SUMMARY:

• A Sr. IT Professional with 20+ years of experience providing enterprise level solutions to clients in the Finance, banking, Insurance, Pharma with highly regulated environments.
• Strong experience designing, building and installing enterprise level Servers to include Windows, Citrix, VMWare, Exchange, and Linux.
• Strong experience engaging developers, architects and technicians providing design and technical direction to ensure uniformity throughout the environments.
• Extensive experience in troubleshooting system issues at a high level. And using systems monitoring tools.
• Strong experience with change management solutions, SLA’s and regulatory change documentation.
• Extensive experience writing technical documentation and technical manuals for enterprise level platforms and applications.
• Experience writing basic SQL Queries.

TECHNICAL SKILLS:

Hardware and Operating Systems: PCs and Compatibles, Intel Based Servers, Confidential and Compaq ProLiant Servers Hardware, Confidential and Compaq RAID Hardware, MAC, DEC, Confidential and IBM Intel Unix Servers, VAX, IBM AS400 Systems, Windows 3.1/3.11/95/98/2000/ XP, Windows NT,2000,2003, 2008, 2012,2016 Server, MS Exchange Server 5.5 and 2000, 2003, 2010, Active directory, Citrix MetaFrame, NetScaler, XenApp and Studio, Server and Client, NT DOS Command Controls, Sun UNIX, BES for Exchange, Domino, and GroupWise, Frame Relay, Novell 3.12/4.11/5.0 with Zen - Works, Netscape 4.x, Novell Client Ware, TCP/IP, WINS, DHCP, DNS, NDS, SMS, NetBIOS, FTP, Ethernet, Hubs, Cisco and 3Com Routers, IBM PC-DOS, MVS, ESX1, Suse and Red hat Linux.:

Software: cc Mail, Same time, Lync and Lotus Notes messenger, Remedy, ITSM, SAP, Crystal Reports EZAccess, MS Office 2000, 2003, 2007, 2010, 2013 and 2016 (Excel, Access, Outlook, Lync, PowerPoint), MS Developers Studio, Adobe Photo Deluxe, Adobe Acrobat, Bloomberg, Reuters and Fidessa Market Feeds, Lotus Notes, D-Base, WordPerfect, MS Project, Peachtree Accounting, Quicken, QuickBooks, Win Runner automation, Wise Installer, VBScript, Powershell, WinFax, Fax-Exchange, Symantec/Norton Anti-virus for Exchange server, CA Unicenter, NT, 2000, 2003, 2008 Server and NT, 9, XP 64 and 32 bit Workstation IIS4, 4,5, 6, 7,.Net,VMWare Standalone converter, VSphere Client, MS Hyper-V, McAfee Anti-Virus, WSUS, SCOM, SCCM MOM, Perfmon, Netmon, Partition Magic, RPG, C, VB script Widows clustering services, EMC auto start VERITAS Net backup, Backup Exec, Tivoli, Arc Serve and E.C.S., Remedy, Track It, PeopleSoft, Microsoft Project, Norton anti-virus for Exchange, Norton Desktop global system, Confidential Open view, What's Up Gold, Confidential -UX, AIX Unix, Solaris. Microsoft Beta Tester for Windows7, SharePoint, Exchange 2007 among others.

PROFESSIONAL EXPERIENCE:

Confidential, Branchburg, NJ

Senior Server Engineer

Responsibilities:

