PROFESSIONAL SUMMARY:

• Accomplished systems administrator with 16 years of experience managing server infrastructures & data - center operations across multiple platforms. Effectively worked with organizations in contract and consulting roles to better plan, install, configure & optimize the IT infrastructure to consistently achieve high availability & performance.
• Proven ability to create & deliver solutions tied to business growth, organizational development & systems/network optimization. Skilled problem identifier & troubleshooter comfortable managing systems, projects & teams in a range of IT environments.
• Also possess combined expertise in client relationship management, problem identification, strategic development, negotiation contract management, growth & sales strategy, change management, focused delivery & team leadership.

SKILLS:

• VIP (secure login) Enterprise gateway | Backup Exec 14 & Netbackup | Endpoint Protection & Antivirus | Messaging Gateway | Encryption (PGP) | SSL Certificates | Symantec ghost | Enterprise Vault
• System Center 2007, 2012 (SCCM)| PowerShell 2.0, 3.0 | Microsoft LYNC 2010 - 2013
• Infrastructure Monitoring Tools - What’s up Gold (WUG) | Microsoft SCOM 2012 | SiteScope 10.10
• Citrix 6.5 - 7.6 | VMware | vCenter | VMware View Connections server 5.2 | VMware Horizon view | VMware vShield Edge | Citrix Receiver | Xenapp Server & Desktop
• IOS Router configuration | Switch maintenance | NOC operations | Cisco Wireless LAN Controller
• Basic Fanuc Robotics Programming & maintenance | Basic PLC programming
• Node, Block & Cluster configuration, Virtualization
• VPN configuration | Checkpoint management | Cisco ASA management | Barracuda management | Juniper management | Dell SonicWALL | Untangle
• VB, Batch & Shell scripting | Active Directory | DHCP | DNS | GPO
• Technology Transfer | Change Management | Business Analysis | Strategic Business Planning

PROFESSIONAL EXPERIENCE:

Confidential

SR Cloud Infrastructure Solutions Engineer

Responsibilities:

• Active Directory, GPO, Login Scripts
• Server 2003, 2008R2, SBS 2011, 2012R2, Office 365 & Microsoft Office Customization Tool
• Azure - Azure Site Recovery - Disaster recovery, Replica Management
• Microsoft Data Protection Manager Management
• Server builds (virtual & physical) | Server Hardening | Racking & stacking
• Hyper-V 2012R2 | Failover Cluster manager | SCVMM | Cloud VM & Servers management
• Citrix XenDesktop/XenApp, Citrix StoreFront, Citrix Provisioning Services, Citrix NetScaler| Cloud Portal Services Manager | Director
• Exchange Server 2010 & 2013 Administration - Multi-client & domain configuration
• Barracuda Spam filter Administrator
• Cisco ASA | Fortinet basic | Dell SonicWALL VPN configuration | SSL/IPSEC
• Veeam Backup services | Remote services | Web Page services | Print server
• Microsoft RDS, SCCM, WSUS, WDS, MDT, MBAM, Bitlocker, LogMeIn, GoToMyPC

Confidential

Server Operations Engineer/Architect/Manager

Responsibilities:

• Citrix 6.5 - 7.6 & XenApp management & Design - Created new Citrix environment and migrated 4.5/6.5 hybrid environment to new 7.x system. Migrated data and user info to new system.
• Server 2003, 2012 R2 RADIUS server creation maintain, deploy
• Active Directory Server 2003, 2008R2, 2012R2 - DHCP, GPO
• Server builds (virtual & physical) | Server Hardening | Racking & stacking
• Support & manage Citrix XenApp, XenDesktop administration & design
• Support & manage Microsoft Hyper-V - SCVMM - Administration & design
• Support & manage VMware within Data Center Environment - using VCloud & Zerto tools
• DRaaS design – Implement Disaster Recovery plan – Designed method & use tools to manage disaster recovery site
• Manage Microsoft Exchange 2010 – Create & manage users groups & permissions
• SCOM 2012 R2 design & manage – used to monitor corporate & Data Center assets
• SCCM 2012 R2 design & manage – used to deploy & manage network assets
• Creating package & applications to deploy with SCCM
• Powershell 2.0 to deploy packages via SCCM
• Microsoft Hyper-V VDI deployment & design using Differencing Disk to save space within Career center locations
• SQL 2012 R2 SQL Server Reporting Services, Data Warehouse & Operations DB creation & management

Confidential

IT Systems Engineer

Responsibilities:

• Data Center coordinator – Schedule & maintain HVAC, UPS & Fire Suppression systems for monthly, quarter & annual inspections. Clean under & around floor tiles for debris & FOD, coordinate with third-party vendors to inspect systems with over 300 server & network devices
• Maintain hardware in data center: Including Dell, Confidential, IBM, Cisco Routers & Switches hardware
• Proactively led a 10-person team charged with completing the business critical & complex initiative, which was completed 3 weeks ahead of schedule & $105,000 under budget
• Orchestrated overall transition & integration of many different technologies including Front/Back Office host, WAN & LAN mitigation, desktop conversion, voice infrastructure, IVR & web platform
• Daily maintenance cisco switches, replace faulty switches on plant floor
• Administer Active Directory domain users add/remove/update
• Monitor backup systems for servers using Tivoli
• Assist plant users with windows XP, 7 systems & proprietary Ford applications
• Manage VMware productions servers via vSphere & Citrix Manage VM’s via VMware View
• Deploy & re-configured jobs via Symantec Backup Exec 2014 v14.1
• Manage Updates services for companywide via WSUS 2012
• Manage Symantec Endpoint Protection
• Manage Symantec VIP Enterprise Gateway security
• Administering new & current users via Active Directory Administer Kaseya Service Desk Ticketing
• SCCM 2012 (System Center) – Deploy, install, configure, install agents & administer

Confidential

Project leader

Responsibilities:

• Cisco Router - Deployed T1 lines for multiple locations creation of multilink interfaces
• Microsoft Lync Implantation - (Formally known as Microsoft Communications Server)
• Server builds (virtual & physical) | Server Hardening | Racking & stacking
• Exchange server 2003 migration to Exchange 2010 deploy & administer
• VM Ware Administration – configure host, create & deploy virtual machines
• Server 2008 Enterprise/ Datacenter Core installation & deploy
• SuperMicro SAN controller installation - iSCSI Initiator, iSCSI controller configuration
• Barracuda spam & Virus firewall 400 Administrator

Confidential

Lead Solutions Network Engineer

Responsibilities:

• Our team was responsible for installing, maintaining & supporting computer communication networks within the organization & between facilities.
• Our goal is to ensure the smooth operation of communication networks in order to provide maximum performance & availability for Confidential users, such as staff, clients, customers & suppliers.
• Also Server builds (virtual & physical), Server Hardening proprietary Confidential hardware and testing.
• Racking & stacking of new Data Centers and new call centers across multiple sites across Southeast Michigan.
• Regression testing new operating systems along with encryption security.