Systems Administrator Resume Irving, TX - Hire IT People

OBJECTIVE:

IT Professional seeking a challenging position with a progressive, technology - driven organization that will allow me to utilize my experience and skills for the profit and growth of the organization

TECHNICAL SKILLS:

Microsoft Windows Server 2016, 2012 R2, 2008 R2, Microsoft Windows 10, 7
Microsoft Active Directory, Microsoft SCCM, Microsoft PowerShell, VMware, VEEAM Backup & Monitoiring, Citrix, Unix, AppSense, Hyper-V
TCP/IP, DNS, DHCP, VDI, DFS

PROFESSIONAL EXPERIENCE:

Confidential, Irving, TX

Systems Administrator

Responsibilities:

Transitioned from Desktop Support Specialist role to Systems Admin role on 01/03/2017
Create and manage objects through Active Directory .
Create PowerShell scripts to administer account cleanup and assist in server management.
Manage virtual machines via VSphere. This includes VM creation, disk space management.
Facilitate Major incidents within the organization by connecting and working with the teams necessary to achieve resolution.
Provide visible customer support through the performance of on-site installation, as well as overseeing any necessary diagnoses, troubleshooting, service, and repair of computer equipment and peripherals.
Provide Citrix XenApp Support. Management of virtual systems and Citrix policy configuration.
Organized and managed for the rollout of Lizesize Video Conferencing solution.

Confidential, Plano, TX

Desktop Support Specialist

Responsibilities:

Provided Tier II Desktop support to end-users; which includes troubleshooting and finding resolution to various software, hardware, computing and network problems
Subject Matter Expertise on the Windows Operating Systems
Good troubleshooting skills and deductive reasoning
Used SCCM to deploy application & hardware updates
Extensive knowledge of business application software systems (i.e. Microsoft Office, etc.)
Knowledge of desktop computer client-server hardware operating systems and utility programs.
Knowledge of Microsoft Windows operating systems and local and wide area networking.
Working knowledge of SCCM,
Working knowledge of Wave, PGP, and DDPE encryption
Provided after hours Audio & Visual support for conference rooms.
Performed MAC OS X networked computer configuration and troubleshooting.
Deleted & Modified computer names from the Active Directory to prevent name resolution conflicts on a weekly basis.

Confidential, Fort Worth, TX

Service Desk Analyst

Responsibilities:

Facilitated Major incidents within the organization by connecting and working with the teams necessary to confirm resolution.
Create and terminate accounts in all support systems including but not limited to Active Directory, Exchange Server 2010, Cisco call manager, Blackberry Enterprise Server, Support Works, Bomgar, and Sharepoint 2010, etc.
Provide tier I & II support for applications within the company such as, Windows Server 2008, Cisco VPN, Cisco Call manager, ATT Mobility client, Verizon Access manager, Microsoft office 2007/2010. SharePoint 2010, Windows 7, Windows XP, Bitlocker, Concur, WebEx.

Confidential, Hurst, TX

Security Analyst

Responsibilities:

Created and managed user accounts with the Microsoft Forefront Identity Manager.
Reset account passwords through SAP & Psynch .
Provisioned user accounts with Active Directory. This includes folder access, application access & server management access.
Assisted in GPO updates in Windows 2008 Server.
Assisted with Active Directory Domain & Forest migration. This update created a more secure Domain structure and restricted end user access.

Confidential, Irving, TX

Desktop Support Analyst

Responsibilities:

HP Thin Client laptop and desktop image installations for Windows 7 & Windows XP operating systems. Performed image configurations that are saved and stored to flash drives for future image installations through command line interface.
Performed configuration and provided support of Lotus Notes for all Confidential associates.
Resolved folder mapping issues between company domains .
Assisted with associates with network printer configuration.

Confidential, Irving, TX

IT Security Lead Analyst

Responsibilities:

Managed, maintained and troubleshot employee accounts within Active Directory for approximately 20,000 accounts. Duties included creating, deleting and modifying Workgroup, file and share permissions, Exchange User Accounts, Distribution Lists, and Domain User accounts.
Created and maintained user accounts via ADP ( Automated Data Processing ) application.
Conducted periodic review of SOX Audit reports, identified exceptions, and took appropriate actions to remediate the issues by coordinating resolutions with the Audit department.
Department Lead responsibilities included maintaining employee time clock, providing assistance with departmental projects, deploying server patches for ADP software loads, address department needs, such as associate training and on-call after hours support.

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Systems Administrator Resume

Irving, TX

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