• Manage and configure new SCOM and SCCM servers for operational functions.
• Migrate VM environment both simulation and production from 5.0 to 6.5 from retired IBM Blade to Cisco UCS. Place IBM Blade in SIM environment from Prod.
• Upgrade existing VM servers from Win 2008 to Win 2016 for production software needs.
• Build VM’s in VMWare 5.5 and 6.5 using templates and new custom builds. Create new images for Windows 2016 server.
• Right and deploy Powershell scripts to automate redundant tasks.
• Build new SQL Servers 2016 Service Pack 1 for use in manufacturing process.
• Provided advanced technical support for 40000 customers for Windows Server R2/ 2016.
• Meet with Confidential management weekly to provide status on outstanding issues and ongoing projects.
• Tier 3 support for all IT server issues including both remote support and local server support.
• Configuration specialist for RSA Console and Cisco VPN managing both user accounts and secure ID tokens, DFS distributions and access at the file level with ADM security.
• Provide IT Service Management by utilizing ITIL practices to ensure that all service requests are properly documented, tracked, updated, and resolved with end user satisfaction by utilizing ServiceNow.
• Complete monthly backups of the Lily data center environment using Symantec NetBackup, Comvault and Veem to SAN and AWS storage
• Provided virtual/remote end user support for critical incidents and VIP requests.
• Administer and monitor system backups using Commvault and NetBackup.
• Patch systems from weekly reports gather via Nessus and provide updates to management weekly. Security Patches and applications deployment using SCCM snd WSUS.
• Manage Active Directory Users and Computers for specific OUs that are controlled by Confidential for production end users. environment.
• Monitor systems using Solar Winds Orion monitoring tool.
• Manage both license and print servers for the using Windows Server R2 and Windows 2016.
• Assist with monthly and weekly software deployment for both Windows updates and COTS software deployments via SCCM 2012 R2
• Manage incidents, requests and prepare change orders for IT support action using ServiceNow for documentation.
• Work with Change Management to deliver Server specifications for approval per Federal regulations.
• Write and run compliance scripts in Powershell for confirmed documentation of regulations.
• Build and manage Smart printers in- house

Confidential

Citrix Administrator

Responsibilities:

• Provide user support for approximately 100 Citrix servers & 16000 virtual desktops with 26000+ users
• XenApp 5.0, 5.6 & 7.6 with published desktops
• XenDesktop 5.6 & 7.6
• Utilize PVS, published apps & app streaming
• Designing, Deploying and Supporting migration to Citrix 6.5 environment
• Support, administer and migrate 3600 VMware servers in a 3 tiered data center environment to new Cisco UCS.
• Administer VMware servers using Vsphere 5.5 clustered environment.
• Integrate and evaluate applications on Windows 7 / 8 / 10 ON Virtual desktops, physical desktops and WYSE Terminals. as well as Server 2008, 2012 and Red Hat Linux.
• Patch updates and security thru WSUS.
• Support XenApp 5.0 & 6.5 Published Desktops in a Netscaler server environment
• Support XenDesktop 5.6 with both XP & Win 7 OS’s - migrations. Create new virtual desktop images for Win XP, 7 and 10 desktops and place on SAN for access for new deployments.
• Build VM’s in VMWare 5.5 using templates created with several different profiles, operating systems and virtual desktop configurations.
• Utilize PVS Server to stream applications & desktops
• Design and build new 2012 ESXi hosts in VMware 6.0 and new 2008 and 2012 - VMWare servers.
• Design and build new SQL 2012 server to collect and centralize the event viewer for DEV testing, Solarwinds and NAGIOS collection and comparison.
• Design and build and administrate SQL and multi-tiered applications, both internet facing and on internal networks.
• Run SQL scripts in Powershell in SQL server management and MYSQL builds

Confidential, Jersey City, NJ

Systems Engineer

Responsibilities:

• Deploy and administer SCCM 2012
• Install and configure new NetApp E 540
• Monitor and administer EMC clarion ex700
• Set up and configure Citrix Storefront for VDI desktops
• Design, build and administer Windows 2008 and 2012 both physical and virtual servers running VMWare ESXi5.
• Migrate to windows 7 from XP and MS Office using SCCM
• Administer IIS 7 through IIS server manager.
• Patch systems from WSUS and provide updates to management weekly.
• Migrate from Exchange 2003 to Exchange 2010
• Encrypt employee’s laptops with bit locker
• Upgrade NetBackup 7 to 7.5

Confidential, Philadelphia PA

Senior Systems Engineer

Responsibilities:

• Build new 2012 Hyper-V hosts and new 2008 and 2012 Windows Hyper-V servers Migrate Data Center Operations to the new SEPTAESX1 V-center domain.
• Setup users’ desktop software using Citrix VDI
• Upgrade and administer Symantec Netback 7.0 to 7.5
• Manage IIS and .Net server environment for in house developers through IIS 6 sever manager.
• Install and configure new Avaya phone systems
• Build new VM environment using Hyper-V manager and Vsphere, Version ESXi 5
• Configure new NetApp SAN systems
• Install wireless hotspots for Confidential commuters

