TECHNICAL SKILLS:

• Office 365/Exchange Administrator
• Manage Exchange 2003/2007/2010/2013/2016 Environments, ADFS, Office 365 global admin/support, Exchange Archiving experience, Backup and Restore PST. Exchange Migration experience
• Powershell script coding in both Exchange and SharePoint. Exchange On Premise mailbox reports and other reports. Multiline scripts.
• Operating Systems Windows System Server 2003, 2008, 2012; Windows 8, 10
• IIS, SSL, DNS, OWA, Outlook, SQL 2000/2008/2012
• Scripting in Powershell, Perl, VBscript, Cscript, DOS, CMD
• SMTP (Routing and AS/AV/DLP) Analysis, Reporting and troubleshooting for on premise and cloud solutions
• SharePoint Administration WSS 1.0, 2.0, 3.0 Moss 2007, SharePoint 2010/2013
• VMWare VCenter version 5.x, F5 load balancer, RDP, Active Directory, Symantec Backup Exec
• Capacity Management and right sizing.
• SMTP Journaling best practices and support (on premise and cloud solutions)
• Disaster Recovery Planning and Testing (Rebuild/Recover as well as data center failover)
• Troubleshooting Exchange Client Access (RPC, HTTPS, POP3, IMAP4)
• WSUS Patch management, Power Shell and CMD, Windows Server 2008R2,2012 Windows Sharepoint Services all versions, Sharepoint Portal Server all version,
• ServieNow, Remedy Ticketing systems
• Ubuntu Server support
• WinInstall upgraded from SQL 2005 express to SQL 2012 Express
• WinInstall creation and deployment of software distribution packages.

EXPERIENCE:

Confidential

Office 365/Exchange Administrator

Responsibilities:

• Work in ticketing system ServiceNow.
• Worked on hundreds of tickets a week.
• Problem resolution for mail routing and other troubleshooting efforts. Performed mail traces, Administering permission for distribution lists, shared mailboxes, calendar delegation, allow/block list, mailbox creations in hybrid environment.
• Create remote mailboxes using AADConnect. Adding secondary SMTP addresses.
• Supported Exchange 2003/2007/2010/2013/2016 O365 Global Admin for Valeant.
• Powshell scripting and coding multiline programs.
• Migration Project to migrate from Exchange 2010 to O365 using BitTitan.

Confidential

Sharepoint Administrator / Junior SQL DBA

Responsibilities:

• Supported SharePoint 2003/2007/2010/2013 as well as SQL 2000/2008/2012 backup and maintenance jobs.
• Created SharePoint site collection that supported multiple departments and subsites.
• Configured and supported SharePoint 2013 Enterprise Search
• Worked with VMWare daily.
• Upgraded WinInstall from SQL Express 2005 to SQL Express 2012
• Maintained SQL backup and maintenance jobs for entire company
• Exchange 2010 support
• Cisco IP phone configuration

Confidential

Senior Messaging Analyst / SharePoint Administrator

Responsibilities:

• Worked on a 46,000 seat client, with an Confidential SharePoint Environment
• Supported migrating them from E2003 to E2007; E2010 a 36,000 seat client that evolved from E2003 to E2007 to E2010, a 7500 seat client that I migrated from E2007 in 8 datacenters to E2010 in Primary/Secondary data center configuration, as well as other small clients (1000 seats or less)
• Supported multiple SMTP gateways that each processed 10+ million messages/day, as well as smaller SMTP Gateways the processed less than 500,000 messages/day.
• Cisco Ironport experience
• Experience with on premise and cloud based solutions
• AD, SCCM/SCOM and VMWare experience
• Exchange 2010 Server maintenance, Message Tracking, Outlook troubleshooting, Diagnosing Calendar Free/Busy time issues.
• Experience using Eseutil on .edb and .log files
• Blackberry 5.X administration and migration experience.
• Maintained Accentures’ SharePoint Servers which includes Confidential of data across 4 SQL Server backends.
• Extensive hands on experience with Windows Sharepoint Service Version 1.0 and 2.0 and 3.0 and Moss 2007, site administration, web crawling schedule.
• Acting as the team’s primary Sharepoint Administrator.
• Supports server farm consisting of 2 front end load balanced Servers behind an F5 with 4 SQL Server SAN Database servers.
• Experience creating top level websites using templates and all aspects of Sharepoint Central Administration.
• Academic experience with Windows Sharepoint Service 3.0 and MOSS 2007 SharePoint 2010.
• Extensive experience supporting Exchange 5.5, 2000, 2003, 2007 and 2010. clustered
• Experience in Exchange 2010 Database Availability Group (DAG) model.
• Configured, installed and supported 2 node clusters as well as upgraded and supported 3+1 node clusters
• Supported 3+1 clusters and also provide QA and Operational Readiness server testing.
• Supporting Exchange clusters via tools, monitoring and configuration changes.
• Hands on experience writing scripts that send email messages with attachments for disk space and other warning thresholds.
• Works closely with Knowledge Exchange BizApp Sharepoint Portal project which incorporates WSS and SPS. Extensive experience planning, deploying, documenting and support of this environment
• Act as primary resource for KX/ASAP/BAS, and Sharepoint
• Implemented webparts and other Sharepoint modifications
• Team resource for scripting solutions such as Microsoft Shell, VBScript, CScript, and PERL.
• Successfully deployed Sharepoint and Domino environments, as well as Windows 2003/Exchange2003 Windows 2008R2/Exchange2007 / Exchange2010 infrastructure, as defined by the project plan.
• Provides 24/7 on call support in accordance with Emergency on Call procedures on weekly rotation basis.
• Resolves customer requests using Remedy, ServiceNow, and CMS incident management system.
• MS Word, Visio, Excel, PowerPoint

Confidential

Consulting Specialist

Responsibilities:

• Worked as a Lotus Notes System Administrator at a small consulting company.

Confidential

E - mail Analyst

Responsibilities:

• Worked as a Lotus Notes System Administrator.
• Monitor mail gateways, and mail flow for all of Phoenix’s mail systems.
• Restore and back up user mail files using ADSM, and helping users promote databases into production servers.
• Ongoing 2nd and 3rd level technical support which, extended to three levels. Also configured remote notes setups using the Internet.
• Managed project for upgrading and automating Antivirus software ScanMail. Process included weekly automated pattern file replication.
• Responsible for LAN administration and operating systems, include ding Windows 95, Windows 98, NT and OS2.
• Responsibilities also included creating lotus notes databases as well as representing the last line for Notes and other E-Mail systems support, answering a wide variety of questions concerning the usage and problems of Lotus Notes 3.3, 4.52, 4.6, R5, Ccmail, CAE mail, VAX, Tcpip, Domino, connections, and the internet.
• Certified Training class Lotus Notes Systems Administration I & II.

Confidential

Consultant

Responsibilities:

• Remediated Year 2000 COBOL and Assembler programming code.
• Confidential TSO Mainframe. ISPF

Confidential

E-mail Analyst

Responsibilities:

• E-MAIL Analyst, Notes Mail, CC: MAIL, MS MAIL, Internet Mail, and Host MAIL.
• Lotus Notes DB Administrator. Maintaining Travelers entire E-MAIL infrastructure in Notes DB.
• Programming in C Language
• Designed, Implemented, and Maintain Travelers E-Mail QA Environment.
• UNIX Software WorldTalk.

LAN Administrator

Confidential

Responsibilities:

• Microsoft NT Server Administration class.
• LAN Administration on LAN Server 3.0. 4.0, NT 3.X, 4.X
• Operating Systems OS/2 2.1, Warp, HP-UNIX.
• PC Hardware and Software problem analysis.
• Work Daily HP UNIX, TCP/IP, NetBEUI, FTP
• Graduated from the Travelers PACE program.
• Received a ROI award for Lotus project
• Confidential TSO Mainframe. ISPF.
• Novell