SUMMARY:

• 7+ years of experience in Windows Systems designing, deploying virtual networks and upgrading systems including hardware, software, networks, databases, servers and peripheral devices.
• Extensive knowledge of Citrix XenApp and XenDesktop 7.8
• Innovative results - driven IT professional with solid history of progressive hands-on experience in the analysis, administration, management, and support of information management systems. Extensive experience in Windows, Virtualization technologies and Storage area network solutions.
• Installation, configuration and administration of multiple XenApp farms. XenApp datastore management. Utilization of XenApp and XenDesktop machine and user polices; including printer policy. Citrix Receiver client management and configuration for Windows and mobile devices. Citrix Web Interface, publishing/disabling applications.
• Deployment of on-demand virtual desktops and applications on Citrix XenDesktop
• Creation of multiple delivery groups for corresponding departments within organizations on Citrix XenDesktop
• Implementation of Storefront for remote and local clients to obtain their applications / desktops.
• Server builds with Windows 2008 R2 with IIS, Tomcat.
• Working with Application team on deploying code and configuring the IIS Web Servers, as per the project requirement.
• Utilized ADMT (Active Directory Migration Tools) to migrate 200 + accounts, 400 + groups, and 200 + computers to the new forest design.
• Extensive knowledge in advance features of ESX VMOTION, HA and DRS including VMware Lab Manage.
• Extensive knowledge and experience with implementing and administering vBlock
• Experience in P2V, V2V Migration using VMware Standalone Converter. .
• Experience in iSCSI SAN, NAS, NFS Storage, CommVault 10.0 & 11.0 and RAID technologies.
• Knowledge of configuring storage appliances such as EMC, IBM, HP3Par, Dell to setup redundant environment.
• Extensive experience in Windows 2012 R2/2012/2008 R2/2008/2003 Servers at single or multi domain platforms.
• Worked on Microsoft Office365 and Migration of mailboxes from Exchange 2003 platform to Office365
• Experience in Microsoft Office 365 solutions such as Exchange, Office, Lync, One Drive and SharePoint.
• Extensive experience with Cyber Ark’s security products such as Enterprise Password Vault, Privileged Identity Management, Application Identity Management including design and implementation of Disaster Recovery hot-site and development of the BCP plans using LDRPS.
• Experience with 2-factor authentication.
• Experience with HP, IBM and Dell hardware including rack-mounted servers, tower servers, desktop, laptop and other peripherals.
• Designed and implemented infrastructure for major Projects and applications such Solarwinds, Kiwi Syslog, Road net Transportation Suite and Office365.
• Experience consolidating domains and forests using ADMT.
• Extensive understanding of networking concepts, (IE. Configuration of networks, router configuration and wireless security, TCP/IP, VPN, Content Filtering, VLANs, Ethernet Port, Patch Panel and wireless networks)
• Administering production server’s/network infrastructure that includes Domain Controllers, Exchange 2003/2010 Mail Servers, File and print Servers and Terminal Servers on Windows 2003/2008/2008 R2/2012R2.
• Experience in disaster recovery in physical and virtual environments with vCenter Site Recovery Manager.
• Experience in Citrix XenApp, XenDesktop and VDI Technologies.
• Experience with static desktop and dynamic desktop supporting technologies such as Thin Cloning, Provisioning, Application Virtualization (App-V).
• Experience in Powershell and Powercli for automating VM build process.
• Implementation of View 5.0, View 4.5 Desktop Virtualization View 4.6, VDI on Cisco UCS.
• Excellent understanding of networking fundamentals and network security. Experienced in installation, configuration, design and ongoing maintenance of Cisco router and switches.
• Experience with Datacenter Infrastructure involving work with maintenance on server hardware, storage devices, network devices and Power Distribution Units (PDUs).
• Strong communication and people skills, both written and verbal. Able to assess and resolve client issues quickly.
• Ability to maintain a reliable and methodical approach to support and Documentation. Quick learner, highly motivated team player with excellent organizational and analytical skills.