Confidential, NJ

Lead Virtualization Engineer

Responsibilities:

• Migrate P2V, V2V and V2 P data center systems both Linux and Windows 2008 and 2012 to ESXi ver4 V-center
• Tool and harden new servers
• Troubleshoot issues with client services
• Track, schedule and lead migration touch points
• Troubleshoot compatibility issues on .Net and IIS 4-7 issues
• Work thru network issues to access various locations to ensure connectivity and bandwidth

Confidential, Philadelphia PA

Senior Systems Engineer

Responsibilities:

• Design and build new 2012 Hyper-V hosts and new 2008 and 2012 Hyper-V Windows servers
• Migrate Data Center Operations to the new SEPTAESX1 V-center domain.
• Setup users’ desktop software using Citrix VDI
• Upgrade and administer Symantec Netback 7.0 to 7.5
• Install Wireshark sniffer to analyze network performance
• Manage IIS and .Net server environment for in house developers.
• Install and configure new Avaya phone systems
• Build new VM environment using Hyper-V manager and vSphere.
• Configure new NetApp SAN systems

Confidential, NJ

Migration Lead

Responsibilities:

• Migrate users from Novel to Active Directory remotely using Quest.
• Migrate Altiris 6.5 to version 7.1
• Assist users with post migration issues.
• Conduct team milestone meetings for migration planning.

Confidential, NJ

Senior Windows System Engineer

Responsibilities:

• Migrate from Exchange 2003 to Exchange 2010 and configure new 2010 databases and AD accounts.
• Provide 3rd level support to clients, users and developers in a Microsoft 2010 server environment on Windows XP and Windows 7.
• Monitor network connectivity for hosted Citrix and Hyper-V desktop deployments.
• Administer Avaya call center systems.
• Install, configure and support Server Consolidation’s using.
• Hosted Desktop Virtualization (VDI) for developers.
• Build and deploy Hyper-V Server 2008 R2 systems for web applications and Branch Office Consolidation. Use Windows Server 2008 and Windows 2010 Exchange Hyper-V to get application failover capabilities and flexible and cost-effective virtualization rights.
• Migrate users from Windows XP to Windows 7.

Confidential, NJ

Lead Windows Migration and New Build Analyst

Responsibilities:

• Follow project migration Waves for Windows NT, 2000, 2003 server and users to Windows 7 and schedule off hour’s migration support and testing.
• Cable and configure new ILO and NIC configurations for new server deployment.
• Deploy and harden new Confidential Servers as per specs for new builds on Windows 2003 and 2008 as well as Exchange 2010 using Confidential RDP. Deploy VMware on new and existing servers using VMware 3.5 remote console.
• BlackBerry Enterprise Server 4.1 SP7 on VMware servers for M.S. Exchange and IIS and IIS using .Net Framework to apply common skills across a variety of devices, application types, and programming tasks.
• 135 new server designs and builds and 360 server's migrated.
• Used Opsware Server Automation Suite (SAS), to provision systems and apply configuration changes to build Windows 7 desktops.

Confidential, NYC

MS Exchange Migration Lead

Responsibilities:

• E-Mail Lotus Notes to MS Exchange Migration Project
• Migrated 3000 mailboxes in 7 Global Locations from Lotus Notes to Microsoft Exchange 2007.
• Migrations done using Quest. Verification thru CSV files and SQL query and Mailbox visual check if discrepancies. Three overseas locations completed on site, 3 US locations completed remotely and one US site completed on site.
• Test and monitor network connectivity at overseas locations.
• Migrated Domino Server applications to stand alone from Notes environment.
• Migrated Blackberry devices to central Bes Server ver. 4.12 and configure handhelds for users.
• Used over 25 Backup Confidential -UX and Solaris masters using primarily VERITAS NetBackup on but also Backup Exec for Linux and Windows Servers needing troubleshooting on backup and restore issues. Tape Libraries, Virtual Tape, and Tape Encryption
• Maintained and administered new Exchange 2007 and existing 2003 Active directory Design & Support.
• Documented procedures and assist both Technical personnel and end users.

