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Windows \ Linux Sa Team Lead Resume

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New Haven, CT

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SUMMARY

  • Windows Server, Active Directory and Messaging specialist with experience supporting various servers, and network environments, including computer maintenance, troubleshooting, training, and management. Strong end - to-end server and messaging management, problem solving strengthened by in-depth knowledge of network protocols, SMTP, TCP/IP, backup / restore, archiving, antivirus and data migration. Outstanding communication skills to make complex processes and information understandable to users.

TECHNICAL SKILLS

Operating Systems: Windows Server (NT4.0, 2000, 2003, 2008, 2012, 2016); Window Clients (95, 98, XP, Vista, 7, 8, 10);

Software / Applications: Microsoft Active Directory; Microsoft Exchange Server (5.5, 2000, 2003 2007, 2010, 2013); Office 365; Windows PowerShell; VMWare; Cisco UCS; Zerto Replication; Proofpoint Email Protection Service; Quest ActiveRoles; Postini Email Protection Service; Dell Enterprise Vault; Quest Migration Manager for Active Directory; Quest Migration Manager for Exchange; BitTitan Migration Wizard; Manage Engine Suite (Ticketing, Patching, Asset Management); Service Now Ticketing system; Blackberry Enterprise Server; Dell Enterprise Vault; Symantec NetBackup; Protocols (TCP/IP, DNS, SMTP, DHCP)

Devices: Blackberry; iPhones; Android; Microsoft

PROFESSIONAL EXPERIENCE

Windows \ Linux SA Team Lead

Confidential, New Haven, CT

  • Confidential is a Private Ivy League research University with a student population of over 12,000 providing both Undergraduate and Postgraduate degrees.

Confidential

Team lead for Offshore Engagement

  • Assisted in training and mentoring Offshore resources in a variety of issues and Platforms - Examples include -- Windows Servers, VMWare, SSL Certificate Troubleshooting, Server and Data Restores.
  • Improved the efficiency of the Offshore team buy over 20% allowing them to work more efficiently and provide more Value to Yale ITS.

Systems Engineer

Confidential, White Plains, NY

  • Active Directory Administrator for 21 different domains performing various actions such as account creation\modification, create\modify Group Policy Objects, cleanup, troubleshooting
  • Work with VMWare to migrate servers form one Data Center to another by performing Physical to Virtual (P2V) and Virtual to Virtual (V2V) migrations
  • Research and work with different Vendors on migration of various Applications on servers before\during\after moves - Solar Winds, Microsoft Key Management Services, Symantec AntiVirus

Senior Messaging Specialist

Confidential
  • Managed migration of AD and 6K Exchange 2007 Mailboxes to Office 365 Tenant as Messaging SME Lead.
  • Implemented PowerShell scripts to manage various Office 365 (Exchange) and on premise (Active Directory) configurations / modifications, enabling continual email flow during migrations and updating of legacy mailboxes in Office 365 environment.
  • Used BitTitan Migration Wizard to migrate on premise Exchange 2007 Public Folders to KT Office 365 Tenant, enabling teams to work in more streamlined environment.

Confidential, Fairfield, CT

Senior Associate / Messaging Engineer

  • Managed Active Directory and Exchange and Utilized PowerShell and Softerra LDAP Admin tool to configure and troubleshoot issues.
  • Built and maintained Exchange 2007 Environment in 2 data centers - 8 servers per site (VMs and Physical): Mailbox Servers (4), Public Folder Servers (1), CAS / Hub Servers (3), supporting ~ 30 K users.
  • Installed and configured 8 Teneros ACA devices in datacenter; 4 for Exchange high availability (HA) and 4 for disaster recovery (DR) for new Exchange 2007 Exchange environment. Tested Failover and Rollback of HA and DR Teneros ACA devices, providing complete fault tolerance.
  • Installed and configured 2 separate Enterprise Vault Archive sites - 18 machines (4 Mailbox, 3 Journal, 1 Discovery Accelerator) in US and mirrored in UK. Enabled Mailbox Archiving, Journaling for users and used Discovery Accelerator to perform extensive searches for compliance.
  • Administered Postini Email protection service and worked on migration to ProofPoint Email protection services, providing real-time email protection to all users.

Confidential, Stamford, CT

Senior Associate / Messaging Engineer

  • Managed Active Directory by creating/deleting users and cleaning up orphaned accounts.
  • Achieved 99.5% uptime as Primary Exchange Administrator for North America, supporting ~2.1K mailboxes in Exchange 2003 clustered Environment (Active / Passive)..
  • Built VMs and took Snapshots for backup purposes.
  • Confirmed daily Exchange backups and performed all requested mailbox Restores, ensuring users were able to complete projects on time.
  • Implemented patches using WSUS to Windows servers and Workstations.

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