SUMMARY:

• TSM V6.3 server configuration, validation and implementation for transitioning customers. Includes configuration and validation of Library Manager/Library Clients sharing large robotic libraries, Deduplication Storage pools and TSM server maintenance scripts.
• Production documentation review, assurance, publication to include comprehensive standard and procedure references and reviews by appropriate management and peer personnel.
• Configuration tasks for IBM DS3524 and Data Domain D880/D990 storage subsystems utilizing varying RAID architectures.
• Configuration tasks for IBM tape subsystems including TS3310, TS3200, TS3500, 3584. Drives types utilizing LTO6 and 3592 (HB architecture).
• Tivoli Key Lifecycle Manager (TKLM) configuration, planning and implementation steps as required for tape volume encryption of backup volumes created by TSM Server software.
• Storage/Backup SME for a critical Security Compliance project related to a multi - system (10 AIX and 5 Wintel) backup server complex.
• Backup environment reporting, tuning and troubleshooting as needed on various small and large customer accounts

PROFESSIONAL EXPERIENCE:

Confidential

Storage Architect

• IBM Certified Deployment Professional - Tivoli Storage Manager V6.3 - Candidate\Testing ID: SR8147652
• Configuration tasks for IBM DS3524, and NetApp N6240 storage subsystems utilizing varying RAID architectures.
• Configured and implemented IBM tape subsystems including TS3310, TS3200, TS3500, 3584. Drives types utilized LTO2 - LTO5 inclusive, and 3592 (HB). Encryption also configured using both System Managed and Application Managed.
• Installed approximately 15 TSM Version 6.x Servers for clients of various sized backup environments including advanced functions such as Node Replication and Deduplication.
• Configured and modified PERL and Korn scripts interfacing DB2 base for local TSM server function reporting.
• Installed and configured NBU Master and multiple Media server (~9 media servers) environment including Oracle RMAN agent.
• Attended IBM Edge 2012 (was Storage) Technical conference for the purpose of evaluating new and emerging storage technologies.

Confidential

Senior Storage Engineer

• Analyzed and validated performance and operational settings for multiple shared library TSM Backup complexes utilizing built-in reporting, customized scripts, and OEM reporting tools (APTARE, ServerGraph). Tested and implemented system modifications as needed to enhance operational stability and to implement new technologies which included SAN disk and Tape subsystem h/w and s/w updates. Interfaced with vendors as required to coordinate technical specifics and general planning issues.
• PM’d the TSM Backup Server cleanup project across the shared TSM environment (TSM environment consisting of 15 Windows and 25 AIX servers). The goals were to remove obsolete administrative and user data and unused functions to improve performance and allow for more accurate growth plans to the environment. Throughout the project I kept management and my peer teams apprised of milestones and status.
• Performed server design and client support for multiple large customer and shared accounts using Tivoli Storage Manager (TSM), Veritas NetBackup (NBU), i365 eVault and the SAS S2D offering. This included Server and Client software updates and configuration modifications, policy changes including implementation of encryption, steady state backup support and troubleshooting on both client and server incidents with varying degrees of complexity. Worked with vendors as needed for recurring problems and software breaks. Client servers for these backup products include Windows 2000, Windows 2003 and its Post-SP2, Windows 2008 including all iterations of VSS and Windows Backup and Disk Management functions as well as Unix, Red Hat Linux, VM and others.
• Upgraded multiple TSM Server scripts and distributed them throughout the shared TSM environment. Script functions included server health checks, audit/occupancy reports, disk pool utilization checks, scratch volume counts for multiple library systems, and volume status scripts.
• Implemented tape and disk subsystem code updates in conjunction with vendor techs for Quantum, Sun, EMC and IBM storage subsystems. This included is hardware troubleshooting and maintenance activities, change planning, configuration validation and operational checkpoints.
• Configured and maintained complex storage subsystems for intergrated backup/recovery applications which included NAS filers, Falconstor VTL, and DataDomain systems.
• Performed break/fix, new backup implementations and operational analysis on MS-SQL Server issues -- including were several MS Cluster configurations. SQL Server Management Console, validation of DB status and properties and analysis of maintenance plans. I worked directly with SQL DBAs as needed throughout.
• AIX: installed and validated software updates using SMITTY; Tested and Implemented multiple custom reports using PERL, Korn shell and scheduled via cron as needed; maintained various user ID functions, implemented /etc/host updates for new backups and as Problem Determination (PD) for existing; maintained/modified shell profiles and alias functions across environments; performed file system maintenance and cleanup; some experience also with Oracle and SAP on AIX/UNIX systems.
• WIN: Performed complex support functions for customers and backup solutions on Win2000, Win2003 (SP1 thru post-SP2), Win2008; Event viewer, filtering and reporting for PD on various application failures; utilized Windows scheduler as needed for repeating functions; modification/maintenance of hosts, TCP, and NIC settings for multiple applications; maintenance and updates to registry; MS-SQL Server 2005/2008 and Exchange 2003/2007 on stand-alone and clustered environments - with some CCR backup experience on Exchange. Setup, testing and validation Windows 2008 Backup Services using both the MMC interface and Power Shell commands - included various permutations of backup and recovery options.
• Attended the following training as part of a continuing objective to advance my knowledge of key technologies used within SAS:
• NBU 7.0 Server Installation and configuration for Unix server - Veritas
• Cloud Computing Security Overview -EMC
• MS SQL2008 Installation and Maintenance - Ameriteach
• MS SQL2008 T-SQL usage and Queries - Ameriteach eVault overview and technical sessions vendor provided - Asigra
• Falconstor Virtual Tape/Deduplication Training - Falconstor
• Attended all ITIL training courses as required by SAS

