Windows Systems Engineer Resume
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Pearl River, NY
EXECUTIVE SUMMARY:
Experience in the planning, as well as execution of tasks involving the migration of Windows/Linux servers from P2V or V2V. Experience in working well with vendors, customers, and team members from different departs to ensure success of a migration or upgrade.
TECHNICAL SKILLS:
- ESXi
- PlateSpin, VMware Converter, vCenter
- DevOps (Perl, Python, Puppet, Ansible, Ansible Tower, Git, JSON)
- Jira (Epic, Story)
- Blade Logic BSA/CLM/Atrium Orchestrator/AR/ITSM/SRM/BCO/ADDM/CMDB
- AppZero
- Windows 2003/Windows 2008/Windows 2008 R2/Windows2012/Windows 2012 R2
- UNIX (Oracle Solaris 10 1/13, HP - UX, AIX, LINUX (Redhat, Debian, SUSE, CentOS)
- Lotus Domino/Exchange 2010/2013
- SQL
- PowerShell
- Citrix XenApp 5.0
- Azure
- AWS
- Remote Desktop Gateway
- WSUS
- TCP/IP, AppleTalk Protocol, WINS, DNS, HTTP, HTTPS, TELNET, FTP, TFTP, LAN/WAN, HTML,POP3, IMAP, IMAP4, SMTP, NNTP, LDAP,MIME, S/MIME, Ethernet, Token-Ring, Hubs, Routers, ODBC
PROFESSIONAL EXPERIENCE:
Confidential, Pearl River, NY
Windows Systems Engineer
Responsibilities:
- Create Scripts for improving the assessment of systems (remote/manual)
- Create Scripts for automatic remediation of issues found in the assessment report, with user friendly menu
- Create scripts to generate reports against GPOs and verification if policy is configured on a computer.
- Develop/Engineer/Test Group Policies in Development and staging.
- Create and maintain Work Instructions.
- Create and maintain Release Notes.
- Build, maintain workstations on VMWare Workstation for testing scripts in the lab before release for production and use by the Users.
- Build, maintain Tools Server (Remote Desktop Gateway, WSUS, SMTP/Splunk Client)
- Create and update documents
- Train users on using applications or running scripts that were created for their use in automating the tasks.
Confidential, Jersey City, NJ
Windows Systems Engineer/Site Reliability Engineer
Responsibilities:
- Improved Template Promotion Process in ESXi 5.5
- Managed adding storage from vmware console.
- Managed vmware tools upgrade on templates.
- Managed access to vmware environment.
- Improved efficiency and success rate of automated application installation scripts by modifying existing scripts or creating new PowerShell scripts which includes error logging and catch/try statements; and by testing the new scripts against Windows 2008 R2 and Windows 2012 R2 Servers thoroughly before deploying to UAT for further testing. Update the epic and story in Jira for management to review and be updated on the status.
- Increased efficiency in maintenance of powershell scripts by using Team Foundation Server.
- Improved operational by creating and maintaining documentation for application installation and recommended procedure for performing in-place upgrades of Windows 2008, Windows 2008 R2 to Windows 2012 R2. Update the epic and story in Jira for management to review and be updated on the status.
- Improved reliability of new AppHost environment on internal platform based cloud environment by creating Ansible playbook files for windows server builds, configuration, and application installation; updating to Git Repository, and testing in the development Tower. Some of the playbooks includes the installation of IIS or any Windows Feature using win feature, installing application packages such as msi or exe using win package, and installation of chocolatey packages using win chocolatey ansible module.
- Enhanced user experience by creating Ansible JSON UI Configuration files for AppHost environment. Update the epic and story in Jira for management to review and be updated on the status.
- Drove initiative on build and release management of applications and scripts Visual Studio and uploading to templates, and promoting after thorough testing to ensure all requirements from epics/stories in Jira are working.
- Create and modify PowerShell scripting for automation of applications using Team Foundation Server.
Confidential, Germantown, MD
Windows Migrations Lead/Windows SME
Responsibilities:
- Manage team meetings by ensuring each team member can talk about the progress and bring up any issues to the team.
- Conduct meetings with customer to explain the process of migrating applications using AppZero from start to cutover
- Conduct a POC to determine the breakdown in processes and assist in improving the broken process so that the actual migrations with go with minimal external issues
- Migrate and troubleshoot applications after the migration of the servers
- Work with customer to determine and assign levels of complexity for applications (Low, Medium, and Highly Complex)
- Develop a project plan for the customer for migrating applications with AppZero
- Using the levels of complexity spreadsheet, develop a high-level project Time Line with conservative dates
Confidential, Jersey City, NJ
Technical Lead
Responsibilities:
- Led a team of 40 US and offshore team members, mentoring, coaching, guiding training.
