SUMMARY:

• Diversified work experience, supported by established record of employer and customer satisfaction.
• My background demonstrates the ability to adapt to varied job assignments, commit to team objectives, and to have a positive impact on the morale and motivation of my co - workers.
• I also demonstrate the ability to handle increased levels of responsibility.

TECHNICAL SKILLS:

Operating Systems: Windows Server 2000, 2003, 2008 & 2012, Windows 7 & 8, Windows Vista, Windows XP, Windows NT 4.0 Server & Workstation, Windows 2000 Professional, Windows 9x, Windows 3.x, MS DOS 6.22, Novell NetWare 4.11

Software: Microsoft Exchange Server 5.5 - 2013, Microsoft Cluster Services, Microsoft SQL Server 2000-2012, Microsoft Lync 2010, Microsoft Office Communication Server 2007 R2, Microsoft WSUS, Microsoft Systems Center Operations Manager 2007, HPSIM, Microsoft Virtual Server, VMWare ESXi 4.x/5.x, Quest ChangeAuditor, Avaya Communications Manager, Citrix, Blackberry Enterprise Server, Mailmarshal SMTP, Webmarshal, SurfControl, Websense, Commvault Galaxy/Simpana, Veritas BackupExec, ArcServe, Legato EmailXtender, Legato EmailXaminer, Legato DiskXtender, Legato MediaStor, Symantec Enterprise Vault, IMLogic, Rightfax, Solarwinds Orion/Profiler, ipMonitor, Smarsh.

Hardware: HP Proliant DL, ML & BL Series Servers, HP C7000 BladeSystem, Dell PowerEdge Servers, Cisco IronPort, Spectralogic T120 Library, Quantum SuperLoader3 Library, Xiotech Magnitude Classic and 3D SAN, Isilon NAS, Cisco 912x Fiber Switch, EMC Clariion (CX300, CX380, CX700), EMC VNX, EMC Symmetrix, HP MSA 2000, NetApp V3220, Citrix Netscaler MPX/VPX Load Balancers.

PROFESSIONAL EXPERIENCE:

Confidential, Dallas, TX

Senior Systems Engineer

Responsibilities:

• Manage global Active Directory, Exchange and VMware ESXi environment.
• Deployed Websense web filtering solution, later replaced by Cisco WSA appliances.
• Administer EMC Clariion and NetApp V-series storage.
• Configure and maintain Cisco Ironport mail filtering appliances.
• Microsoft Lync Server 2010 deployment.
• Migrated IP address management from Excel spreadsheet to IPPlan.
• Ensured Arcserve backup procedures were successful.
• Transitioned from 3rd party monitoring platform to Solarwinds Orion.
• Assisted in Windows 7 rollout.
• Exchange 2013 planning and deployment.
• Data center migration.

Confidential, Dallas, TX

Senior Systems Administrator

Responsibilities:

• Deployed Microsoft Lync 2010 environment, migrating from Microsoft OCS 2007 R2.
• Deployed new development/testing environment consisting of HP blade servers, EMC VNX storage and VMware ESXi cluster.
• Evaluate, recommend and migrate to Smarsh email archive/review solution.
• Update Commvault backup environment to ensure that all backups complete within backup window and meet policy requirements.
• Migrate backups from tape storage to disk-based deduplication.
• Implement array of Mailmarshal SMTP gateways in multiple data centers for fault tolerance. Later replaced by Cisco IronPort solution to utilize envelope encryption technology.
• Implement Solarwinds Orion Network Performance Monitor with Application Performance Monitor.
• Administer VMWare ESXi 4 clusters consisting of 50+ hosts and 500+ guests.
• Manage fiber channel SAN environment comprised of EMC Clariion, EMC Symmetrix, EMC VNX, Xiotech Magnitude 3D and HP MSA storage.
• Administer multi-site, multi-domain Active Directory forest including DNS, DHCP, group policy, etc.
• Administer Exchange 2007 CCR/SCR cluster.
• Assist with implementation/administration of hosted environment for client.
• Basic administration of Cisco switches and Avaya phone system.