TECHNICAL SKILLS:

VMware vBlock, VMware vSphere: 5.0/5.5/6.0, vCenter Server 5.0/5.5/6.0, ESX 5.0/5.5/6.0, VMware Update Manager, HA, DRS, FT, vMotion, Storage vMotion, VMware Converter, SRM Platespin Migrate, Double-take, VMware Capacity Planner, vCloud and Workspace Suite, VMware Virtual Desktop Infrastructure (VDI), vMware Horizion View 5.0/6.0,VMware Data Center Virtualization, VCOPS.

Windows Administration: Configuration of DHCP and DNS, installation and configuration of VPN client, Windows Server 2003/2008/2012 R2 - installation and configuration, installation and configuration of Active Directory creating users and groups, SCCM, setting user access controls, domains creation and setup.

Networking: OSI Reference Model, IPv4 and IPv6 addressing and subnetting, Ethernet LAN, TCP/IP, UDP, switches, routing concepts, virtual network concepts including vSwitches, VLANs, dvSwitch, TCP/IP stack for virtualization, configuration of printers and, scanners.

Hardware: HP ProLiant DL380 G5/G6 Intel Xeon, HP ProLiant DL385 G6/G7 AMD Opteron, Dell PowerEdge 2850, 2950, R710, HP BL 460c G5/G6 blade servers, C7000 HP Chassis. NetApp V6000 Series.

Windows Server OS: 2003/2008/2008 R2/2012R2.

PROFESSIONAL EXPERIENCE:

Confidential, Franklin, WI

Systems Administrator

Responsibilities:

• Worked for Enterprise Technology Command Center (ETCC) as Windows/Vmware Systems administrator in an environment consisting of two data centers with 4000+ windows servers and 9000+ users
• Customized and optimized Windows 10 for VDI deployments.
• Provided insight and recommendations on Citrix products and best practices; worked with the professional services team on customer-facing Citrix projects.
• Managed and deployed Exchange 2010/2013 systems while supporting 120,000 user mailboxes
• Using Citrix for the Managed Services department, leveraging deep knowledge of Active Directory, Exchange, and Domain Management. Serves as a senior member of the DaaS team, and designated expert on Citrix technologies, virtualization, and networking.
• Provides support and insight around: Microsoft Exchange, Active Directory, Failover Clustering, SQL Services and Server Management, Micro-Segmentation, Windows 10 VDI, SCCM and MDT for custom imaging, Server and Desktop Optimization, Multi-Windows Domain Management, PowerShell, Horizon DaaS, Horizon View, Citrix XenDesktop / XenApp migrations and upgrades, XenMobile, EUC, Citrix Provisioning Services, Citrix NetScaler and Citrix CSP Solutions including CloudPortal Services Manager and App Orchestration.
• Administration of CA monitoring tools like Netuitive, SOI and Spectrum and reporting anomalies like high CPU/memory usage in windows servers, hung threads in critical applications (Big 10/ Elite 8) to application teams
• Worked in an ITIL framework with service management tools like HPSM and Cherwell
• Participated in escalation of P1 incidents through Critical Incident Management team and provided monitoring inputs including anomalies through Netuitive, SOI and Spectrum monitoring tools
• Worked as Windows Systems Administrator supporting Windows 2012 and 2008 servers through vMware vSphere.
• Performed L1/L2 Network Administrator tasks like checking status of firewall switches, bgp backward transition, lacp timeout.
• Worked with RACR device users to troubleshoot their network issues which included engaging ISPs whenever necessary.
• Managed and administered virtual desktops through VDI for 4000+ users
• Worked in a SAFE Agile framework with two week sprints for onboarding alerts and checkouts from different application teams
• Participated in all SAFE Agile ceremonies - Retrospectives, Daily Stand-ups, PI planning, Sprint planning and Inspect and Adapt sessions
• Used JIRA for updating stories and epics in SAFE Agile framework
• Monitored various financial applications like ROSS, CIMS, CSS, FFS for anomalies and hung threads to avoid P1 incidents through proactive monitoring

Confidential, Easton, PA

Active Directory Migration Consultant

Responsibilities:

• Day to Day include, Heavy GPO/GPP, DNS, DHCP, IPAM. NetApp Storage, Vmware SRM, Vmware Vcenter, Vmware Esxi. Include patching systems with Vmware update manager, and SCCM. Supporing Citrix XenApp 6.5/7.14, StoreFront 3.x, Netscalter Gateway 11.0-11.1, Citrix Director, Citrix WEM.
• Training and mentoring desktop/helpdesk on changing technologies. While moving forward on project to ensure the environment meets the standards of the Banking industry.
• Consulting with Enterprise knowledge on Citrix. Supporting XenApp 6.5/ with migrating XenApp 6.5 Farm to XenApp 7.14.1.
• Provides Support on Citrix UPM including Workspace Environment Manager, Citrix PVS 7.1- 7.13, Citrix polices with in-depth OS tuning, Citrix Storefront 3.5 - 3.11, Citrix Director 7.14, and Citrix NetScaler's Gateway-11.1 with customizing UI interfaces such as java script, and html.
• Maintaining daily operations Window Server 2012R2-2008 Active Directory, this involves cleaning up AD Sites and Services, Group Policy Objects, FRS Sysvol migrations to DFSR Sysvol, along administering, and troubleshooting Active Directory Concerns and Issues that occur.
• This also involves using Microsoft RAP services to identify issues that may occur in Active Directory and rectifying them.
• Expertise in Installation, Configuring, Deploying, Troubleshooting, administration and maintenance of ESXI 5.1/5.5/6.0, VCenter 6, and Platform Services Controller 6 appliances. P2V (Physical to Virtual) and V2V (Virtual to Virtual) conversion using VMware Convertor. Experience migrating Vcenter infrastructure from one datacenter to another.
• Quest Migration Manager (QMM) was used to move computers from the old domain to the new.
• Updating Migration progress on Sharepoint on a daily basis
• Moving 200 computer per day to meet the deadline
• Automating the process using Windows Powershell to identify last logon stamp on each of the computers to be moved.

Confidential, San Antonio, TX

Sr Systems Engineer

Responsibilities:

• Worked in Converged Infrastructure Operations Team with an Environment consisting of 4000+users, 4500 servers, Win2003 R2, Win2008R2, Win 2012R2, VCE vBlock, vSphere 5.5/6.0
• Building Win2012R2 Servers as per the requirements given, on the VCE vBlock
• Resolving at least 30 Tickets per day pertaining to Infrastructure Operations Team using the Cherwell Ticketing System
• Administering and Completing File Share Migration (more than 800 shared folders) using DFS
• Administering and Troubleshooting issues within apps on Citrix 7.8 using Citrix Director and Citrix Studio
• Deployment of on-demand virtual desktops and applications on Citrix XenDesktop
• Creation of multiple delivery groups for corresponding departments within organizations on Citrix XenDesktop
• Configuration and support of remote access through NetScaler ADC and Citrix StoreFront, including Load Balancing for Delivery Controllers, StoreFront etc.
• Enabling secure remote access through Citrix NetScaler , Load Balancing StoreFront, XML Brokers etc. to ensure maximum uptime.
• Deploying a monitoring solution for the Citrix environment using Director , NetScaler Insight Services etc.
• Worked on Authentication and Identity Assurance tool RSA SecureID Access which manages users authentication and access through cloud, mobile, web and traditional methods.
• Preparing 3000 HP laptops with Windows 10 , Built a customized Windows 10 for desktop editions image. Pushed down apps through SCCM 2012 . Used Active Directory to add/remove users and machines names, tracking all the new and older laptops/desktops.
• Migration of mailboxes from Exchange 2013 to Office365
• Administration, Management and Deployment of Office365
• Windows Server 2003, 2008, 2012 deployment, migration, consolidation
• Cloud service integration between Office 365, Sharepoint , using single sign-on ( SSO ) identity management for authentication/permissions
• Experience in writing PowerShell code for example gathering information related to cert expiry, performance counters, database sizes, API usage, Service health and building reports/alerts on top of it.
• Create and implemented upgrade strategies for the current environment with specific attention to Microsoft SCCM 2012, GPO , and WSUS throughout the environment.
• Created and deployed custom scripts to be used in upgrade and deployment of software through GPO and SCCM 2012 .
• Responsible for Operating System Deployment (OSD), image deployment, and software deployment .
• SCCM 2012 was used extensively for deployment of packages (creating collections, Advertisement, Configuration Manager Console, Distribution points, Reporting).
• Identifying and resolving SCCM 2012 deployment issues.
• Performing day to day SCOM operations about resolving alerts and tuning resolution states etc.
• Documented the migration process in detail and initiated the migration tasks.
• Perform root cause failure analysis using log files and Event log reports .
• Working with vendors to troubleshoot problems within CommVault 10 & CommVault 11
• Restoring files from the CommVault Storage System and Isolon NAS
• Working to maintain and resolve issues pertaining to shared folders on Isolon and EMC Celerra
• Using Powershell scripts to automate processes pertaining to installing software’s on Windows Server 2012R2
• Administering and implementing Exchange 2007 & Exchange 2013
• Managing and Troubleshooting issues with Win2003, Win2008R2, Win2012R2 Servers
• Managing users on ADUC, Exchange 2007 & Exchange 2013
• Using Infoblox Grid Manager to configure DNS and IP entries
• IBM Tivoli Identity Manager used to manage NERC users and MyID to manage Corporate Users
• Planning and Implementation of Home Drive Migration for over 2000 users
• Migrating user mailboxes from Exchange
• Strong Working Experience with Active Directory, GPOs, DNS, DHCP, File & Print Server, IIS (Web Server), FTP Links, LDAP integration.
• Server builds with Windows 2008 R2, 2012 R2 with IIS, Tomcat.
• Working with Application team on deploying code and configuring the IIS Web Servers, as per the project requirement.
• Strong Working Knowledge in creating various objects like User Accounts, Computer Accounts, and Auto logon accounts.
• Extensive experience in creating and managing Distribution Lists, Recipients,Shared Mailboxes, Shared Calendars on Exchange 2013 & Exchange 2007.
• Using Powershell scripts to automate tasks.
• Assigning folder permissions to the users by gathering approval from the group owners.
• Experience in EMC Clarion SAN Storage, NAS storage environment
• Created change request forms and worked on any change request tickets issued for/by the Virtualization Operations team using Cherwell Service Manager. Responded to incidents of various priority levels (P1/P2/P3) and worked in co-ordination with separate teams, sometimes with lower tier teams.
• Performed level 2 and 3 troubleshooting, also provided day to day support for the infrastructure operation including communicating with the vendors in an environment which was more than 95% virtualized.