- Drove various Technical Initiatives by assigning some Technical Projects to each Team Member based on expertise, resource availability, and deadline; and assigning the most complex projects requiring detail to myself
- Improved on team’s motivation by communicating business concerns to all members
- Ensure the projects are completed on time by holding periodic meetings and getting progress updates of projects
- Make sure the team is aware of all projects and has access to all information by uploading project documents and spreadsheets in SharePoint
- Drove initiative to improve process of installation, upgrade, and patching by architecting and documenting procedures in Word and Visio.
- Drove initiative to ensure maximum uptime of production ESX environment during upgrade or patching by adding additional ESX Hosts into the environment to prepare for maintenance of an ESX host.
- Drive initiative in migration of servers from P2V and V2V using application such as PlateSpin (for servers with more than 500GB of Data) and VMware Converter, while evaluating and troubleshooting any application compatibility issues on the ESX environment.
- Drove initiative to configure and prepare HP Blade Servers for installation of ESX Servers.
- Create script to automatically configure HP Blade chassis with network and storage settings.
- Understand the customer needs by interfacing and having open, consistent communication with the clients to discuss application requirements and scope hardware/software deployment specifications.
- Ensure servers are delivered on time by deploying Windows 2008/2008 R2/2012/2012 R2, Linux, ESX, XenApp, and appliance, and installing/configuring IIS 8.5, and Certificate Authority as needed.
- Improve deployment time through the automating the installation of features and roles through PowerShell or CLM/BMC.
- Drove the internal KMS introduction, architecture, documentation, and deployment by installing the Windows 2012 R2 servers with KMS key activation, and making sure the necessary port (1688) is open.
- Ensure all Global Projects are completed by coordinating with Technical Leads/SME's in Europe and US.
- Ensure SQL, or any Windows Cluster is configured with the best security practices by working with the vendor and security teams to analyze the server before handing over to the finished server to the customer.
- Drove the project for POC of Cloud Service using Azure and AWS by vvve creating an environment for the setup, testing, and troubleshooting of Windows (Application, Web, and database), Linux Servers.
- Ensure issues reported by the clients are resolved with satisfaction by finding out the cause and fixing the problem such as a user constantly being locked out. The main cause after determination was the user never logged off from a server, and had changed the password. I found out by using account lockout tool, finding which domain was causing the issue, evaluating logs for bad password attempts and to which server.
- Ensure Installation and configuration of Active Directory Services
- Drove initiative of upgrading Active Directory from Windows 2003 to Windows 2008 R2, and later from Windows 2008 R2 to Windows 2012 R2.
- Ensure the greatest probability of Active Directory Services by actively monitory and troubleshooting Active Directory Replication issues, Domain Trust issues.
- Improve upgrade process of domain controllers by creating and maintaining documents.
- Ensure operational efficiency by maintaining the document of Active Directory regional domain controllers.
- Drove an initiative for a successful upgrade of BSA/CLM to 4.1 and 8.5 SP1 by creating a process and working with the vendor to ensure all recommended procedures are followed.
- Improved User experience by creating several offerings of different versions of the OS in CLM. Ensure that each OS is automatically selects a specific cluster, location (Site), Tier (VLAN/Subnet), Resource Pool, OSLUNS, and DATALUNS - depending on the type of server a customer selects from the offering - Development, Integration, Production, POC.
- Improve package installation success by creating Blade Logic Packages of vendor software such as Symantec EPP (Endpoint Protection), CA NSM, and other applications using PowerShell and PoweCLI scripts wrapped in BSA Package.
- Drove a POC initiative to ensure legacy applications are not on unsupported Operating Systems by performing a successful migration of an application byCA that is no longer supported on Windows 2003, with SQL 2000, and IIS, to a new Operating System, Windows 2012 R2, IIS 8.5, and SQL 2008 R2. The migration was accomplished by using AppZero application. During the migration, some issues such as compatibility mode, came up, which was easily resolved. Not giving up, and continue to work on the migration, the application migration to Windows 2012 R2 was a success. Identified additional applications for migration using AppZero to a new Microsoft supported OS after the migration. Migration of applications will help the company mitigate security vulnerability issues.
- Drove initiative to support in house SQL servers because lack of SQL DBAs. The initiative was accomplished by learning to perform performance and system tuning for SQL Servers of Windows Deployment owned SQL Server environments
- Reduced time for upgrade of Citrix Servers to XenApp by creating a design and deploying 60 redundant Citrix XenApp servers, and publishing 500 applications asper customer needs.
- Drove initiative of moving hardware and VM migration from various data centers to two redundant data centers in Atlanta using tools such as Plate Spin and VMware Virtual Center Converter, and conducting vendor and client meetings.
- Drove project to create an IBM monitoring solution by installing/configuring IBM Director to automate and remotely deploy BIOS and System drivers on all IBM servers. The IBM Director was also used as a deployment tool to provision new physical Windows servers.
- Drove initiative of upgrading patch solution by creating Shavlik patch management servers for operations to use in the monthly patch upgrades.