SUMMARY:

Network Engineer will participate in projects involving the planning, design, installation, technical support and network audit of data information technology solutions. Integrates IMACs (Implements Moves, Adds & Changes) Via Change Control. Highly motivated Engineer with the skill sets to achieve maximum availability and minimize down time. Works remotely with minimum or no supervision daily completing task associated with current projects and troubleshooting issues that have manifested themselves. Always looking to further my education/knowledge base to maintain the skills needed to implement upgrades, enhancements of new technologies and improve network reliability.

TECHNICAL SKILLS:

• LAN/WAN Remote and on site Network Engineering.
• Upgraded and maintained the Enterprise LAN/WAN resources via Cisco Routers and LAN Switches.
• Written the last two date circuit acceptance procedures to standardize requirements were verified and performance.
• Functioned as a lead for our WAN Protocol change from Frame Relay to MPLS & Merger integration.
• Order Data Circuits, Cisco Routers and LAN Switches, RMA failed network devices back to Cisco.
• Ordered required electrical power, Wiring for Fiber, Coax and Cat6, pricing cost for projects completion.
• Created Voice Mail Boxes and wiring from our MDF, IDF to cubical cable pairs, add, moves and changes.
• Published network reports on circuits Q/A, Quality Assurance Maximizing Uptime to IT Management and Executives.
• Performed administrative Help Desk functions across multiple platforms UNIX, Mainframe, VMX, Novel and others.

TECHNOLOGY USED:

• Cisco Routers, Switches, InfoBlox to assign Fixed IPs,HP OpenView, HPNA, Solar - Winds, Visual Networks, Network General Sniffer, Lucent GS3-si.
• PBX, Siemens Rolm PBX, Visual & Paradyne, AT&T T1-MUX DSU-CSU, AT&T Route IT, WLAN & F5 Load Balancers.

NOC General Functions performed for my past employers are listed below.

• Maintained the Enterprise Network LAN/WAN resources, DS0, T1, DS3, OC3.
• Frame Relay, ISDN, MPLS, ATM, PPP and SONET.
• WAN Routing Protocols: EIGRP, OSPF, RIP and BGP.
• Diagnosed, dispatched internal/external service providers, initiated, completed trouble reports via problem management tickets.
• Interface with Domestic/International Telecommunications companies isolating faults, troubleshooting network issues/outages.
• Kept clients abreast of trouble ticket status and resolution to meet individual SLA’s/QOS for all parties involved.
• Published circuit availability and error analysis reports monthly for IT Management.
• Created and maintained LAN/WAN documentation for points of connectivity with Visio Diagrams.
• Excellent written, verbal and interpersonal communication skills.

WORK EXPERIENCE:

Confidential, Chandler, AZ

Network Engineer

• Created an equipment estimate master BOM that saved 40 hours of work for all virtual factory 300mm sites globally.
• Proposed multiple cost savings efforts including equipment re-use, SCR elimination, consolidation points, and matrix switches that saved millions of dollars in new factories.
• Recognized as the first IT Network Specialist to integrate with the Automation seed program (Oregon Research and Development Factory).
• Partnered with the Logic Technology Development Network team on supporting the 1264 process.
• Spearheaded 2 major 1264 cost reduction efforts that encompassed dual supervisory elimination and combining the production/integration external firewall routers, which saved $300K per FAB.

Confidential, Woodland, TX

Network Engineer

• Monitor and troubleshoot BGP, EIGRP, and cellular backup circuits via ICMP and SNMP Ticketing systems, Cisco upgrade.
• Configuring Palo Alto policies and setting different device configurations.
• Experience with connectivity of Cisco networking equipment with F5 load balancer.
• Plan design and assist in deploying enterprise-wide network security and high availability solutions of ASA.
• Configuring and providing management support for Cisco ASA and Checkpoint firewalls.
• Built and support VRRP/ Cluster based HA of checkpoint firewalls.
• Basic and Advance F5 load balancer configurations, including migrating configurations from Cisco ACE to F5 and general troubleshootig of F5 load balancer.
• Designing, implementing LAN/WAN configurations on Cisco Nexus 5k, Catalyst 6500 switch.
• Designed and deployed Cisco Nexus and ASR and utilized BGP, EIGRP, VRFand IPsec tunnels to provide fully redundant services.
• Configured DHCP scopes for voice and data VLAN segments.
• Configured wireless Access points and am familiar with Cisco wireless controllers.
• Created dedicated for VLANs for voice and data with QoS for prioritizing VOICE and DATA.
• Installed and Configured Cisco ASA 5500 series firewall and configured remote access IPSec VPN on Cisco ASA 5500 series.
• Experience configuring VPC, VDC and ISSU software upgrades on Cisco Nexus 7010.
• Configured Cisco ISE for wireless and wired 802.1x Authentication on Cisco wireless LAN controllers, Catalyst switches and Cisco ASA firewalls.
• Working on Enterprise AV solutions, IDS/IPS, Firewalls and SIEM tools.
• Monitored on F5 environment and change processes LTM/GTM.
• Used to handle efficient workload on MPLS VPN provision orders, MPLS network resource reservation and VPN, EBGP configuration checking, troubleshooting of EBGP sessions with customer centers in MPLS cloud.
• Configured Trunk ports and implements granular control of VLANs and VXLANs using NX-OS to ensure virtual and flexible subnets that can extend further across the network.

