 R2 to automate provisioning of SQL virtual machines.
  • Technical Lead Consultant for private cloud solution at Bank Of Brazil through Hyper-V virtualization. Built the solution in a very complex secured environment in 20 business days. The solution included Hyper-V, high availability virtualization, clustering of virtual SQL, SCOM, SCVMM, SCDPM, SSP 2.0, Charge-Back functionality, WDS, and WinPE imaging. Also consulted on best practices in different areas of IT as a trusted advisor.
  • Hyper-V POC/Implemented and presented Proof-Of-Concepts around Hyper-V and System Center.
  • Confidential, ArcelorMittal, Confidential, Protective Life, TigerDirect, True Blue, Owens-Illinois, Confidential, Swedish Hospital, M&T Bank, Kraft.
  • Database Consolidation/Took part in building out HP Appliance with Hyper-V for SQL Database consolidation. Setup Self Service Portal with Charge-Back functionality. This is a joint effort with Confidential .
  • Hyper-V POC/Assessment of existing environment and prepared it for the Hyper-V POC. Remotely assisted clients with POC setup and demo.
  • Cloud Solution/Lead a team to develop the Cloud Solution for Exchange. Leveraged Hyper-V for virtualization and high-availability. This includes setup of Hyper-V, high-availability virtualization, SCOM, SCVMM, SCDPM, vKernel, Self Service Portal, DAG, and WDS.

Skills: Windows 2012, Hyper-V, System Center, Cloud, Infrastructure, Network, Technology Leader

Confidential, Bellevue, WA, USA

Exam Writer/Consultant

Responsibilities:

  • Exam writer for Windows 2008 R2 Virtualization Confidential Certification Exams.
  • Developed exam questions for Windows 2008 R2 Virtualization. Invited back to write exam questions because of deep knowledge and enterprise experience with Hyper-V virtualization.

Skills: Hyper-V, SCVMM

Confidential, Redmond, WA

Senior Systems Engineer

Responsibilities:

  • Took part in building the infrastructure foundation for SQL Azure/Cloud DB data centers around the world.
  • Engineered backend infrastructure support for Autopilot ( Confidential 's proprietary autonomous, self-healing large scale cluster used for SQL (Azure) CloudDB services). The environment is complex and requires in-depth knowledge of various components that covers all aspects of networking, infrastructure (servers), hardware SKUs, and numerous applications.
  • Determined and applied appropriate ACL's for cross data center permissions.
  • Maintained high level of infrastructure security across all data centers with 24/7 on-call support.
  • Demoed to and trained technical support staff on the technologies and infrastructure to support the business.
  • Developed OS patching and imaging process using WinPE to distribute to 7000+ servers across data centers around the world. This is integrated with Autopilot to provide a robust mechanism for imaging, OS upgrading, and patch updates that occurs monthly.
  • Streamlined process and instructions to build out new data centers around the world to host the cloud technologies.
  • Built and configured new SKU's to be compatible with Autopilot.
  • Built, documented and maintained a high-available file server using DFS-R for application deployment storage

Skills: Cloud DB, WinPE (Imaging), Networking, DataCenter

Confidential, Portland, OR

Trusted IT Advisor

Responsibilities:

  • Information Technology/Implementation Consultant
  • Architected, designed and built IT infrastructure for Confidential that includes all aspects of infrastructure (network, servers, internet, etc.)
  • Built network infrastructure that includes configuring/implementing Netgear Switches, Routers, Firewall, and VPN.
  • Design, architected, and built backbone infrastructure that included implementation of Active Directory, SQL Server, File Server/Print Sharing, Server/Client imaging builds, configuring group policies, DHCP, DNS, Backup, and other aspects of systems within the infrastructure in a virtualized environment.
  • Implemented clinic applications that included AmazingCharts, Lytec, MSI-Link, and other business applications used by the clinic.

Skills: Active Directory, WinPE (Imaging), Networking, Infrastructure, Hyper-V, SCCM, SCVMM, WDS, WSUS, SCOM, DPM.

