SUMMARY:

• A technocrat with 12 + years of experience in, VMWare, Cloud System Administration, IT Operations, InfrastructureAdept in analyzing information system needs, evaluating end - user requirements, custom designing solutions, troubleshooting for complex information systems management. An effective communicator with exceptional relationship management skills with the ability to relate to people at any level of business and management and significant experience working with project managers.
• Architected and delivered cloud and automation solutions across industry sectors and customer types Industry sector sampling
• Proven track record of 12 years in designing, conceptualizing and establishing the organizational Infrastructure Hardware and Software requirements, with an expertise in Customized Servers, Applications & Networks.
• An effective communicator with exceptional analytical, inter-personal, presentation and problem solving skills and proven abilities in leading teams during the project phase, training & guiding team members and enabling knowledge sharing among the team.
• Problems reported by users and by automated network monitoring systems and make recommendations for enhancements in the implementation of future servers and networks.
• Expertise in managing project within information system in Software Development, Service Management and Operation environments.
• Citrix XenApp, XenDesktop or XenMobile and SQL
• Provided ongoing support with critical issues with IT infrastructure
• Subject Matter Expert for Administered Exchange Server
• Microsoft applications design and deployment
• Administered the SAN areas & IT cost modeling
• Deploying the Application through Microsoft and third party tools.
• Configured the MS clusters and NLB clusters maintaining the Quorum disk
• Configured the Storage areas in Raid combinations of 0,1,5,6,10
• Administered and Configured VMware ESXI 4.1 environment migrating VM’s through VMotion, Clustering ( HA, DRS), P2V and V2V
• Proven and managed the track records of the Problem Management and Incident Management.
• Strong knowledge on LAN \ WAN technologies
• Experienced interfacing with key business units of Development, Operation and other functional units. Proven ability to bridge technology and business goals to provide productive solution.
• Expertise in completion of projects within set parameters. Demonstrated success in leading and mentoring cross - functional teams in multi process business environment to maximize the level of productivity.
• Expertise in end-to-end project management from concept to service delivery to build/upgrade the server / network / communication infrastructure aligned with the business requirements.
• Expert in Windows server 2000/ 2003, 2008, Microsoft Active Directory, DNS, DHCP.
• Experience with Microsoft clustering and load balancing.
• Experience with server Monitoring health tools like Level Platform Infrastructure and Netcool for enterprise solutions.
• Solutions-oriented System Admin with notable success supporting a broad range of corporate IT.
• Initiatives while participating in planning, analysis and implementation in direct support of business objectives.
• Accomplished courses and certifications in MCITP, ITIL ver3 and CCNA
• Familiarity with Intel-compatible hardware.
• Integrated various HP DL 360, 380 (G6& G7), Dell power edges, IBM Servers
• Advanced ability (building and configuring machines, hardware troubleshooting).
• Strong communication and people skills, both written and verbal.
• A proven record of reliability, the ability to perform under time constraints, and good judgment under pressure.
• Fantastic ability to learn new material quickly.
• A solid understanding of networking fundamentals and security.

TECHNICAL SKILLS:

Technology: Windows 2012, 2008, 2003, 2000, NT, Windows 9x/XP, Windows 7 UBUNTU, RHEL, IBMi, AS400

Configuration Management & Server Monitoring: Microsoft Systems Management Server 2012, 2008, 2003, SMS 2003 and SCOM, Microsoft Share point, Microsoft Exchange Server, IBM Cloud Computing, VMware 5.0, 5.5, 6.0 and 6.5

Scripting: PowerShell scripting for Automation process in windows environment (Execution and Implementation), Batch file Group patch execution, Status checking of Installation.

Web Related: IIS

Tools: & Utilities: Microsoft Project,, PC Anywhere, Terminal Services, Microsoft SharePoint, SMS Installer, SCOM, SCCM, WSUS FOR PATCH UPDATION, Remedy tool, Norton Antivirus, Microsoft LYNC, Symantec End Point protection Antivirus (SEP) & MacAfee, Vmware & Vmware Cloud with IBM Cloud, openstack, Open Nebula, Open Qrm all for cloud support, Exchange Server 2003 and 2007, Active Directory, Encryption & Decryption of the Data, integrating ITBM with different data sources and applications

Hardware: HP ProLiant Servers DL360 G5 & DL380 G5, HP Pavilion & DC Desktop 7600, DELL Power Edge 6300, and laptops, custom desktop builds, repairs & upgrades; Laptop repairs & upgrades; HD reformats, partitioning, recovery; HP printers; Driver installations, Dell OptiPlex Desktops, Latitude, Inspiron, Vostro, Presario Laptops.