Confidential, Milwaukee, WI

VMware Administrator

Responsibilities:

• Windows Server 2003, 2008, 2012 deployment, migration, consolidation
• Office 365 cloud service integration with on-prem workloads, storage, identity management ( AD, Azure AD sync, 3rd party identity services )
• Server builds with Windows 2008 R2, 2012 R2 with IIS, Tomcat.
• Working with Application team on deploying code and configuring the IIS Web Servers, as per the project requirement.
• Carried out VDI using VMware Horizon View and deployed, Managed and assigned VDI desktop policies and access through the Administrator and consider Connection server.
• Maintained and configured VMware Horizon View Suite of products
• Monitored and managed logs by using VMware Log Insight
• Created and deployed custom scripts to be used in upgrade and deployment of software through GPO and SCCM 2012 .
• Responsible for Operating System Deployment (OSD) , image deployment, and software deployment.
• Worked on building Virtual environment on CITRIX platform. Added 20 hosts and 400 Virtual machines into the clustered virtual infrastructure
• Deployment of on-demand virtual desktops and applications on Citrix XenDesktop
• Creation of multiple delivery groups for corresponding departments within organizations on Citrix XenDesktop
• Implementation of Storefront for remote and local clients to obtain their applications / desktops.
• Installation, configuration and administration of multiple XenApp farms. XenApp datastore management. Utilization of XenApp and XenDesktop machine and user polices; including printer policy. Citrix Receiver client management and configuration for Windows and mobile devices. Citrix Web Interface, publishing/disabling applications.
• Enabling secure remote access through Citrix NetScaler , Load Balancing StoreFront, XML Brokers etc. to ensure maximum uptime.
• Deploying a monitoring solution for the Citrix environment using Director , NetScaler Insight Services etc.
• Extensive experience in working with the Windows servers 2008, 2012R2.
• Administrating DNS, DHCP, and Exchange & ISA servers. Created and managed user and group accounts in User Manager and in MS Exchange Administration.
• Experience in iSCSI SAN, NAS, and NFS Storage and RAID technologies.
• Experience with User Administrator, Implementation and User revalidation, Patch Advisory and daily system health check, BIOS flash, raid Bios upgradation, Mass Migration.
• Installed and configure Hyper-V manager on Windows 2008 Hyper-V Host.
• Responsible for Desktop, Laptop, Network and Outlook support & troubleshooting client’s issues.
• Using Powershell scripts to automate tasks.
• Created, tracked, and closed trouble tickets via Remedy Ticket Tracking Tool.
• Disaster recovery planning, implementation and recovering systems during crash or hardware failure.

