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Network Qa Engineer Resume

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Dallas, TX

TECHNICAL SKILLS:

Protocols: TCP/IP, Subnetting, DNS, DHCP, ICMP, STP, MPLS, ATM, SONET, RIP, IS - IS, OSPF, EIGRP, BGP, HSRP, VRRP, GLBP, NAT, VPN, RAID, RADIUS, PAP, SAN, CHAP, IDS, IPS

Cloud: AWS (S3, EC2, VPC, IAM, CloudWatch, ELB)

Software Skills: Solarwinds, Dynatrace, Wireshark, Cisco Packet Tracer, NetBalancer, NS2, NS3

OS and Tools: Windows (10, 8, 7, Vista, XP), Ubuntu, Microsoft Office Suite, MS Visio

PROFESSIONAL EXPERIENCE:

Network QA Engineer

Confidential, Dallas, TX

  • Experienced Network QA Engineer/Performance Analyst for an Auto Financing company.
  • Work with stakeholders to gather requirements for performance and regression testing of Santander's internal and external applications.
  • Work with regression testing team to discuss and create test scenarios, test cases for a sprint cycle.
  • Hold meetings with performance testing team to discuss and create test scripts on key performance impacting functionalities.
  • Create performance testing scripts for websites and Citrix based applications.
  • Hands on experience executing performance scripts using HP LoadRunner.
  • Monitor non - production servers, network devices and network bandwidth using Solarwinds.
  • Track packet level request-response flow to determine areas of bottleneck using Dynatrace.
  • Hold meeting with system and network engineering teams to discuss network SLA's for non-production servers.
  • Proactively determine defects/issues and work with developers on root cause analysis and re-testing of their solution.
  • Implemented user satisfaction reporting process through Dynatrace, determining usage patterns.
  • Based on Dynatrace reports, worked with developers to effectively improve user satisfaction by 50%.
  • Based on LoadRunner analysis and Dynatrace reports, co-ordinate with Database teams to analyze long-running scripts and work on a solution.

System Engineer

Confidential

  • Associate System Engineer for a US based healthcare client.
  • Worked with onsite clients and offshore stakeholders to gather requirements on a daily basis.
  • Co-ordinated team meetings to suggest plan of action and voice out efficient modifications to achieve business targets.
  • Worked with other functional teams to address requirements and co-ordinate deliverables.
  • Effectively worked on client requirements and surpassed business deliverables and expectations by 20%
  • Lead team of 3 junior engineers on delivering an efficient customer facing portal.

Network Engineer Intern

Confidential

  • Worked as a Network Engineer Intern with a leading telecom and broadband provider in the country.
  • Picked up working knowledge on PSTN, DNS, DHCP and routing protocols such as OSPF, EIGRP.
  • Assisted senior network engineers on vlan and router configuration of Cisco devices.

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