Administrator Resume San Juan, PR - Hire IT People

OBJECTIVE:

Seeking a position that can maximize my past experience as an Computer, Telecommunication Technician and my academic preparation in Information System.

SUMMARY:

A+ PC Certified Technician with over six teen years of experience performing in different industries as a Telecom and Computer Technician.
Confidential Administrator, Telecommunication, and Internal/External Consultant for Pharmaceutical companies.
Considered being a very service oriented and knowledgeable professional who resolves problems and situations to the satisfaction of his internal customers.
Confidential and NEC Confidential Systems Skills.
Navy Reserve SK3/E - 4 working with the IT personnel (with security clearance).
Communications Skills: Fully Bilingual (Spanish/English).

PROFESSIONAL EXPERIENCE:

Confidential, San Juan, PR

Administrator

Responsibilities:

Provide support to over 2000 users in the company’s Confidential 8700 Confidential Administrator System.
Help Desk Manager Supporting and Telecommunication Administration and Support/Troubleshooting of Confidential Communication Manager, Modular Messaging.
Phone M/A/C provisioning work and phone inventory management.
Configuration on Auto-Attendant, Meet me Conferences, Programming Vector’s and VDN’s, SIP, ACD, VoIP, BCMS, Call Center, Call Accounting and Reporting, VAL Boards, Paging Systems, Client Interfaces.
Network Support/Design and Desktop Support, T1’s, PRI’s, ISDN, Trunk Lines.
Oversee contractor personnel.

Confidential, Humacao, PR

Computer Technician

Responsibilities:

5+ years of management experience in Information Technology Department
Telecommunication Support (Nortel), NEC Voice equipment Skills.
Provide support to over 500 users in the company’s AS400 System.
Prepare a Qualification/Validation document for a computer system, this include SOP’s. Protocols and Reports.
Provide support PC based Intranet including troubleshooting individual stations and server operation.
Training program for employees on email usage, and operating system as required.
Maintain Inventory software/hardware. Network Support/Design.
Oversee Maintenance Personnel for Projects.
Assist in developing control procedures associated with system operations.

Confidential, Hato Rey, PR

Consultant

Responsibilities:

Perform work as a Consultant Technician for the MIS Department in managing Networks
Project Management, MSDS Implementation.
Perform programming work, primarily in Visual Basic.

Confidential, Hato Rey, PR

Technician Consultant

Responsibilities:

Perform work as a Network Technician and running the Help Desk troubleshooting.
Mac OS Support and Installation.
Active Directory Support, Windows Server Support and Installation.

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Administrator Resume

San Juan, PR

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