Confidential, Jersey City, NJ

VMware/ Windows Administrator

Responsibilities:

• Configured & Deployed ESX/ESXi server in corporate production environment.
• Used automation scripts to minimize error level in day to day VMware operations.
• Leveraged VMware Infrastructure Implementation and Consolidation expertise to implement Physical-to-Virtual (P2V) migrations, blade server capacity planning, high availability and failover settings (where applicable) on newly installed blade servers and existing rack-mount servers, training of the existing IT staff on its purpose and proper use and documentation.
• Maintained and configured VMware Horizon View Suite of products
• Server builds with Windows 2008 R2, 2012 R2 with IIS, Tomcat.
• Working with Application team on deploying code and configuring the IIS Web Servers, as per the project requirement.
• Monitored and managed logs by using VMware Log Insight
• Involved in maintenance of Citrix XP, PS 3.0 and PS 4.0 farm, which includes more than 100 Servers and 100 various applications.
• Involved in Installation and upgrading the various applications on Citrix Servers and publishing the Application on Citrix PS 4.0 farm.
• Deployment of on-demand virtual desktops and applications on Citrix XenDesktop
• Creation of multiple delivery groups for corresponding departments within organizations on Citrix XenDesktop
• Implementation of Storefront for remote and local clients to obtain their applications / desktops.
• Installation, configuration and administration of multiple XenApp farms. XenApp datastore management. Utilization of XenApp and XenDesktop machine and user polices; including printer policy. Citrix Receiver client management and configuration for Windows and mobile devices. Citrix Web Interface, publishing/disabling applications.
• Played role as a VMware to provide L3 support in a complex Environment.
• Design, Installation, configuration of VMware Site Recovery Manager. Had run failover-Failback tests over the bidirectional SRM.
• Utilized ADMT (Active Directory Migration Tools) to migrate 200 + accounts, 400 + groups, and 200 + computers to the new forest design.
• Installing VMware ESX and ESXi Servers on Cisco UCS and HP blade servers with Flex 10 Networking.
• Deployed VMware ESX server 3.0 (virtualization technology) for Intel platforms (Windows and Linux servers). Total of 40 ESX servers with over 600 VMs with Virtual center.
• Hands on experience with Internet Authentication Service (IAS)/ Network Policy Server (NPS) on Win 2003, Win 2008 &win2012R2 servers for centralized user authentication.
• Experience with using IAS Console for configuring IAS service on local computers.
• Installation and Configuration of networks, router/switches configuration and wireless access point/router with security, TCP/IP, VPN, Content Filtering, Access Control Lists on router/switches, VLANs (port mapping, naming etc.), and routing IP address in both LAN/WAN and wireless networks.
• Created and deployed custom scripts to be used in upgrade and deployment of software through GPO and SCCM 2012 .
• Responsible for Operating System Deployment (OSD) , image deployment, and software deployment.
• User Support - Monitoring and troubleshooting system performance, server & user related problems. Support users to resolve their day to day issues related to OS, E-mail, Account issues, hardware etc.
• Responsible for Backup/recovery strategy of all ESX servers. Planning and implementing fault tolerance and strategies for backup and restoring files on the network.
• Responsible in diagnosing & troubleshooting of VMware ESX and Virtual Center Environments.
• Support & Training - Provide necessary help / training to IT Helpdesk / Telecom Support Personal to resolve day to day issues.