Confidential, Memphis, TN

Senior Network Engineer

Responsible for implementing Cisco-Wireless & Cisco-VOIP as a lead in over 1,800 Confidential Kinko’s stores through-out North America.

Project: VOIP

• Restore the Cisco VOIP Gateway in the branch routers to Factory Default; rebuild the Gateway’s and implementing turn over to production standards.
• Configure the Router Pot’s Main & Hunt Group numbers with the associated physical voice ports on the interface cards.
• Apply the License and build the WEB Portal, Call Manager Primary and Secondary IP’s, Auto Attendant, Call Handling, Call Prompts, CTI Ports, System Business Hours of Operation.
• Upgrade Router/Switch IOS & Backup Call Manager.

Project: Wireless:

• Responsible for working with Technician’s on site to complete the physical installation of Wireless AP & Security Appliances implementing turn over to production standards.
• Then, access and configure Switch Ports, Wireless AP and Security Appliances.
• Worked remotely accessing Router, Switches, Wireless AP’s and Security Appliances & VOIP Call Managers daily.

Confidential

Network Engineer

• HP GNOC SET manages Governments and Corporate Networks around the world. As a member of the Service Enablement Team: HPNA is utilized in implementing IMAC (Implement-Moves-Adds-Changes) IOS Upgrades, Circuit Upgrades, Configuration Changes, Routing Enhancements, QOS, VOIP, Wireless/WLAN, Firewall, F5 Load Balancers to optimize network performance.
• Executes and implements authorized changes based on preapprovals by our Customers and CSR, (Customer Service Representatives). Run post change verification procedure to test and verify changes have the desired results.
• Execute back out plan if the results vary from what was initially planned for the change or enhancement. Process RFC, (Request for Change) Tickets, provide GNOC SET Authorization and create Billing Interface Tickets associated with every change. Schedule RFC’s on the daily task sheet for the requested date, or next available date based on staffing.

Confidential, Dallas, TX

NOC Network Systems Analyst

• Maintained the Enterprise Network LAN/WAN resources, DS0, T1, DS3, OC3. Frame Relay, ISDN, PPP, ATM and SONET.
• Performed Analyst for problem isolation and determination across multiple platforms: Mainframe, UNIX and Windows.

Confidential, Dallas, TX

NOC Remote Infrastructure Administrator

• Performed upgrades as a lead on the LAN/WAN resources for National & International Retail Chains in the USA & Canada.
• Clients were CVS Pharmacy INC, 7/11 INC, Aéropostale Clothing INC and Regal Cinemas INC.
• Worked with Domestic and International Telecommunications Companies, Test, Turn-up and Troubleshoot data circuits.
• Managed field technicians on site, coordinate resources, configure Cisco Routers, and LAN Switches.
• Validated Routers, LAN Switches, (POS), (Pharmacy), (Gas Pumps) and (ATM’s) function properly pre/post upgrades.
• Validated OOBSC (Out of Band Satellite Communications) functioned properly via Hughes HN7700 Routers.
• Updated new connectivity for HP OpenView’s future monitoring/troubleshooting for Confidential ’s Level one NOC staff.

OTHER TECHNOLOGY USED:

• Cisco Routers: 800, 1600, 1800, 2600, 2800, 7200, 7300 & 7500 and other models which may not be listed.
• Cisco LAN Switches: 1900, 2960, 3500, 3550, 3750, 3850, 5500, 6500 and other models which may not be listed.