Confidential, Bellevue, WA

Exam Writer/Consultant

Responsibilities:

  • Exam writer for two Confidential Certification Exams.
  • Developed exam questions for Confidential System Center (SCOM and SCCM). Only selected candidates with deep knowledge and enterprise experience would be considered to write these exams

Skills: SCOM, SCCM

Confidential, Seattle, WA

Principal Consultant

Responsibilities:

  • Developed business case and project plan for Confidential System Center. Built views and custom management pack for System Center Operations Manager 2007 SP1 and demoed to engineering staff. Assist Columbia Sportswear staff in deploying and configuring SCOM 2007 SP1 for production that included Audit Collection Server ( Confidential ), Gateway for DMZ monitoring, and Reporting. This is a global deployment for Columbia Sportswear.
  • Built a Proof of Concept for System Center Operations Manager 2007. Deployed SCOM 2007 and demo a line of business application monitoring to executive staff. This is in addition to providing a technical workshop session for technical engineers.
  • Designed a high-level System Center Configuration Manager 2007 architecture to replace BigFix. This was a demo and proposal to management staff.
  • Washington Mutual - Reviewed the design and built a System Center 2007 (SCOM/SCCM 2007) infrastructure for WaMu’s online banking. This replaced the old MOM 2005 environment and custom application deployment built by WaMu. The complex environment included transitioning all custom application scripts in MOM 2005 to SCOM 2007. The implementation also includes SQL Reporting Services for SCOM 2007.
  • MOF assessment of current IT infrastructure within Confidential . Responsible for Problem/Incident and Service Monitoring SMF’s (Service Management Functions) solutions of the MOF quadrant to be presented to management staff.
  • Boeing - Proof of Concept for SCOM 2007 to several IT branches in Boeing. A live demonstration was presented key decision makers using SCOM 2007 to monitor SQL, MOSS, and using DAD to demo an end-to-end service monitoring.
  • Worked with director and engineer staff to design and build a MOM 2005 SP1 enterprise solution for Confidential in place of SiteScope. The design includes two source management groups rolling up to a destination group with DTS jobs to a separate data warehouse for reports and trending analysis. The project also includes building custom rules tailored to Confidential environment.
  • Infrastructure and NOC build out of testing and production with integration from 3rd party software from QCSI (QNXT) and interface integration with BizTalk 2002/2004. Environment is multi-clustered with multi SQL 2000 databases to support a rollout of prescription solutions for the entire company worldwide.
  • Worked in a team environment to create a $45 million proposal. Created a technical high level service management documentation that details the processes to bring Confidential from a current maturity level to level 3 maturity based on MOF and ITIL.
  • Designed and documented a 250+ page operations management runbook for the State of New Mexico based on MOF ( Confidential Operations Framework). This requires doing a gap analysis of the current state and the end state in conjuction with the current Exchange 2003 migration state wide. In addition, recommended and design a MOM 2005 monitoring solution.
  • Exchange 5.5 to Exchange 2003 Upgrade - Documented and upgraded Exchange 5.5 to Exchange 2003 upgrade for The Carlyle Group. This is a world-wide upgrade that required a complete upgrade in one weekend. Generated a process to synchronize the upgrade on a single weekend.
  • Monitoring Exchange 2000 to Exchange 2003 migration - Made recommendation and re-building of MOM SP1 infrastructure at Accenture (ATIS Project) to monitoring and manage the Exchange 2000 to Exchange 2003 migration. This include OS upgrades from Windows 2000 to Windows 2003. Documentation included a new architecture to support and leverage centralized monitoring and reporting.
  • MOM Presentation - Created a custom MOM presentation for PacLife in an effort to help them decide on a solution for systems event management. The presentation was presented to key decision makers and IT staff at PacLife.
  • MOM Proof-Of-Concept - Built a MOM and SMS solution in the lab for Sharp Healthcare as proof-of-concept and test against other vendors (such as Argent Guardian and NetIQ). Provided presentation where MOM was to be utilize for servers and systems management while SMS was utilized for client management. Full documentation and presentation was presented to upper management, including VP of IT.
  • Infrastructure - Staffed in Sacramento to design and build out an infrastructure in NOC to support a custom application for the Sheriff's Department. The application enables a user to sign on multiple databases using one sign-on. The design is required to be supported in the current infrastructure without making changes that would cause security breach in the environment. project which required the need to integrate multiple directories for single sign-on. Implementation included documentation of the MIIS2003 installation on a Windows 2003 server. Additional work included creating security policies in Windows 2003 which acts as a PDC Emulator.
  • MOM SP1 Implementation - This is an extension project to the original JPMC MOM Detailed Design. Designed a customized solution to monitor JPMC's custom applicatoin called ARGO and integrate with Tivoli. The Retail Banking Group (RBG) within JPMC required a monitoring solution for their ARGO application which consists of clustered SQL DB servers and IIS servers.
  • Network Operating Systems Detailed Design - Helped build out an Active Directory and Network Operating Systems design for the Consortium IV, a government welfare system. This is an on-going project that will last more than a decade.
  • Building Infrastructure - Built infrastructure (new NOC) from ground zero for The Carlyle Group. Responsibilities are to build out the servers for the environment, setup LAN/WAN connections with Confidential routing equipment, setup CSU/DSUs, setup custom applications and databases, provide technical support for clients, and other responsibilities that come with building out an infrastructure.
  • NetIQ AppManager/Tivoli Responsible for building out an AppManager server that will monitor events in a Windows environment for Micro General. Events are then forwarded to the Tivoli server where the operator console monitors these events. This also included tailoring scripts to monitor Exchange, IIS, SQL, and AD for Micro General.
  • SAP on Win2K Integrated MOM and NetIQ AppManager to monitor SAP on Win2K environment for Accenture benchmark testing. This included creating scripts and processing rules that forwards IIS, SQL, and AD events to NetIQ AppManager from MOM. Also configured NetIQ AppManager to monitor SAP since this isnt available in MOM.
  • MOM at Confidential - Built MOM servers in NOC that will monitor 100+ servers in production for Confidential . This included designing a redundant environment that will forward events to one central location. Other responsibilities included sending bug reports to Confidential ’s MOM development team, providing feedback and suggestions for final release of MOM, and modifying scripts and processing rule groups to tailor to Confidential ’s environment.