Confidential, Dallas, TX

IT Domain Administrator

Responsibilities:

• Administer all aspects of the domain including Active Directory, Exchange, DFS, DNS, OCS, MOM, SCCM, WSUS, VMWare, Blackberry Enterprise Server, Rightfax, Backup Exec, Cisco, Avaya, VMWare & Xiotech.
• Implemented Xiotech SAN and formulated migration plan for critical servers to boot from SAN and be replicated to DR site.

Confidential, Dallas, TX

Manager, Systems Administration

Responsibilities:

• Team lead of four member group responsible for managing/maintaining Windows server and SAN infrastructure.
• Upgraded network from Windows NT 4.0 to Windows 2000/2003 Active Directory.
• Implemented multi-forest, multi-domain Active Directory environment consisting of 250+ servers, 1000+ users and sites worldwide.
• Maintained all aspects of Active Directory environment including DNS, DFS, DHCP, group policies, trust relationships, IPSEC, etc.
• Integrated existing Active Directory environments into corporate directory for acquired companies.
• Provided support to remote IT departments (Canada & London) as needed. In some cases, visited remote sites to help with implementation/upgrades.
• Upgraded Exchange 5.5 environment to Exchange 2000/2003. Later implemented Exchange 2003 active/passive cluster with all storage on Xiotech Magnitude 3D SAN. Planned Exchange 2007 migration.
• Assisted remote IT departments with the implementation of their Exchange environments. Provided support if necessary.
• Implemented Xiotech Magnitude SAN environment which included synchronous replication to identical SAN at DR site.
• Implemented email archiving solution to meet SEC requirements using Legato’s EmailXtender and JVC DVD jukebox.
• Installed and maintained various 3rd party software suites such as ADP, eTimesheets, Citrix, Blackberry Enterprise Server and Mailmarshal SMTP.
• Participated in formulating SOX policies, security policies, DR plan and other policies and procedures.
• Implemented monitoring systems including Microsoft Systems Center Operations Manager 2007, Netrpro Change Auditor, HP Insight Manager and WhatsUp Gold.
• Installed and maintained Commvault Galaxy backup environment utilizing Spectralogic T120 LTO tape library connected to SAN fabric.
• Managed virtual server environment consisting of both production and development servers running on VMWare Server, VMWare ESX and Microsoft Virtual Server.

Confidential, Irving, Tx

LAN Administrator

Responsibilities:

• Administer corporate network comprised of 7 servers and 20 clients.
• Network environment includes Windows 2000 Professional & Advanced Server, Windows 4.0 Server, Exchange Server 2000, and SQL Server 7.0.
• Manage DNS, DHCP, WINS, Active Directory, Distributed File System, and backup strategy.
• Manage VPN through Nortel Contivity switch.
• Perform various network administration tasks.

Confidential, Dallas, TX

LAN Administrator

Responsibilities:

• Provided technical support for users nationwide.
• Participated in the largest conversion in Confidential history converting JC Penney network to GE.
• Performed various network administration tasks.

Confidential, Farmers Branch, TX

PC Support Analyst

Responsibilities:

• Provided technical support for users nationwide.
• Purchased computer equipment for company locations nationwide.
• Prepared desktop and laptop computers for employees.
• Included using Norton’s Ghost utility and setting up applications such as Lotus Notes, IBM Global Dialer, and AS400 Client Access.
• Performed various network administration tasks.

Confidential, Mesquite, TX

Data Processor / Network Administrator

Responsibilities:

• Administer corporate WAN/LAN comprised of seven Windows NT 4.0 servers and 50+ users.
• Install, maintain, and troubleshoot all server and client machines.
• Install and support application software including, but not limited to: Microsoft Office 97/2000, Seagate Crystal Report Writer, McAfee & Command Antivirus, TJC Laser Check Writer, NADA Guide 2000, CoPilot Loan Origination System, Phoenix International Banking System, Optima Imaging System, Wausau Image Capturing System.
• Maintain and troubleshoot WAN communications between Corporate office and branch office consisting of a T1 link, Motorola CSU-DSU, and Cisco 2500 Routers.
• Maintain and support two SQL Server databases running on NT 4.0 server. Servers support Phoenix International Banking System, Optima Imaging System, and Wausau Image Capturing System.
• Responsible for backup and recovery of data and contingency plans.
• Participated in team responsible for Confidential compliance.
• Tested and prepared all server and client hardware, software, and applications.