Monitoring Tool: Nagios, Level Platform, Netcool

PROFESSIONAL EXPERIENCE:

Confidential, Neenah, WI

Windows System Architect, VMware Architect

Responsibilities:

• Responsible for extending the capacity of the existing environment, hardware compatibility, upgradation and remediation of the environment
• ESX upgrade for in-house and remote sites, Storage upgrade and troubleshooting ESX environment. Host and Guest migration between datacenters.
• Working for facilitating new deployments\upgrade for internal and external customer’s application environment.
• Lead escalation for Enterprise data migration project responsible for Documenting existing environment, Remediation, migration and tracking data migration
• Configuring HP and IBM physical servers DL/BL Gen8 & Gen 9 for the deployment, hardware compatibility check, upgrading and configuring the server environment for storage migration from VMAX2 to VMAX3 storage
• Building and configuring the physical and virtual environment for various projects and providing support and troubleshooting deployment or release issues for customers
• Closing gaps and vulnerability assessment and hardening of Windows platform for every engagements with SCCM, Shavlik and Manual.

Confidential, Scottsdale, AZ

Solutions Architect

Responsibilities:

• Responsible to Install, Manage and configure more 3600+ HP, Dell and IBM server with installed Windows Operating System 2000/ 2003/2008 /2012 for Physical and Virtual VM-Ware servers on Clustered environment.
• ESX host built, New VM Server built and P2V and V2V migration, Cloning, Template Installing, configuration and administration of VMware ESX Server 3.5/4.0/4.1, Creating & Managing HA, DRS, VSwitch, DB Switch, Cluster, Snapshots, Template and Clone Configured VMware ESX - Tasks, Events, Alarms, and Maps .
• Accountability for providing support 1248+ VMware ESX 3.5/4.0 /650+ virtual machine administration and built, migration through VM Converter and Plate spine (P2V, V2V), VM infrastructure administration through Virtual Center Server 2.5, High availability and Load balance through VMware Host HA clustering, DRS, V-Motion.
• Good knowledge in installing, configuring and Administering Microsoft Windows platform. Knowledge of Windows 2000, 2003, 2008 Domain concepts (Active Directory), DNS, and DHCP, Antivirus Management Installation/Upgrade etc.
• Day to Day Incident Management, Problem Management and Change Management analyzing the faults through Root-Cause Analysis ( Confidential ) and suggesting technical solutions for overcoming the same through Service Center.
• Participation in Audit related activities, Handling Project Quality Work, Service level reporting and analysis. Presentation to senior management on achievements/fallbacks.
• Involved in Cloud related activities with Different tools of Cloud computing, OpenStack, Cloud Stack for support.

Environment: ESX, V-Center, Bare Metal, HP 480 G5, DRACK, Dell Power Edges and IBM servers, windows 2k3 & 2k8, 2k12 Active Directory, console tools like ILO, RSA, Windows 7-64 bit, Lotus note, SCOM, SCCM, Hyper-V and ITIL process.

Confidential, Houston, TX

Solutions Architect

Responsibilities:

• File Sharing on Linux/Windows hosts with SMB/CIFS via Linux/Windows servers - Utilizing ZFS and NFS3/4, iSCSI initiator/targets setups on Linux hosts
• Responsible to Install, Manage and configure more 1000+ HP, Dell and IBM server with installed Windows Operating System 2000/ 2003/2008 /2012 for Physical and Virtual VM-Ware servers on Clustered environment.
• ESX host built, New VM Server built and P2V and V2V migration, Cloning, Template Installing, configuration and administration of VMware ESX Server 3.5/4.0/4.1, Creating & Managing HA, DRS, VSwitch, DB Switch, Cluster, Snapshots, Template and Clone Configured VMware ESX - Tasks, Events, Alarms, and Maps .
• Accountability for providing support 1000+ VMware ESX 3.5/4.0 /300+ virtual machine administration and built, migration through VM Converter and Plate spine (P2V, V2V), VM infrastructure administration through Virtual Center Server 2.5, High availability and Load balance through VMware Host HA clustering, DRS, V-Motion.
• Good knowledge in installing, configuring and Administering Microsoft Windows platform. Knowledge of Windows 2000, 2003, 2008 Domain concepts (Active Directory), DNS, and DHCP, Antivirus Management Installation/Upgrade etc.
• Day to Day Incident Management, Problem Management and Change Management analyzing the faults through Root-Cause Analysis ( Confidential ) and suggesting technical solutions for overcoming the same through Service Center.
• Participation in Audit related activities, Handling Project Quality Work, Service level reporting and analysis. Presentation to senior management on achievements/fallbacks.
• Involved in Cloud related activities with Different tools of Cloud Computing , OpenStack, CloudStack for support.

Environment: ESX, V-Center, Bare Metal, HP 480 G5, DRACK, Dell Power Edges and IBM servers, windows 2k3 & 2k8, Active Directory, console tools like ILO, RSA, Windows 7-64 bit, Lotus note, SCOM, SCCM, Hyper-V and ITIL process.

Confidential, Wilmington, DC

VMWare & Wintel Administrator

Responsibilities:

• Remote administration of Windows (2008, 2003) Domain Controller’s located around the globe.
• Implemented the Active Directory services and maintained the FSMO roles in forest and domain wide roles
• Maintained FSMO roles by transferring and seizing the Active Directory roles from Domain controller to Additional Domain controller.
• Implemented Microsoft 2008 R2 Clustering services for application and data base servers
• Giving 24*7 Proactive and Reactive Support to Production servers.
• Downloading and Updating of Patch management using WSUS.
• Delivered automation and cloud solutions for a wide variety of customers across industry sectors
• Industry sector cross-sampling, Designed and Implemented the Infrastructure of Data Center with production Servers
• Implemented and Administered the Hyper-V
• Running the scripts through PowerShell like creating users, patch updates etc.
• Worked on IBM cloud computing
• Proven project management and methodology skills.
• Performance tuning on production servers.
• Administered the WSUS and WDS ( Windows Deployment services)
• Troubleshooting Severity incidents, administrating and managing the Group Policy Management (GPO).
• Taking Remote logging by Using Citrix console, Troubleshooting issues like RDP, server freeze, hang etc.,
• Work on alerts for Blade servers to ensure the server is in healthy state.
• Deal with Hardware vendors like HP & Dell
• Ensuring all the remote servers are accessible through ILO /RIB to ensure there is minimal dependency on onsite support.
• Co-ordinate with AV teams for security related issues.
• Implemented, and administration a Microsoft Systems Center Operations Manager (SCOM) solution to monitor and manage a large-scale Microsoft server environment of 250 servers
• Configured the SCCM 2012 and monitored the production servers
• Provide on call support during weekends
• Proven the track records of the Problem and Incident Management
• Configuring the VMware ESXI servers and administrating the VM’s through VCenter.
• Working with Different Remote Access tools like Remote Desktop, PC Anywhere and IBM Blade console.
• Full filling the Client Request for Permission Issues on servers.
• Handling all major issues on Windows
• Worked on Remote Administration by using RSA, HP-ILO, DRAC
• Good knowledge and understanding of Incident, Change and Problem Management.
• Worked with the ticketing system HP Service Center, Remedy tools in order to handle Incident, Change and Request Management.
• Administration of MS Clustering
• Co-coordinating with Database/application/network/firewall/Symantec storage teams to get the issues fixed

Environment: HP 380 G5, Dell Power Edges and IBM servers, windows 2003 & 2008, Active Directory, console tools like ILO, RSA, Windows 7-64 bit, Lotus note, SCOM, SCCM, Hyper-V, Same time, Symantec Storage and End Protection, WSUS, WDS, DNS & DHCP, Citrix, VMware ESX, Remedy tool, Net cool monitor tool and ITIL process.