Confidential, NYC

Senior Systems Analyst

Responsibilities:

• Responsibility for the management of the migration and subsequent support of FPK infrastructure.
• Performed planning, budgeting and integration of 3 data centers into one global center.
• Used MS Project and Visio to track and create budget and system models.
• Deployed, scheduled and troubleshot VERITAS NetBackup using 6.0, as needed. Manage Libraries, Virtual Tape, and Tape Encryption.
• Worked with IT Management and Global Desktop Support team to build and implement processes Problem Management, Incident Management, Release Management, Change Management and Configuration Management.
• Built and maintained good client relationships.
• Provided service excellence and building good teams with key skills.
• Microsoft server operating systems including Windows 2000 and 2003, Exchange 2003 & Outlook 2003 Client.
• IBM Hardware, Servers, SAN, NAS & Desktops (Director platform).
• Microsoft products including Microsoft Windows XP Professional, Office and IIS using .Net Framework to apply common skills across a variety of devices, application types, and programming tasks and Integrate with other tools and technologies to build the right solution
• Install, configure and provide support for Network (Juniper & Cisco) production operations, Bloomberg, Reuters and Fidessa applications desktop deployment.
• Messaging systems Microsoft Exchange, Lotus Notes etc.
• Migrated Blackberry devices to central Bes Server ver. 4.1, VLAN, LAN, WAN & Security technologies.
• Desktop Deployment and support Windows XP and 2000 and Vista. VMware 3.0 and virtualization of applications.
• Altiris Management Suite, Tivoli Storage Manager, Citrix, Symantec Client Security.
• Experience of managing & leading a team of Desktop/Server personnel 2003 Active Directory Detailed Design & Support and Confidential policy.
• Supported offices around the globe with fast changing requirements in a demanding company.
• Documents all work in using Track It for follow up and completion metric's. Systems support knowledge on Windows Servers and Cisco Networks (with Avaya VoIP) including.
• Project management, problem solving and people skills. Prioritize and enable a complex project to deliver successfully under tight timescales.
• Mail Gateways, Remote VPN Connectivity, Citrix Presentation Server, Cabling and Asset Management, Cisco Call Manager.

Confidential, NYC

Senior Systems Administrator

Responsibilities:

• Engineer and managed a project to move the Ginnie Mae D/R Data Center to MCC.
• Moved, migrated and configured MS Server 2003, Intel Platform Servers, Cisco switches and Routers.
• Environment was approximately 280 servers in a mixed 2000/2003 environment. Bloomberg, Reuters and Fidessa applications desktop deployment.
• Desktop Deployment Windows XP and 2000. Assisted end-users in resolution of Desktop hardware problems, software and networking problems locally and globally.
• Worked with IT Management and global Desktop Support team to build and implement processes: Problem Management, Incident Management, Release Management, Change Management and Configuration Management. Scheduled, monitored and troubleshot VERITAS Netbackup using 5.0 with Confidential -UX Masters
• Built and configured Citrix farms, ESX/GSX Virtual machines in a Microsoft, Novell environment. Administer and maintained existing Backup Exec environment and updates thru WSUS.

Confidential, NJ

Senior NOC Analyst

Responsibilities:

• Global enterprise network consisting of approximately 600 servers onsite and a worldwide network of 60,000 servers. Scheduled, monitored and troubleshot VERITAS Net backup using
• 4.51 and 5.0, performed restores as needed including hot restores and Bare Metal.
• 90 Netbackup master’s controlling over 66,000 nightly backups.
• Supervised directly a Confidential of four analysts as well as direct outside vendor network connectivity issues.
• Configured various robotic devices and troubleshot robot and drove issues using volume manager and rob test.
• Monitored ITO board and troubleshoot Applications, Solaris, UNIX, Linux and Windows issues occurring during the night cycle.
• Administered, IIS on a .Net Framework, Exchange, W2K, SQL, NT and Windows 2003 servers. Manage Libraries, Virtual Tape, and Tape Encryption.
• Manage Libraries, Virtual Tape, and Tape Encryption.
• Monitored Cisco routers and switches and general network usage and availability.
• Heavy Active Directory functions for IT Security Administration for users and DFS.
• Monitored NetApp SAN systems and make problem diagnosis.
• Controlled over ninety masters using primarily VERITAS Netback up but also Backup Exec and Data Protector for UNIX, Solaris and NT needing troubleshooting on backup and restore issues.
• Used and maintained VM Ware virtual infrastructure to increase server utilization rates and server capacity on development and testing severs and to run multiple operating systems simultaneously.
• Assisted end-users in resolution of Desktop hardware problems, software and networking problems locally and globally.