Skills: SCOM, SQL, MOF, ITIL, Networking, Infrastructure

Confidential, Mountain View, CA

Senior Systems Engineer/IT Manager

Responsibilities:

  • Manager of IT and Site-Operations: Oversaw all of Internal IT and production Site-Operations.
  • Lead Senior Systems Engineer designed strategies and implemented new technologies to ensure maximum uptime for company site operations which included vendors from Resonate, F5, RADWare, Platform s Site Assure, Perfecto Sanctum, Alteon, Web Zone, Internet Security Systems ISS etc.
  • Evaluated NOC s from Qwest, Above.net, Exodus Communications, and Intira to determine the best co-location solution for the company.
  • Designed and implemented a total redundant production site with no single point of failure.
  • Designed and setup NOC for production environment which included the following in a Windows NT environment:
  • Load balanced Web Servers, SQL Clustered Servers, SMTP Server, DNS Servers, Backup Server, VPN Servers Windows 2000 Server using ACE/RSA for authentication, Mercado Indexing Servers, Management Server, Domain Controllers, etc.
  • AppShield Perfecto for web server security, Double Take for SQL Database Failover Server, ACE/RSA for two point secure authentication, SQL 7.0 Active/Active & Active/Passive Clustering, MS Clustering, IIS, HP Openview VantagePoint, ITO, ManageX, NNM, etc.
  • Load balanced Confidential Catalyst 6000, routers, PIX, Local Director, etc.
  • Developed strategies for deployment of new released web site versions.
  • Engaged in ongoing implementation of new technologies to provide enhancements, redundancy, security, and maximize uptime of company web site.
  • Provided deep level support for internal IT staff, Web developers, and QA.
  • Implemented and standardized internal IT infrastructure which included MS Exchange server, file servers, print servers, development servers, phone system, network switches, etc.
  • Wrote web-based documentations for systems and network infrastructure which included disaster recovery process, internal and co-location site implementation, and maintenance plan.
  • Devised strategies to convert the current Active Server Pages to Java Server Pages which included re-designing of the entire site infrastructure.
  • Analyzed and designed internal IT infrastructure to improve productivity and support.
  • Implemented HP OpenView VantagePoint solution in Solaris 7 and 8 for systems and network management.

Skills: File, Print, Windows, SQL, Clustering, IIS, Backup/Restore, Networking, Infrastructure

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