Network Operations Manager Resume
TECHNICAL SKILLS:
Hardware: Nexus 9Ks, 7Ks and 5Ks, Cisco 4948, 2960, 3560X, 3750, 3850 and 6500 series switches. Cisco 1900, 3600, 2600, 2900 and ASR 1000 series Routers.
Cisco UCS B and C Series, Cisco Fabric Interconnect 6296 and 6248UP
NetAPP FAS 2520 DC, FAS 8020 DC
Extensive Experience with TCP/IP, vPC, VDC, HSRP,EIGRP, and BGP. IP Multicasting, WLAN, LAN, VLAN, VTP,STP, WLC, WCS, WAPs, Voice, Video, and Data.
Cisco Communication Manager, Cisco Unity Connection, and Cisco Unified CCX
Cabling: Multi Mode, Single Mode Fiber Optic and CAT 5e/6
WORK EXPERIENCE:
Confidential
Network Operations Manager
- Team Leader for a major Navy business enterprise network operations center environment.
- Provide on - site leadership for a team of 25 engineers and technicians and be responsible for all aspects of daily operation, sustainment, upgrade, internal and external customer interface, and compliance with Navy and DOD policies and guidance.
- Provides technical, operational and administrative management of assigned project or tasks.
- Supervises assigned staff, including subordinate supervisors.
- Leads technical interchange meetings with internal and external customers to resolve complex technical issues. Prepares and presents impact assessments, plans of action, and white papers.
- Utilizes background and experience to develop and maintain policies, instructions and SOPs.
- Utilizes experience in network engineering and system administration to lead troubleshooting to resolve system problems.
- Utilizes system engineering experience to leads detailed planning to include; and provides recommendations to customer on task workload prioritization.
- Attends customer meetings and serves as primary customer liaison.
- Interacts with vendors, other agencies, and customer staff.
- Responsible for development of technical deliverables and products and inputs to program management deliverables.
- Ensures compliance with DOD information assurance and cyber security directives.
- Leads certification and accreditation and inspection preparations.
- Participates in special projects as required.
Principal Network Engineer
- Network architectural planning and implementation.
- Provides network operations and engineering support
- Plans network layouts and configures systems to user environments.
- Install, support and maintain hardware and software infrastructure
- Perform network design and integration
- Provide network security and incident response management and administration
- Assist in the development of guidelines and procedures for administration and security best practices
- Maintain network documentation
- Perform regular security monitoring to identify any possible intrusions
- Analyze network topologies, traffic and capacity
- Manage projects and maintenance tasks
- Work closely with stakeholders and user community
- Support the acquisition of hardware and software as well as subcontractor services as needed
Confidential
Deployment Engineer
- Work with remote technical support teams to resolve complex technical issues and have the ability to clearly define technical symptoms leading to root cause analysis supporting remote resolution of these issues.
- Effectively communicate status of work performed and challenges to technical solution requirements, in writing, through weekly status reports and other technical documentation..
- Demonstrated technical experience relevant to IT hardware installation and follow-on operating systems installation and configuration; software application installation; monitoring and adjusting system performance; application of latest hardware/software patches, security updates, and service packs; and repairs and upgrades as necessary for installation of the IT Hardware Commodity.
- Read and understand Baseline Design Documentation, Hardware Installation Documentation, and Configuration Documentation, and to perform technical tasks as required from such documentation with minimal supervision..
- Install Cisco and NETAPP Commodities across local area network (LAN), virtual private network (VPN), and/or Wide Area Network (WAN) environments.
Confidential
Network Engineer
- Designed and deployed 2 new data centers. Implemented new nexus 7k and 5k and UCS.
- Responsible for research and development of new technologies used to optimize and maintain Confidential 's local and wide area network.
- Responsible for network design and testing new products to determine the most advantageous means of implementing and integrating the equipment with current WAN and LAN, including routers, router firewalls, switches, hubs, modems, etc.
- Responsible for installation, configuration, troubleshooting and modification of network and telecommunications hardware/software.
- Serves as team lead on wide-area network related projects which are identified by the command.
- Performs escalation testing support of network equipment, telecommunication circuits and local area servers deployed in the field and at Confidential .
- Participates in a 24-hour/7day on-call rotation for wide-area network support.
- Develops, updates, and maintains documentation and drawings, as they relate to the local and wide area network.
- Troubleshoot and resolve network and user problems in a timely manner.
- Maintain the security and integrity of all network hardware and software.
- Provides oral and written reports to all levels of the Code I management chain.
- Performs capacity planning, optimization, and analysis for new and currently installed networks.
- Ensure/implement the rigorous application of Information Security/Information Assurance policies, principles, and practices in the delivery of Systems, Applications and/or Services (Hardware & Software).
Confidential
Network Engineer
- Managed multiple medium to large scale projects related to the implementation of technology solutions at multiple campuses. Serve as technical coach and mentor the IT Site Techs and interns.
- Made recommendations for infrastructure improvements. (Using layer 3 switches and implementing a Core, distribution, and access layer hierarchy)
- Network monitoring using Solar Winds for high utilization, outages, backup configurations, syslogs and other events.
- Managed a single domain network without supervision using specialized judgment and decisive decision-making to ensure proper network operations.
- Responsible for coordinating infrastructure and software testing with the Site Technicians and documenting results.
- Manages the procurement and inventory of IT assets within a defined area of responsibility.
- Assess system constraints through consultation with non IT department users to determine and establish new user account requirements.
- Conduct site surveys to document site specifications and analyze results to determine a recommendation for placement of IT hardware assets including switches, routers, firewalls, and wireless access points.
- Installation and configuration of networking devices including routers, switches and/or other peripheral devices
- Troubleshooting complex route/switch issues in a step by step logical manner; Test multiple solution scenarios to determine appropriate resolution. Document results.
- Ensured minimum downtime during any network outages.
- Coordinated with outside agencies and ISP for timely fixes and project planning
- Oversaw interns. Guided them through standard practice implementations and assisted with any problems they encountered.
Confidential
- Responds to alarms or outage notification; analyzes and troubleshoots problems for quick resolution in conjunction with Network Operations Center and/or local SOC
- Configuration and maintenance of networking devices including routers, switches or other devices
- Verifies, validates, and authenticates the operational performance of MTC systems equipment for compliance to design specifications and quality of service targets by utilizing appropriate test equipment and craft analysis management platforms.
- Configures, provisions, checks, maintains, and adjusts a wide variety of Hardened/MTC equipment to provide voice, video, and data communications services, advance services, alternate access through transmission, transport, and distribution.
