SUMMARY:

• A dynamic, innovative Senior IT Professional with 16 - plus years of experience in diverse arenas.
• Disciplined in multiple areas, including enterprise management, content management, systems administration, systems engineering, system virtualization, and the latest cloud technologies.
• Able to combine technology expertise with management experience to address a wide range of technology and business challenges.
• Strong leadership and team building skills, and the ability to communicate findings and recommendations clearly and effectively.
• Quickly understands customer needs and requirements and actions needed to deliver desired results, including course corrections for troubled programs.
• Articulate communicator skilled at building and maintaining relationships at all levels.
• Broad understanding of IT trends, their impact on business strategies, and implications creating and sustaining competitive advantage and transforming business.
• Successfully directed project teams from initial planning to budgeting, marketing, staffing, vendor relations, to final deliverables.
• Wide range of IT and business skills, including: strategic business management skills, implementation of new technologies, and vendor relationship management.
• Demonstrated ability to build peak-performing teams, achieve cross-functional business objectives, and implement pragmatic IT strategies that maximize ROI.

CORE COMPETENCIES:

• IT Acquisition/Procurement
• Data Analysis/Interpretation
• MAC/WIN/Unix/Linux OS
• Product/Vendor Management
• System Installation/Integration
• Hardware/Software Infrastructures
• LDAP/Active Directory
• Project/Delivery/Release Management
• Enterprise Architecture
• Group Policy/Configuration Management
• Server Design/Backup Solutions
• COOP/Design and Deployment
• Technical Infrastructure Support
• Licensing/Maintenance Contracts
• System Hardening/IAVA Patching
• Application/System Testing
• Purchasing/Distribution
• DNS/DHCP/Web Hosting
• Team Building/Leadership
• Problem Analysis/Resolution
• Content Management Systems
• Citrix/VMware Administration
• Trouble Ticketing Systems

COMPUTER PROFICIENCIES:

MS Office Suite: Excel, Word, PowerPoint MS Visio MS Project SharePoint Active Directory

SYSTEMS EXPERIENCE:

• CITRIX SCCM System Center Operations Manager (SCOM) Sun Solaris Microsoft Windows CDE
• Metadata Content Management Systems HTML XML Java PHP .Net APIs PowerShell Visual Links
• Analyst Notebook iBase Generic Area Limitation Environment (GALE) Software w/ MAKO Tools DoD Databases
• Servers ePower Weblogic DSView VMWare Siebel Remedy Oracle Thin Clients Linux/Unix
• Tactical Exploitation System (TES) COTS Custom Software Installation/Integration/Administration
• Hardware/Windows Unix Linux

PROFESSIONAL EXPERIENCE:

Confidential

SYSTEMS ADMINISTRATOR SPECIALIST, Buckley AFB, CO

Responsibilities:

• Interview customers to identify remote workstation solutions, analyze IT systems and functions, evaluate existing and proposed solutions, and recommend and/or implementing applicable solutions.
• Troubleshoot SCCM, AppV, Citrix receiver, ArcGIS, and other software as required to maintain system performance.
• Act as desktop support, ensuring desktops and other peripherals have full connectivity.
• Efficiently support the IT environment by installing and maintaining hardware, software, and printer(s) performance.
• Manage and ensure maintenance of domain controllers, WSUS servers, NetApp filers, and other infrastructure.
• Retain updated infrastructure documentation on remote system configurations and support.

SYSTEMS ADMINISTRATOR SPECIALIST

Confidential, MO

Responsibilities:

• Managed SCCM patches to data center servers, group policies, and server backups.
• Led and owned several innovative efforts, processes, and policies.
• Primary support Windows-based systems, secondary support of Linux-based systems to include security hardening.
• VMware installation, configuration, maintenance, and administration
• VMware clusters, vApps, hosts, and guests; VMware affinity rules, high availability, and load balancing.
• Active Directory and LDAP support; F5 Load Balancing administration.
• Performed ongoing monitoring for server and performance issues, quickly resolving issues by troubleshooting and communicating with stakeholders.
• Monitored and managed resource usage and availability for capacity management in order to maintain peak performance.
• Led system hardening, STIG/IAVA patching efforts.

Confidential

SENIOR SYSTEMS ADMINISTRATOR, MO

Responsibilities:

• Monitored and maintained highly sensitive systems.

IT OPERATIONS MANAGER

Confidential

Responsibilities:

• Coordinated closely with PMO/RSC personnel, customers, and user community, ensuring necessary resources were provided on time and to specifications.
• Developed and executed transition plans to include the transition from parallel installs to the production environment.
• Introduced innovative solutions and ideas and assisted the PMO with the ASDS/Change Management process.
• Directed the technical support team, leading and delegating on technical issues and initiatives.
• Enterprise IT Management; Created and implemented IT policies and procedures, and
• Maintained the technical support plan and successfully orchestrated seamless integration for deployments of new systems.
• Broke through various barriers in order to lead and deliver innovative transformations efforts resulting in 50 - 70% increased efficiencies.
• Process management and continuous improvement.
• Developed and implemented software delivery plans.

SR. LEAD SYSTEMS ENGINEER / SR. LEAD SYSTEMS INTEGRATOR

Confidential /CO

Responsibilities:

• Oversaw System Center Operations Manager, provided issue resolution and tuning recommendations.
• Managed projects, including interfacing with the regional/enterprise service center (RSC) personnel for resource requirements, support requests, and local and enterprise processes.
• Ran, modified, and maintained bash, PowerShell, installation, configuration, and startup scripts.
• Requested virtual machine (VM) servers, IPs/hostnames, and retina scans, and performed installs and Opsware patches.
• Installed, configured, security hardening of Unix, Linux, and Windows systems.
• Installed and configured various COTS and custom developed products on multiple platforms.
• Installed and configured MS SQL Server and Oracle.
• Wrote test plans and led systems Testing Team for user testing, integration testing, and user acceptance testing.
• Configured Citrix optional load balancing, provided troubleshooting, and worked with Citrix Presentation Server 4.5 through Citrix XenApp 6.
• Led analysis for new features within applications that required development, testing, and rollout strategies.
• Provided transitional O&M services for projects fielded, but lacking a permanent O&M solution, including application server monitoring, log reviews, troubleshooting, configuration, and resolution.
• Handled acquisitions and procurement of IT equipment, software, accessories, licenses, maintenance, and service contracts, employing cost-effective methods to maximize return on investment.
• Specialized in turning around multiple troubled projects/programs.
• Worked with and led multidisciplinary and matrixed teams, to include software delivery and infrastructure environments, in order to achieve desired program goals.
• Primary engineer for systems integration and testing across multiple projects.
• Led design and implementation efforts in development and operational environments.