Confidential

VMWare & Windows Administrator

Responsibilities:

• Business continuity plan & DR, operation project of US, Germany & UK transition to India. Automation & business process improvement and exchange domain migration
• Implemented Hyper-V associated with systems team.
• Administered the WSUS and WDS ( Windows Deployment services)
• Administered the LYNC in the environment
• Administered the Share point.
• Configured the Storage areas in Raid combinations of 0,1,5,6,10
• Involved in IT project management, service transition, exchange domain, active directory, backup & restore, virtual infrastructure, high availability, capacity design and planning, hardware infrastructures, vender relations - AMC, technical documentation and report generation.
• Supported the Infrastructure of production severs, VMware servers and the Data Center
• Dedicated to provide quality customer support and consistently meet the client needs by providing service beyond expectations.
• Provided ongoing support with critical issues with IT infrastructure
• Deploying the Application through Microsoft and third party tools.
• Involved in IT project management, service transition, exchange domain, active director, backup & restore, virtual infrastructure, High Availability (HA), Disaster Recovery (DR), capacity design and planning, hardware infrastructures, vender relations - AMC, technical documentation and report generation.
• Administering the LDAP issues
• Managed the members’ servers in a domain environment like DFS, MS Share point and Print server.
• Configured the DNS and DHCP servers
• Experience with MS clustering and maintain the quorum disk.
• Implemented, and administration a Microsoft Systems Center Configuration Manager (SCCM) solution to apply the patches and deploying the applications
• Used Powershell script for Automation like creating user accounts, Admin permissions,
• Administered the Microsoft Exchange server 2007.
• Assisted for hardware installation of River Bed and EMS storage backup device.
• Mentoring the IT team on the new technologies.
• Worked on PKI certificates
• Implemented and managed the Microsoft Internet Security and Acceleration (ISA) Server 2008.
• Application deploying through Wise Install and Win install.
• Administrating the Symantec End Point protection (SEP)
• Used Trust port for Encryption of the Data in various methods like 32, 64,128 &256.
• Administering & Maintenance of Wintel servers and monitoring the servers through Level Platform tool.
• Disaster Recovery Planning for the servers.

Environment: Windows 2003 & 2008, Windows 7-64 bit, Microsoft Office Outlook, Microsoft Project and Adobe Applications and Packages, PKI Digital certificate, Exchange server, DNS & DHCP, Active Directory, Lync, Raid levels, VMware, LANDesk, SEP...

Confidential, North Brunswick, NJ

Windows Administrator with Data Center Admin

Responsibilities:

• Analyze, log, track and complex software and hardware matters of significance pertaining to networking connectivity issues, server, and application to meet business needs.
• Performing Backups for Production Servers on Daily, Weekly and Monthly Basis using Variant backup tool.
• Downloading and Updating of Patch management using WSUS.
• Handling user issues on daily basis according to the ticketing system.
• Managed the customized configuration setup.
• Administered the VMware.
• Configured the Storage areas in Raid combinations of 0,1,5,6,10
• Supported the variant Infrastructure Data center.
• Carrying out system admin activities for the Win 2000/2003 & RHEL Production servers.
• Download/Upload of Transcription files using FTP Client application.
• Administrating ISA and Symantec End Point protection (SEP).
• Installation of Applications & Software on the windows Servers remotely with variant Customized configuration tool, RADMIN and PCANYWHERE tools.
• Supported cross-platform software on non-UNIX client platforms, including some Windows and Linux support under the direction of other systems administration staff.
• Configured and Administered the SAN & NAS.
• Worked on Automated OS Deployment (Windows with 2000 & 2003 Server and Windows XP LOB Applications) with User State Migration. Received an appreciation from VERINT for completing the project successfully as per VERINT’S requirements.
• Supervised backup and disaster recovery operations.
• Performed occasional off-hours and remote support.
• Configured the DNS and DHCP servers
• Proven the track records of Problem and Incident Management.
• Performed support & Integration of variant products for various major clients located in Mumbai, Bangalore, Chennai like AIRTEL, Reliance, Vodafone, Loop, UNINOR, Tata Telecommunications, ETISALAT, MTNL & BSNL.