Confidential, PA

Systems Engineer

Responsibilities:

• Moved, configured, tested and deployed 28 Windows 2000 Servers and 5 Sun Solaris servers in a VLAN/WAN network consolidation from 2 Data Centers into a central Data Center.
• Configured dialogic cards for VRU systems and insure network setup, using VPN, security and connectivity.
• Documented procedures, Enterprise topology and Network schematics using MS Visio. Monitored using BMC Patrol and Net-IQ.
• Performed data and software releases on user desktops and train existing staff on monitoring, troubleshooting and release procedures.

Confidential, NYC

Systems Engineer

Responsibilities:

• Setup and connected computers, laptops, printers, switches to the network. Deployed Cisco Call Manager to set up and administered Cisco phones.
• Set up user accounts on a Windows 2003 network and provided troubleshooting as needed for the members of the convention.
• Deployed and administered ver.3.6: BES for Exchange. Administered IIS server clusters and provided support for Web developers 24X7 on a .Net Framework.

Confidential, PA

Senior Systems Analyst

Responsibilities:

• Administered NT and 2000/2003 Server Operations, Novell Administration, SQL Server, as well as MS Exchange Server 5.5 and 2000, and IIS with ASP.
• Migrated servers from NT and as well as Exchange Servers from 5.5.
• Heavy Active directory functions with a team of four to six Technical Team Members.
• Disaster Recovery System using various operating systems such as: UNIX, Windows NT, and Windows 2000 operating systems.
• Provided user configuration and basic security including SSH, PBRUN, TELNET and PASSPORT.
• Provided technical manual for Desktop support, remote access support, phone support and software rollouts for NT, WIN 2k, XP, Exchange 5.5 and 2000, MAC, SUN Solaris and Linux consisting of 250+ locations.
• Responsible for hardware, software, Dell and Confidential Server hardware using a RAID Array.
• Provided Disaster Recovery design and documentation as well as testing
• Responsible for VERITAS Netbackup backups and restores in a forty-unit tape silo from StorageTek
• Performed end user software installation, support, training, documentation and administration. Provided Blackberry Support for Senior Managers and VPs.
• Provided Systems Server migrations from WIN NT to WIN 2000/2003 as well as Exchange 5.5 to Exchange 6.0, WIN NT and 2000 Desktops to Windows XP Pro using all network protocols such as TCP/IP, WINS, DHCP, DNS, NDS, SMS, and Net BIOS for upgrades before Data Center consolidation move to Denver.
• Administered and engineered Citrix Metaframe System for home users. Responsible for trouble shooting guide for connectivity issues in a T-1 environment with Cisco Routers, hubs and switches.
• Deployed GSX virtual infrastructure to increase server utilization rates and server consolidation.

Confidential, NJ

Senior Systems Analyst

Responsibilities:

