Network Engineer Resume ,Little Rock,AR - Hire IT People

SUMMARY:

A dedicated and results - focused network engineer with comprehensive experience in broadband, network installation and administration, setup and configuration of routers and switches, security management, system maintenance and backups, hardware/software support, and LAN/WAN design and implementation.
Extensive Cisco IOS knowledge with Networking Technologies.
Hands-on experience with TCP/IP, LANs, WANs, WAPs and WLANs (Wi-Fi)
Analyzes system requirements and implements, configures, and tests solutions.
Extensive expertise in IP addressing, administering subnets, and various routing models.
Possesses strong presentation, interpersonal skills, and communication skills.
Excels at proactively solving problems and delivering forward-thinking strategies to achieve project and business requirements.

TECHNICAL SKILLS:

PROFESSIONAL EXPERIENCE:

Confidential, Little Rock,AR

Network Engineer

Responsibilities:

Administered Large Enterprise Data Center network operating infrastructure (broadband, VoIP, MPLS) and managed services (virtual servers, VPN, firewall).
Configured, provisioned, turnup /test and troubleshot networking devices (DSLAM, DSL, BRAS), Ethernet, Multilink.
Provided operational support for network topologies and connections TCP/IP, ATM, VOIP, Video (IPTV), MGCP, H248, and MPLS.
Built routing protocols static, dynamic, EIGRP,BGP, RIPv2, OSPF
Alarm tested and configured firewalls for security.
Configured IPv4 and IPv6 addressing.
Provided documentation of network systems, operational procedures, and network for vendors, Juniper Mx series, Alcatel-Lucent, Redback, Adtran, and Calix) for hardware inventory.
Configured and Deployed Cisco Catalyst Switch / (CISCO IOS NXOS/ACI 9000, 7000, 6500E, 5000, 4500E, 3850, 2000 series. ISRv2 4000) for voice, data, and wireless
Performed regular Wi-Fi network monitoring and troubleshooting for Wireless Network fault detection within the Wireless Network infrastructure utilizing Netcool and Wireshark survey tools for Wireless packet captures and analysis.
Performed system upgrades and managed NOC tickets for legacy devices and backup for EOL devices with storage and managing information on SAN,
Engineered and provides day-to-day support for Tier 1, 2, and 3 Network issues for LAN/WAN, voice, data, video (IPTV)

Confidential, Little Rock, AR

Network Analyst

Responsibilities:

Maintained LAN/WAN operation infrastructure.
Led system upgrades, system documentation, daily administration, and problem resolution.
Assisted staff and users in problem resolution relating to hardware and communication issues.
Provided documentation of network systems, operational procedures, and network topology and hardware inventory.
Contributed to implementation of new client setup projects and provided daily documentation for each network project, faults and defects via ticketing systems.

Confidential, Little Rock, AR

Code Enforcement Officer / Support Systems Technician (SST)

Responsibilities:

Developed departmental templates for preparation and processing of legal reports/correspondence, and maintained computer files and records.
Troubleshot hardware/software and supported devices (laptops/desktops/tablets) on Windows servers (2008-2010) Active Directory.
Directed IT support forum inside department assisting each location’s support team to identify, log and eliminate recurring network issues.
Installation and cabling of router, switches and remote access for district offices WLANS and system backup for LAN/WAN devices on SAN. (Storage Area Network)
Performed inspections of existing residential structures, premises, and vacant lots in response to housing/nuisance ordinances.
Researched deeds, maps, abstracts, and other records to determine ownership of properties.
Maintained files for each inspection, including inspection report listing violations, citations issued, and related correspondence.
Prepared daily and weekly reports for court dates and trials and provided technical and clerical assistance.

Confidential, Conway, AR

Technical Specialist

Responsibilities:

Led operations team in providing customer satisfaction and support of company’s business strategies.
Compiled and managed cases to work with consumers/partners as focal point to maintain business partners.
Interacted with technical and accounting teams with charts and graphs in developing solutions for improvement to enable efficient execution of operational polices and processes with various software programs (Microsoft Word, Excel, Publisher, Outlook, PowerPoint, Access, One Note, and Office 365).
Provided technical hardware and software support with troubleshooting customers (desktops/laptops/printers).
Managed orders from shipment to receive.
Collaborated with corporate office to resolve highly complex escalations.