Confidential, Tampa, Florida

VMware /Windows Engineer

Responsibilities:

• Implementation of Active Directory infrastructure and Network fundamentals, protocols (such as TCP/IP, DHCP, DNS), Group Policy and Profile Management.
• Designed the expansion for a two cluster 350 desktop VMware Horizon View 5.3 environment. Manage a 150 desktop VMware Horizon View 5.3 environment on Dell/Wyse P2X thin-clients, Manage a two cluster, six host, 8 servers VMware vSphere ESXi 5.5 environment.
• Deployment of on-demand virtual desktops and applications on Citrix XenDesktop
• Creation of multiple delivery groups for corresponding departments within organizations on Citrix XenDesktop
• Implementation of Storefront for remote and local clients to obtain their applications / desktops.
• Installation, configuration and administration of multiple XenApp farms. XenApp datastore management. Utilization of XenApp and XenDesktop machine and user polices; including printer policy. Citrix Receiver client management and configuration for Windows and mobile devices. Citrix Web Interface, publishing/disabling applications.
• Server builds with Windows 2008 R2 with IIS, Tomcat.
• Working with Application team on deploying code and configuring the IIS Web Servers, as per the project requirement.
• Utilized ADMT (Active Directory Migration Tools) to migrate 200 + accounts, 400 + groups, and 200 + computers to the new forest design.
• Implemented Desktop Virtualization (VDI) and vWorkspace.
• Implementation of View 5.0, View 4.5 Desktop Virtualization View 4.6, VDI on Cisco UCS.
• Create application packages in the APP-V Management Console to publish it.
• Virtualized physical windows servers using VMware converter and double-take.
• Added additional hard disks using vSphere 5.5 and reconfigured the network settings of the target virtual machines.
• Installing VMware ESX and ESXi Servers on Cisco UCS and HP blade servers with Flex 10 Networking.
• Extensive experience in working with the Wintel servers 2008, 2012 and Hyper-V.
• Scripted the vmdk disk creation using Power shell scripting and implemented it in Power CLI.
• Coordinated server downtimes and application downtimes with the customers and other teams during migrations.
• Worked on SCCM 2007 and WSUS for Windows OS deployment and Patch management.
• Created and deployed custom scripts to be used in upgrade and deployment of software through GPO and SCCM 2007 .
• Monitored the migration activity during nights and provided onsite and remote phone support to the migration team. Updated management about the progress of migration.

Confidential

VMware/Windows Support Engineer

Responsibilities:

• Managed Virtualization Environment using VM Ware ESX 4.x, VM Ware V Sphere 5.x, Virtual Center, and VI Client.
• Installation, Configuration, Administration and Troubleshooting of ESX 4.x,Vsphere 5.0, Virtual Center, VI Client.
• Creating and Managing Virtual Machines and Templates.
• Creating PowerShell and PowerCLI script for automating VM build process, worked with clones and snapshots of Virtual Machines.
• Installation and Configuration of networks, router/switches configuration and wireless access point/router with security, TCP/IP, VPN, Content Filtering, Access Control Lists on router/switches, VLANs (port mapping, naming etc.), and routing IP address in both LAN/WAN and wireless networks.
• Creating Clusters for High Availability (HA) and Distributive Resource Scheduling (DRS).
• Configured Resource Pool, V Motion, Alerts, Alarms, NTP.
• Consolidated domains and forests using ADMT 3.x .
• Experience in iSCSI SAN, NAS, and NFS Storage and RAID technologies.
• Migrate Physical Servers to Virtual Server using VMware Converter (P2V Converter).
• Installation and configuration of Windows 2003/2008 servers. Configuration and managing Active Directory, DHCP, FTP, IIS & DNS.
• Created Virtual Machines, installed OS (Linux, windows), installed applications and patches and monitored their performance.
• Troubleshooting Virtual machine performance (CLI and GUI)
• Maintained Citrix Presentation Server Enterprise (Citrix Application streaming)
• Installed and configured Microsoft Exchange 2007 and Blackberry Exchange server.
• Troubleshooting network connectivity including: TCP/IP configuration, VPN connectivity, Server/Workstation troubleshooting and repair.
• Installed WSUS and configured for patch deployment.
• Maintaining Backups using VERITAS Backup Exec 8.6/9.0.Used various Agents Microsoft SQL, Remote, Lotus Domino, Library Expansion
• Assigning IP addresses creating various subnet, troubleshooting and resolving IP address conflict.
• Expertise knowledge in troubleshooting LAN, WAN network/wireless network problems using TCP/IP network commands like PING, NSLOOKUP, ROUTE, TRACERT.