TECHNICAL SKILLS:

Technical: Windows XP, 7, 8, 10, 2000 Server, 2003 Server, 2008 Server, 2008 R2 Server, 2012 Server, 2012

Proficiency: R2 Server, 2016 Server, Terminal Services/Remote Desktop, FTP/FTPS, WSUS. VMware ESX, VMware ESXi, Microsoft Hyper - V, AWS, Microsoft Azure. VPNs, WAN, and LAN. Active Directory Services, DNS, DHCP. SAN and NAS Technologies. SEPM. Cisco Call Manager (CCM, UCCX), VoIP. HP ProLiant DL360, DL380, ML 350, Cisco UCS Blades. VMware Airwatch MDM, MaaS360 MDM, Blackberry Cloud MDM. Blackberry, iPhone, Andriod. Office Suite 2000, 2003, 2010, 2016, and Office 365. SolarWinds Orion, NCM, NPM. SSH, Telnet. WebSense, Cisco OpenDNS, Barracuda Web Filter. Vertias NetBackup, Veritas Backup Exec. Macintosh OS knowledge. VBScript, PowerShell Script, and Batch Scripting.

EXPERIENCE:

Sr. Network Administrator/Engineer

Confidential, Darien, CT

Responsibilities:

• Lead Technical Engineer for Active Directory domain including Group Policy management, Exchange Environment, VMware Environment, all DNS, DHCP, and WINS servers, and all File servers across 4 geographical locations.
• Assisted in all infrastructure projects related to design, documenting, and implementation of all network and server related technology.
• Wrote, approved, and enforced infrastructure policies and procedures. Annually participated in the capital and expense budget planning related to infrastructure team.
• Confidential Cisco Switches for multiple SAN environments.
• Provide 3rd level LAN/WAN support for 3 branch offices as well as headquarter office, totaling 600+ employees.
• Monitored Network Systems using Solar Winds Orion and participated in 24/7 on-call rotation to ensure 99.9% uptime of the network infrastructure.
• Active Directory 2003 to 2008 R2 to 2012 R2 upgrades.
• Exchange Migrations: 2003 to 2010 SP3 to Office 365.
• Server Migrations: 2000 to 2003 to 2008 to 2012 R2 to 2016
• Designed and Implemented server-based virtualization solutions corporate-wide (Hyper-V, VMware ESXi, Microsoft Azure, and AWS).
• Implemented Enterprise email hygiene through Office 365 EOP and ATP.
• Implemented Office 365 Teams, Sites, Skype for Business, SharePoint Online, and OneDrive integration corporate-wide.
• Managed Cisco VoIP Implementation and Rollout.
• Implemented MDM Solutions (MaaS360 and AirWatch) for all EUC mobile devices.
• Designed BYOD policy for all corporate and employee owned mobile devices.
• Upgraded Wireless network in all 4 locations.
• Enterprise implementation of VMware using Dell/EqualLogic and HP LeftHand SANs.
• VMware 5.1 to 5.5 to 6.1 upgrades.
• Upgraded to 10GB redundant network backbone / infrastructure.
• Implemented enterprise disaster recovery using Symantec NetBackup for all 4 locations.
• Implemented enterprise-wide security and continuity using Symantec Endpoint Protection, and multiple Web Filtering solutions (Barrcuda Web Filtering appliances, Cisco OpenDNS, WebSense appliances, WebSense Cloud-based/hosted solution).
• Developed and tested Confidential Disaster Recovery and Business Continuity Planning.
• Implemented annual Business Recovery testing at a colocation facility in Shelton, CT.
• Redesigned and planned new Data Center for Confidential office in Darien, CT.

Network Administrator/Engineer

Confidential, White Plains, NY

Responsibilities:

• Administered and maintained Windows 2000 Active Directory Domain including Lotus Notes, DNS, DHCP, SQL, and File Servers.
• Configured and maintained Cisco PIX 501 firewall along with Cisco 2500 series Switches.
• Administered the company’s Avaya IP Office phone system.
• Monitored LAN and WAN performance and security related issues. Provided desktop and laptop support for 100+ employees, including remote access users via VPN and Windows Terminal Server. Supported over 200+ servers.
• Upgraded data center to a dual T3 data center.
• Designed LAN/WAN with fully redundant firewalls, switches, and WAN connections.
• Developed and tested Confidential ’s Backup and Disaster Recovery Procedure.
• Implemented company’s disaster recovery strategies using Veritas Backup Exec 10.0.
• Implemented Symantec Anti-Virus 8.1.
• Implemented DB2 batch scripts for deploying Data Warehouse Environments, backup & restoration scripts, & log on scripts.
• Managed company’s website using HTML, DHTML, and JavaScript

System Engineer

Confidential, White Plains NY

Responsibilities:

• Duties included the Administration of all Windows NT, 2000, 2003, Citrix, Active Directory, File, Antivirus, and Backup Exec 12 Servers as well as NT4, 2000 and XP Professional Workstations.
• Provided 1st, 2nd, and 3rd level support for 300+ medical companies and practices throughout the Tri-State area.
• Performed and monitored daily backup and restore procedures for all customer-based servers. Created logon Scripts for various departments.
• Maintained DHCP, DNS, WINS, and Citrix servers.
• Primary support contact for VPN implementation, configuration, and troubleshooting VPNs between offices, offices and home users (WAH) using various VPN devices including Netgear Firewalls/Routers, Netopia routers, SafeNet software, and Watch Guard software.
• Setup secondary for VPN, E-mail, and Internet redundancy.
• Designed and programmed Automated System Attendant.
• Setup wireless access for customer based companies.
• RSA Secure ID migration from version 5.2 to 6.1 adding redundant server.
• Participated in drafting proposals, including managing and executing installations, migrations, and upgrades.

Help Desk Analyst

Confidential, East Fishkill, NY

Responsibilities:

• Supported all windows platforms and Confidential systems including AS400, Roscoe and Omni Mainframe, Citrix, and printers.
• Logged trouble tickets to appropriate support teams for quick problem resolution.