TECHNICAL SKILLS:

Operating Systems: Windows 2000/2003/2008/2012, VMware ESXi 4/5/5.5/6.0, Suse Linux Enterprise 9/10

Hardware: HP C7000, HP VirttualConnect, Flex - 10, HP Proliant DL 160/360/380/580 and BL460s, Dell PowerEdge servers, PowerVault Sonicwall, Sun Fire/Enterprise EMC NX4

Call Center and Help Desk: Remedy, HelpStar, TrackIT, TeamTrack, Peregrine

Applications: vSphere vCenter 5/5.5/6, VMware Update Manager, VMware SRM, vRealize Automation 7, vRealize Orchestrator 7, vRealize Operations Manager 6, vRealize Log Insight 3.6/4.0/4.3, Citrix XenApp 6.5, Citrix XenDesktop 5.6, McAfee HBSS, Veritas BackupExec & NetBackup, Solarwinds,, Lexmark Print Release, OptiBase EZTV, AMAG Symmetry

Technical Documentation: SOX 404, SAS 70, PCI, CCRI

PROFESSIONAL EXPERIENCE:

Confidential, Arlington, VA

Systems Engineer IV

Responsibilities:

Responsible for maintaining and developing Standard Operating Procedures. Designing, coordinating, and deploying VMware virtual infrastructures (vSphere 5.5 & 6) and application solutions. Maintaining systems configuration baselines (to include virtual machines, templates, ESXi hosts, and appliance) in order to comply with MDA security requirements. Coordinated the consolidation of several Confidential datacenters and migrated core services (Active Directory, DNS, DHCP, .) to a centralized vSphere 5.5/HPC7000 blade system architecture. Planned and coordinated vSphere 6.0 upgrade across the enterprise. Installed and configured VMware Log Insight 4.0 and vRealize Operations Manager 6.4 clusters. Developed vRealize Automation blueprints, vRealize Orchestrator workflows, actions and scripts as needed in order automate virtual machine provisioning.

Confidential, Washington, D.C

Firewall Operations Administrator

Responsibilities:

Responsible for managing a global firewall/proxy/content filtering infrastructure as a member of the Department of State Confidential firewall operations team. Creating and modifying access rules, gathering and analyzing firewall logs. Troubleshooting access to internal/external resources by tracing data traffic throughout the global infrastructure.

Confidential, Arlington, VA

Network Engineer III

Responsibilities:

Responsible for maintaining Confidential global IT infrastructures as part of Confidential ‘s TOC (Technical Operations Center) team. Supporting a mixed Windows 2003 active directory architecture with over 100 domain controllers, 1200 member servers and multiple clustered systems including Exchange 2003 Enterprise and Blackberry Enterprise Server. Providing Tier III support to remote Confidential system administrators and IT specialists. Provisioning and hardening new application servers according Confidential security requirements.

Confidential, Reston, VA

Sr. Enterprise Systems Administrator

Responsibilities:

Managed WebProcure IT environments across the US. Including a high-availability datacenter that provides 99.95% uptime for all services to comply with established client SLAs. Maintained high-end Windows, Linux and Solaris systems that provide services to 500+ internal users and 4,200+ external client users. Designed and deployed several customized standalone turn-key WebProcure environments (15-20 nodes) at client sites across the US. Successfully virtualized and consolidated 50% of WebProcure’s non-production environments saving $60K in annual energy, maintenance and co-location hosting expenses. Installed and configured Virtual Center and over 20 ESX servers. Responsible for quarterly performance analysis and capacity planning of all production environments to ensure continuous optimal performance of client services. Responsible for identifying the need, evaluating, approving and purchasing of all hardware, software and vendor services in addition to managing the IT budget.

Confidential, Reston, VA

Enterprise Systems Administrator

Responsibilities:

Planned and migrated all Windows NT 4.0/2000 and Solaris 8 systems to Windows 2003, Solaris 10 and Suse Enterprise 10 while replacing core servers in order to meet increased client workload requirements and improve infrastructure scalability and security. Migrated WebProcure’s Windows 2000 Active Directory architecture to Windows 2003. Performed monthly network vulnerability scans and maintained all systems and network appliances current with the latest service packs, patches, firmware and IOS versions. Designed and implemented a Disaster Recovery Plan for WebProcure’s production environment that was fully tested and maintained on a yearly basis. Brought WebProcure to SAS70 compliancy in 2006 and maintained it compliant since then by establishing and enforcing data security, change management and systems administration policies and procedures. Redesigned WebProcure’s production network architecture to a fully redundant multi VLAN gigabit Cisco backbone, increasing bandwidth, reducing network congestion, improving security and providing fault tolerance at all key network components.

Confidential, Reston, VA

LAN/IT Security Administrator

Responsibilities:

Maintained the corporate Windows 2003 Active Directory architecture, Exchange 2003 front-end and back-end topology and all corporate financial related systems (Sage Platinum for Windows, ETrade Equity Edge, TM1 and file servers). Performed application version upgrades, client-server communication troubleshooting, patch installs and application user accounts administration. Monitored and maintained the corporate network infrastructure, Site-to-Site VPN tunnels and branch office LANs. Supporting 1700, 2600, 3600 Cisco routers and Sonicwall SOHO/ 200/230/3060 & Cisco PIX/ASA firewalls. Performed IOS and firmware upgrades, routing table and access-list modifications. Established, implemented and enforced corporate wide system, network and data security policies, change management and account administration procedures, maintaining all Tier business units ( Confidential, EPOS, OPAY, FMS) SOX 404 compliant for FY 2005 and 2006. Supervised and mentored the corporate NOC support team, branch office IT Administrators and handled all Tier 3+ technical issues. Technical lead responsible for successfully migrating and consolidating Tier’s corporate data center in Walnut Creek, CA and Tier’s FMS (Financial Management Services) data center in Vienna, VA to Tier’s new Corporate NOC data center in Reston, VA. Recipient of Spot Bonus awards for both projects.

Confidential, Annandale, VA

IT Specialist Technician

Responsibilities:

Evaluated client/server based instructional software systems according to IPAM (Instructional Product Assessment and Management) assessment guidelines while supporting approved instructional software systems across all Fairfax County Public Schools. Maintained instructional software/hardware inventory and provided desktop support across Confidential offices.

Confidential, Falls Church, VA

Network/Systems Consultant

Responsibilities:

Upgraded NVCH’s (Northern Virginia Community Hospital) network architecture to a Cisco FastEthernet backbone and Microsoft Windows 2000 Active Directory. Implemented dual Microsoft Remote Access Servers to provide redundant remote network access for NVCH’s staff. Migrated all NVCH workstations to Windows 2000 Professional via ghost. (NVCH - 4 months project)

Deployed and maintained a 65 node Dell/Windows 2000 Confidential testing environment for screener candidates. Configured and maintained a site-to-site VPN tunnel to NCS Pearson’s intranet utilizing a Cisco PIX. (NCS Pearson - 3 months project)

Confidential, Herndon, VA

LAN Administrator

Responsibilities:

Served as the primary point of contact for all technical issues for Confidential. Maintained Windows NT 4.0 file and print servers while providing desktop support to local and remote users. Coordinated and implemented Y2k remediation for all Confidential date-critical systems as part of Confidential ’s corporate Y2K remediation team. Recipient of “Nose to the Grindstone” award for this project. Authored “ Confidential Quick Help Desk”, a reference booklet composed of common troubleshooting techniques, remote access configuration settings, and vendor support contact information. Developed for new technical support employees.