Confidential

Systems Management Integration Professional Advanced

• Tivoli Storage Manager (TSM) Server software updates and configuration, scheduling for large-scale UNIX/AIX/HPUX/Intel operating environments -- includes maintaining operational settings, tape and disk hardware integration, daily operational monitoring, problem determination and customer support.
• TSM API and TDP setup for Open DB backup. This included testing and client support.
• Disaster Recovery support including TSM Server restores, client configuration and restores, network and tape configuration, planning, PD and validation. A complete rewrite of the D/R documentation was also completed recently.
• SAN Disk and Tape hardware monitoring, problem determination and implementation.
• Report generation, automation and maintenance using PERL, Korn shell and TSM built-ins.
• Internal IBM functions using Virtual Machine (VM/CMS)

Confidential

Staff Specialist III

• DFSMS Software Specialist. Performed DFSMS specific duties for all complexes. These duties included: development, testing and implementation of ACS code; DFSMS Class development, testing, and implementation; analysis of SMS Class utilization using DFSMShsm SMF records and other analysis tools; development of specialized code and classes as needed and determined by customer interface; and some code and class development related to OAM software and optical hardware.
• DFSMShsm Software Specialist. Performed HSM backup duties in support of the primary DFSMShsm person, and some HSM primary duties including: automatic cycle monitoring and adjustment; parmlib modifications and updates; initialization of the HSM started task on several new systems; and development and testing of some specialized patches for problem resolution and determination. Also developed a standard process for utilization of the HSM SMF records for reporting, problem determination, and storage analysis. Used the afore mentioned SMF tool to analyze the use of HSM extent reduction processing, which resulted in a projected savings on CPU processing of approximately $495,00 per year (following the elimination of this process), while incurring no adverse impacts on the Storage environment or specific dataset problems related to the number of extents.
• Storage Administration for multiple Complexes. On one large (the typical large complex is about 10-20 Terabytes of Storage capacity) and several small complexes using DFSMSdss, DFSMShsm, and DFSMS, Releases 1.3 and 1.4. This included monitoring DFSMShsm cycle completion and anomolies; Storage Group utilization, monitoring, and cleanup; assistance to users on an as needed basis; adding and removing Storage capacity in various pools; and new equipment initialization and utilization.
• Process automation. Created numerous processes, CLISTs, and REXX procedures for departmental use to perform standards enforcement, management reporting, and problem resolution. Developed, tested, and implemented these tools across the enterprise. Created operating procedures for each and trained departmental personnel as necessary. Software used in the implementations includes SAS, REXX, CLIST, HTML, and CA7 Job Scheduling tools. Major tools developed: Automatic Defrag process enhancement coded in REXX with DCOLLECT information as input, designed to run DSS DEFRAG against the least number of volumes and reduce redundant DEFRAG processing, projected CPU cost savings of $150,000/year; Storage CACHE setting automation that verifies and resets the CACHE status of all volumes on a daily basis; Volume initialization automation, this REXX routine enforced VTOC and Index sizing standards and reduced coding and errors on Volume Initializations.
• SAMS:Vantage Software Specialist. As Vantage team member: assisted in rollout and customization of software and training of departmental personnel. Designed product training, and developed and taught the course for utilization of the software by Storage Administrators. Developed, tested and implemented automation scripts and GUI interface customization. Installed and customized GUI on Storage Administrator PC’s.

Confidential

Storage Operations Analyst

• Tested and implemented DFHSM release 2.6. Instituted batch maintenance jobs and Disaster Recovery procedures. Performed all DASD related tasks as required. Used IBM InfoLink for problem determination and solving.
• Instituted automated DASD management techniques using DMS 8.0. Refined auto-restore process, multiple archival and backup schemes. Implemented DASD naming conventions.
• Improved production throughput using: JCL conversions, schedule optimization using advanced CA7 scheduling techniques, and dataset utilization analysis to reduce tape/disk resource contention, and automation of manual job setups.

Confidential

Program Product Support Analyst

• Installed and maintained program products as assigned, including: testing, customization, product migration, and user interface implementation. Products: Focus, CA-7, DMS, SMT (Masstor), and DFHSM.
• Maintained and developed procedures and documentation relating to the above duties and performed programming tasks in SAS and Assembler languages.
• Performed DASD configuration, initialization and support functions including: implementing DASD hardware and software requirements, error analysis and correction, and conversion projects.
• Developed management and automated reporting functions using SAS and Assembler languages.
• Supervised installation of DFHSM including testing, customization, and rollout.
• Install and maintained other storage management tools including: DMS 8.1, SMT 3.1.1 using SMP/E.
• Performed all production job scheduling using CA-7 including: new system implementation, job stream optimization, and workload balancing and reporting.
• Performed production control duties including: job setup and monitoring, abend resolution, and problem determination.

First Interstate Bank Services Corporation (May, 1985 through June, September, 1986)

Production Control Technician III - steady state job and program mods.