Environment: Automated OS deployment Windows 2000, 2003 & RHEL, ISA, SEP, PowerShell, CISCO Routers & Switches, KVM switches, Raid levels, VMware, DNS & DHCP, HP 360, 380 G5 & G8, Blade servers and VERINT Boxes predefined OS and applications.

Confidential, Berkeley, CA

VMWare & Wintel Compliance Admin

Responsibilities:

• Responsible to Manage 1600+ HP, Dell and IBM server with installed Operating System 2000/ 2003/2008/ 2012 for Physical and Virtual VM-Ware servers with team members.
• Involved in Incident Ownership, Monitoring, Tracking and Communication, Resolution and Recovery and Incident Closure with the team.
• Involved in design and implementation for VMware infrastructure of the group.
• Implementing, Administrating, Managing & Troubleshooting 1000+ VSphere 4 Environment
• VMware ESX Server’s patching through update manager & manual patching.
• VMware Infrastructure management and providing High availability and Load balance through VMware Host HA clustering, DRS, and VMotion.
• Creating new VM’s or deploying VM from Template & adding/removing virtual hardware to VM’s.
• Managing file server based on NAS for user home folder space and shared folder space.
• Coordination with SAN team for SAN components setup on Intel boxes e.g. HBA card, HBAnyware, EMC, San Surfer, HDLM, VERITAS Storage Foundation.
• Managing backups using NTbackup and VERITAS Volume Manager. NAS for file server quota, SAN for HBA card management based on Microsoft operating systems. HP PSP, Dell and HP-Compaq server hardware management.
• Remote tools - VNC, DsView, Dame ware, ILO, RDP.

Confidential

Team Lead for Compliance and Security Support

Responsibilities:

• Assisted in the operation of Wintel computing environment.
• Assisted in hardware installation and maintenance of workstations, servers, networking equipment, and other supporting hardware.
• Deploying the Application through Microsoft and third party tools.
• Carrying out system admin activities for the Win 2003/2000/NT servers.
• Remote administration of Windows (2000, 2003) Domain Controller’s located around the globe.
• Implemented the Active Directory services and maintained the FSMO roles in forest and domain wide roles
• Maintained FSMO roles by transferring and seizing the Active Directory roles from Domain controller to Additional Domain controller.
• Implemented Microsoft 2008 R2 Clustering services for application and data base servers
• Performed user account creation, deletion, and configuration.
• Download/Upload of Transcription files using FTP Client application
• Supervised backup and disaster recovery operations
• Configured the Storage areas in Raid combinations of 0,1,5,6,10
• Assisted with a team for maintenance of DFS and some of the member servers
• Administering Windows 2003 & Active Directory and migrated to 2008 R2
• Performed occasional off-hours and remote support.
• Maintained the MOM for 150 production servers.
• Migrated from MOM to SCOM 2007
• Migrated from SMS to SCCM
• PKI Digital certificates
• Administrated the Microsoft Exchange Server 2003 and migrated to 2007 managed the 3500 mailboxes.
• Assisted in the operation of VIRTUSA’s computing environment.
• Assisted in hardware installation and maintenance of workstations, servers, networking equipment, and other supporting hardware.
• Performed user account creation, deletion, and configuration.
• Managed the system center endpoint protection.
• Supervised backup and disaster recovery operations.
• Performed occasional off-hours and remote support.
• Collect data and help performing Capacity Planning.
• Preparing the IT Dashboard report for every month.
• Administering and monitoring the windows environment.
• Experience with the Microsoft Project Server2010
• Installation and monitoring MacAfee Antivirus.
• Responsible for devising Backup Strategies for each project.
• Attending Conferencing calls with Security team, Application and Backup teams.
• Carrying out system admin activities for the Win 2003/2000/NT servers
• Installation of Applications & Software on the windows Servers remotely
• Knowledge sharing and conducting training sessions to the project engineers on the new processes. Passing on the knowledge to the existing team members.

Environment: HP 360 G5 servers, CISCO Routers / Switches, ISA server, Active Directory, Disaster Recovery, console tool HP ILO, Windows 2003\2008R2, Microsoft Exchange2003\2007, VERITAS Backup device, Microsoft SharePoint Windows XP, Microsoft Office Outlook, Raid levels,, IM through Microsoft Outlook, SCCM. SCOM, Oracle and Adobe Applications.