SUMMARY:

• Over 10 years’ experience in Information Technology Industry
• 12 Years’ experience with communications
• Proficient in all Windows operating systems and Office products
• CCNP / CCNA / CCNA Voice / CCNA Security

TECHNICAL SKILLS:

Protocols: TCP/IP, OSPF, Rip v1 & 2, EIGRP, IPV6, Frame Relay, Confidential WAP configuration, SIP, H.323, SCCP, MGCP, IP, Ethernet, MPLS, MPLS L2vpn, VPLS, VRF, VLAN’s, VPC, VSS, PoE

Hardware: HP/Compaq, IBM, Intel, Gateway, Confidential, 3COM, Adaptec, Confidential 2960, 3560, 3750, 3945, 6500,7200, A ASA, ASA 5510, Nexus 3K, 5K, 2K Fabric - extender, Paloalto, Juniper EX / SRX

Operating Systems: Windows server 2000 - 2012, Windows XP, Vista, Windows 7, Windows 8/10 Linux, VM Ware, Hyper V

Applications: Active Directory, Confidential Unified Communication Manager, Unity, Dell Storage Manager, Remedy, Critrix

Software: Adobe, Adobe Flash, Office Suite, Solar winds

PROFESSIONAL EXPERIENCE:

Sr. Network Engineer

Confidential

Responsibilities:

• Recommend new and existing network designs or upgrades
• Plan and implement network upgrades or deployments
• Implement network security procedures
• Identify network vulnerabilities and take corrective action
• Work with vendors to identify services needs or procure hardware
• Configure LAN / WLAN network infrastructure
• Upgrade network hardware as needed to meet company needs
• Trouble shoot minor and major network issues
• Implement Network monitoring tools such as Solarwinds
• Design and deploy network upgrades

Environment: Corporate Lan / WAN network Confidential, Paloalto, Juniper, VMware and Open sourced

Network Engineer

Confidential

Responsibilities:

• Design Network upgrades and modification
• Trouble shoot and resolve network issues
• Keep Accurate documentation
• Set up and manage Servers in a Hyper V environment and physical
• Configure network switches and routers
• Manage any network or IT based projects
• Verify MPLS and BGP configuration
• Configure trouble shoot and maintain site to site VPN’s
• Verify LDP table and Virtual Circuit (VC) association
• Setup and Manage Wifi network
• Work with Vendors when needed
• Trouble shoot user issues / New user setup

Environment: Small ISP Medium size network, Confidential, Open source

Sr. Network Engineer

Confidential

Responsibilities:

• Designing documenting and Maintaining network infrastructure
• Trouble shoot and resolve critical network and system issues
• TS interface issues
• Verify MPLS configuration accuracy, Verify LSP's
• Monitor and optimize network performance
• Mentor and train other network engineers

Environment: Large Campus, LAN WAN, Confidential, Juniper

Network Engineer

Confidential

Responsibilities:

• Manage configure and support Lan, ELAN, WAN, WLan services
• Manage configure and support MRS (managed router services) and MSS (Managed security service)
• Manage configure and support Video, and Video back haul system
• Manage configure and support Video insertion and deletion equipment
• Trouble shoot and resolve complex customer connectivity issues for LAN/WAN/WLAN/ELAN services
• Validate and trouble shoot configuration issues prior to application
• Implement customer change request
• Trouble shoot with customer and other entities when needed

Environment: XP, Mac, Confidential Switches routers and WAP, Video, Video over IP, ISP

Sr. Network Engineer

Confidential, San Antonio, TX

Responsibilities:

• Lead Tech, Project manager install and repair of surveillance system, phone (residential and commercial) set up and repair, or custom build servers and PC, install or repair networks for small business and residential clients
• Install or repair networks for small business and residential clients, configuration of servers and network equipment
• Active Directory, DHCP
• Antivirus
• EMR Solutions
• Configure port security on routers and switches, VPN and fire wall configuration
• Install home theater systems with custom wall mounted TV/projectors custom website design. Provide excellent client services communicate well with customer and determine, meet needs Manage enterprise level Active Directory accounts
• Prewire installation for residential and commercial
• Support Small and Medium Size Business networks and users
• 1-5 switches, 1-3 routers, ASA installation and configuration, F5 installation and configuration

Environment: XP, MS Server 2000/2008, Ghost, Kaseya, Confidential VoIP, Confidential Switches routers and WAP

Network Engineer

Confidential, Austin, TX

Responsibilities:

• Manage and monitor customer equipment and networks
• Work with services provider to trouble shoot and resolve WAN Issues
• Trouble shoot and resolve customer LAN issues
• Monitor and trouble shoot VOIP
• Update and add user’s profiles to Confidential Unified Communications Manager (CUCM)
• Work with various network Protocols TCP/IP, H.323, SIP, SCCP, MGCP, IP, Ethernet, IP
• Trouble shoot routing protocols EIGRP, OSPF
• Educate/ train Tier1 engineers to improve trouble shooting
• Isolation root cause on chronic or high priority trouble tickets, Respond to high priority tickets appropriately
• Trouble shoot CTS-MAN, CTS, VCS, CUCM, CTMS, Tandberg issue
• Trouble shoot router and switch issues
• RMA defective devices when applicable
• Work with team to resolve complex issues
• Assist with Trouble shooting Nexus pleat form issues

Environment: TS and resolve complex trouble reported by customers, TS customers network preform packet captures on a large verity of networks including Nexus. Mentor tier 1 engineers to improve basic sill set and TS ability of entry level engineers. Manage outage situations and engage management when needed.

Network Engineer

Confidential, San Antonio, TX

Responsibilities:

• Manages the daily operations of the LAN/WAN supporting SAMMC operations
• Installs and maintains LAN cabling and hardware
• Performs maintenance of terminals, printers, communications devices, and supports the internal problem resolution of networked systems
• Program terminal servers, bridges, routers, and data switches
• Engage in special projects as necessary
• Switched Vlan configuration setup
• APC (battery backup deployment)
• Confidential WAP configuration
• Switch configuration
• 150+ Communication Closets with remote sites
• 700+ Switches
• 8000+ Users

Environment: Install and configure LAN devices ( Confidential Switches / WLAN AP's) upgrade and document network and IOS on network devices 3750 and 6500. TS and correct customer reported issues, make configuration changes to switches as needed to accommodate requested changes.