SUMMARY:

• High - performing information-technology professional with 20+ years of experience in Network Operations, Cyber Security and Project Management in telecom / network technologies in heavily regulated industries.
• A Business Technologist, who aligns technology and business to ensure execution of cost-effective solutions without getting bogged down, managing change without stifling innovation and within budget.
• Skilled performer who avoids scope-creep by balancing business and technology needs with common sense and realistic time commitments while leading teams and projects that exceed expectation.
• Compassionate and integrity-based leader/mentor who has guided teams through large-scale disasters, combat conditions, and have experience as a turn-around specialist, effectively addressing business and morale issues.
• Optimistic, out-of-the-box thinking, self-starter with a solid reputation as an integrator in silo’ed organizations allowing me to establish new directions for the organization, using persuasion skills to get things done across organizational lines.
• Leadership of up to 34 direct reports, contractors and administration staff in a 7x24x365 operation.
• Steering cross-functional groups, developing quick rapport across silos and transitioning projects.
• Vendor Management: Multiple contracts, RFPs, negotiating, lease and employment contracts.
• Business Management tools using Microsoft Office Word, Excel, PowerPoint, Access, Visio and Project 2013.
• Creating and delivering business plans, strategic opinion reports and technical presentations.
• IT Governance and Management using COBIT 5, ITIL, ISO 27001 and NIST frameworks.
• Cyber Security: CISSP, CCNA - Security and CompTIA Security+ CE (DoD 8570.1)
• IT Networks: CCNA - Routing & Switching, CCNA - Voice and CompTIA Network+ CE.
• WAN Systems: Certified WAN Professional (CWP) & Certified WAN Consultant (CWC).
• Wireless Expertise: CCNA - Wireless and FCC General Radiotelephone Operators License.
• Network Architectures: Cisco Certified Design Associate (CCDA) and CompTIA: A+ CE.

PROFESSIONAL EXPERIENCE:

Confidential

Global Risk & Cyber Security Consultant

Responsibilities:

• Providing direct authority over security planning, organizing, controlling, integrating and completing projects.
• Define project scope, deliverables and roles and responsibilities with Senior Business Partners and stakeholders.
• Prepare project estimates and work plans based on prior projects, industry best practice methodologies and tools.
• Publish Risk and Cyber Security evaluations on technology financial solutions, risk mitigation and re-engineering.
• Consulting on project solutions architecture, critical path timelines in both SDLC and Agile Epic/Story formats.
• Qualifying security solutions to technical leadership during design, development and testing for major initiatives.
• Ensuring FFIEC, SOx, GLBA, ISO 27001, OWASP, CobiT v4.0 and PCI-DSS guidelines and compliance is met.
• Research, formulate and presenting security positions for new technologies to Senior and Executive Management.
• Offering Cost-Benefit to Risk evaluations in assessing threat mitigation and organization exposures to acceptable levels

Confidential

Administration Enterprise System Consultant

Responsibilities:

• Providing Enterprise level Strategic Planning with final recommendations to senior management.
• Authored internal white papers on new technology uses for this agency and supporting the agency mission.
• Ensuring FISMA and NIST compliance on proposed technology, architecture changes for implementations.
• Producing bandwidth & application capacity projections for Cloud, Agile, Spiral, ITIL and SDLC type projects.
• Use various Network Management Tools for Next-Gen capacity planning and bandwidth predictors.
• Testing technology solutions for enterprise compatibility using an on-site Network Design Lab.
• Providing Tier IV incident response whenever serious network service issues arise.

Confidential

Lead Technical Architect

Responsibilities:

• Provided the technical direction and day - to-day operations for a networked hosting and application upgrade/migration.
• The senior technical leader, responsible for implementations, migrations, associated meetings, reports and tests.
• Proactively managed technical dependencies between internal towers while creating a results-oriented atmosphere.
• Drove multiple implementation/migrations projects, then established a Configuration Management process ending up with a stable, Life Cycle Management environment.
• Orchestrated the strategic change with customer, vendors, internal engineers and C-level management to ensure all parties were on the same page during the implementation-to-Life Cycle transition phase in an A1 Confidential environment.
• SIEM, technical processes, policies, troubleshooting resources, methodologies, metrics, case analysis and certificate management to fulfill the contractual strategic business objectives.

Confidential

Senior Network Engineer

Responsibilities:

• Use of Agile, and technology review as the Subject Matter Expert for all aspects of network performance within the scope of contractual requirements, industry/OEM best practices and B1 Confidential levels.
• Network Testing; identified problems, problem resolution with 3rd party providers and other IT resources; took ownership of defining success metrics and best practices until a problem is resolved.
• Performed Quality Assurance Tests; identified root causes, suggested corrective action and plans of action to address network performance problems; aided in the resolution of problems on an ad hoc basis.
• Provided testimony in open committee forums, (alongside other Audit Team members) findings of technology reviews of network performance standards to the web applications, databases, SAN and Data Centers. Delivered remediation advice and guidance to in corporate best practices; supported and aligned efforts to meet customer and business needs; and built commitment for perspectives and rationales. Delivered audit reports that summarized most significant control weaknesses that impacted the organization. Created documentation defining network performance benchmarks for network and review results for publication.

Confidential

Cisco Network Engineer

Responsibilities:

• Performed outsourced Statement of Work design, installation/configuration, test/turn-up of predominately small Cisco networks.
• Supported Application development via configuration/admin of remotely.
• Performed troubleshooting, device erase, IPv6 with RIPng, EIGRPv6 and OSPFv3 routing protocols in complex networks with summarized networks, passive interfaces, load balancing/load sharing. Configured Frame-relay and PPP encapsulation with authentication. Implemented NAT.
• Configured VLAN’s, STP, VTP, Port Security, BGP, MPLS protocols and implemented QoS mechanisms.
• Setup, configuration and administration of Aruba wireless, Cisco Wireless and Cisco VoIP products.
• Performed troubleshooting using Wireshark, Solarwinds, Cacti, CCP and Nagios tools.
• Setup site-to-site VPN’s and Zone based Firewalls using Cisco PIX and ASA technologies.
• Performed on-site hands-on installations, configuration & administration of basic phone and Voice Mail services via CLI and Cisco Unity Configuration Manager Express.

Confidential

Liaison & Field Support

Responsibilities:

• Confidential is a regional organization based in San Diego, California that provides security and law enforcement services with 200 employees and protecting more than 17 million passengers annually.
• Provided daily law enforcement to address dynamic, high-pressure Homeland Security threats.
• Established departmental project coordination, interdepartmental communications and accurate Confidential contracts.
• Facilitated onsite and remote support, technical support, mentored new professionals and recommend various security measures for client as needed.

Confidential

Technical Consultant

Responsibilities:

• Responsible for interfacing with executive leadership to benchmark the existing business model and create solutions for mission-critical IT enterprise level technologies
• Confidential all technical levels. Spearheaded the creation of requirements documents to ensure the correct IT applications meet business needs.
• KNE deployment, training programs, disaster recovery plan and IT audits.
• Restructured IT Confidential contracts, CRM database, vendor relations policies, audits and other technical documentation.
• Engineered business (Microsoft & Cisco Partner) IT expansion. Supported hiring/training, mentored key management, new office leases and IT equipment purchases. Managed 32 direct reports (28 field engineers & 4 administrative) in Phoenix, AZ San Diego, CA and Irvine, CA.