• Developed monitoring and Troubleshot tools for VERITAS Net backup using 4.51 and 5.0, performed restores needed and troubleshoot failures.
• Design of Disaster Recovery planning and procedures using EMC CX700 SAN storage systems, VERITAS Netbackup and NetApp in a multiplexed system for multiple office sites without redundant network systems Bloomberg, Reuters and Fidessa applications desktop deployment and support.
• Manage Libraries, Virtual Tape, and Tape Encryption.
• Administered, installed, load balanced, configured and monitored IIS, Exchange, W2K, SQL, Windows NT and 2003.
• Monitored processing of daily data-feeds including FTPs and monitored processing of daily operations routines including identification of problems as occurred as well as performed recovery/restart procedures as needed.
• Evaluated employees for annual reports to Senior VP to determine employee's strengths and weaknesses.
• Monitored new and presently active systems for errors or improvement in the Global Data Center.
• Environment included approximately 550 servers onsite and 45,000 servers locally.
• Performed planning, and integration of London Data centers into Plainsboro Global Center.
• Used MS Project and Visio to track and create data center schedule and system models.
• Developed procedure for phasing out old software systems and integrating operations onto new platforms, primarily the in corporation of London VAX systems into the Princeton data center.
• Developed, documented, tested and put into production various software releases.
• Set up MS Exchange configured with Symantec/ Norton Anti-virus, auto-groupings of people and groups.
• Monitored Server Resource Usage, Tape, Reclamation Efficiency, Tape Migration Processes and Pooling Usage Efficiency as well as Data Backup and Pooling amounts.
• Responsible for financial night cycles for Hong Kong, Sydney, New York, London and various European /.
• Used Windows NT, UNIX, LINUX, and VAX running primarily on Compaq Servers, Oracle, Solaris, AIX, AS400 and Tandem machines used as well.
• Provided troubleshooting of network problems that used primarily Cisco routers over a Global network. Worked extensively with Control-M.
• Performed migrations through MVS, used JCL to control the execution to script programs in IBM's batch systems when needed to be manually re-run.
• Monitored Backups and Restores using Multiplexing, VERITAS Net backup system, and Arc-Serve.
• Performed Autosys night cycle and troubleshot any problems which occurred.
• Monitored UNIX, Windows, Solaris and Linux on ITO Command Post and did troubleshooting on any problems leading up to the System DBA level.
• Designed and updated Knowledge-Base (k-base) for abends and operating procedures for users to access simple fixes by web instruction.
• Configured and supported Blackberry systems for senior level employees of the firm.
• Responsible for cross training new and present employees for multiple platforms.
• Performed planning, budgeting and integration of several worldwide data centers into one global center.
• Used MS Project and Visio to track and create data center budget and system models.
• Wrote technical documentation and installed software for Call Center technicians for answering user calls for assistance and logging using Remedy or resolved if possible using Citrix or PC-Anywhere.

Confidential, NJ

Systems Administrator

Responsibilities:

• Designed and deployed MS Exchange Server and desktops for use by students and teachers.
• Designed, installed and deployed 4 NT Servers using Partition Magic and NT DOS command controls.
• Deployed and supported 250 Desktops using Active directory and VB Script for remote applications deployment.
• Set up MS Exchange in servers and MS Outlook for desktops with Symantec's/Norton's anti-virus software for e-mail and internal systems.
• Installed IIS and Proxy Servers. Set up Exchange mailing groups and Outlook.
• Wrote various program macros using Excel and Access.

Confidential, NJ

Network Engineer Project Manager

Responsibilities:

• WinNT Server administration of RAID 5 Compaq ProLiant, MS SQL Server databases, MS Exchange Server Administration and Citrix Met frame.
• Deployed and installed WIN 95/98/NT desktop workstations operating systems and software.
• For Exchange, set up distribution lists, added groups and people.
• Software deployment upgrades and program testing/debugging.
• Responsible for Anti-virus protection using Symantec's/Norton's anti-virus for systems and Exchange.
• Provided end user telephone, remote and desktop support.
• Used VB Script for remote applications deployment. Replaced and maintained multiple DSL system with T-1 line using Cisco routers, hubs and switches.
• Utilized Partition Magic and NT DOS Command Controls. Environment: WIN95/98NT workstations in five WAN locations and numerous remote locations.
• Answered user calls for assistance and using Citrix to resolve if possible or using verbal or desktop support. Used IBM 200 SCSI rack series for storage and backup.

Confidential, NJ

Computer Systems Consultant / Design Engineer

Responsibilities:

• Designed and deployed MS Exchange Server for in-house and remote users.
• Deployed Windows NT, Windows 95, Macintosh, UNIX and Novell consisting of 250+ work locations between two different offices.
• Responsible for hardware, software, anti-virus protection using Symantec/Norton anti-virus, WAN network support on a T-1 using Cisco routers, switches and hubs.
• Configured and installed hardware and software for small business solutions, primarily in the construction field.
• Developed payroll and estimating macros, LAN networking, low-level user training and phone
• Access and other programming.