SUMMARY:

• Over 13years of Professional experience in IT Industry in all phases of SDLC including Analysis, Development and testing of Client/Server and Web based Applications.
• Having Comprehensive Software Testing experience on various applications that includes Healthcare, Banking, CRM(PeopleSoft, Vantive, Pega PRPC), Financial, CallCenter and Case Management Systems.
• Seeking a Challenging carrier in the field of software testing with a Goal towards learning new technologies and new techniques.
• Created Various Software Testing Documents like Test Strategy, Test Plan and Test Cases & Test Scripts.
• Expertise in Manual and Automation testing using various functional automation testing tools such as Selenium, QTPand Winrunner.
• Worked on different Software Development methodologies like Water Fall, Agile& Scrum.
• Proficientexperience onFunctional, Integration, GUI, Interface, API, Compatibility&Regression Testing.
• Excellent Testing Experience with SOA Architecture and Web Services
• Experience in defect management tools like HP Quality Center, Vantive.
• Ability to work independently and in a team environment
• Has strong ability to build productive relationships with Peers, Management, and clients.
• Excellent knowledge on databases like Oracle, DB2, MS SQL Server, MS - Access
• Extensive Experience in Working with OnSite, OffShore teams and third party Vendors.
• Identifies necessary test environment requirements to support test phase and coordinate with System Admins.
• Worked on Preparing the Testing Estimates, Resource planning and assisted in new hiring.
• Experienced in working on multiple projects simultaneously.
• Experienced in ETL / DW testing.
• Excellent Experience in Testing and using Open Systems.
• Experienced in generating the status reports and shared the testing results with the Project and QA management.
• Well versed with Problem solving and technical skills.
• Experienced on Data Driven, Keyword driven and Hybrid Automation frame works.

TECHNICAL SKILLS:

Languages: C,HTML, XML, Visual Basic, VB Script, Java Script, TSL, 4 Test, SQL &PL/SQL.

Testing Tools: QTP, Win Runner, Selenium, Load Runner, Test Director, HP

Mercury: Quality Center&Silk Test

SOA Testing Tools: SoapUI, ITKO LISA, XML Marker

GUI Tools: Coolgen 7.6, Java, Visual Basic 6.0, Crystal Reports, Developer 2000, PegaPRPC 5.4, 6.1 SP2& Power Builder.

Databases: Oracle 8.0/7.X, Sybase, DB2, SQL-Server, Progress and MS Access.

Administrative Skills: Oracle (Database Administration)

DW / ETL Tools: Power Center (Informatica)

Operating Systems: MS-DOS, UNIX, SOLARIS, MainFrames / MVS, Windows NT & Windows XP.

CMR Tools: PeopleSoft, Vantive&Pega PRPC.

Documentation Tools: Microsoft Project, MS Word, Excel& Power Point.

Other Tools:: Start Team, Caliber &Share point

PROFESSIONAL EXPERIENCE:

Confidential, CA

Test Lead

Responsibilities:

• Worked as a Test Lead on the Interfacing systems.
• Involved In Test Planning and Test Preparation activities.
• Provided the testing estimates for each LOB and Each region.
• Analyzed and understood the Complete architecture of the project and trained the team members in understanding the same.
• Prepared the Test Strategy and Test Plan Documents.
• Performed RBT Analysis on the requirements.
• Analyze business and system requirements, Identified the pre-requisites for testing.
• Performed Interviews and hired the resources both at On-Site and Off-Shore.
• Performed Feasibility analysis to identify what can and cannot be tested from off-shore.
• Provide SME support to onsite and Off shore teams in getting them up to speed on the Application under test.

Test Lead

Responsibilities:

• Worked as a Test Lead on the Interfacing systems
• Extensively worked on the Data Migration of the Vantive Replacement project with the New Pega project in order to get the existing data into the new system.
• Created Testing Estimates for the Projects
• Conducted Defect Triage Meetings to Resolve the Open Defects
• Provide SME support to onsite and Off shore teams in desktop areas like Composite, Customer desktop flows and interfaces related to Foundation Systems, Claims, Health Trans etc
• Analyze business and system requirements, Identify the pre requisites for testing
• Involved in meetings with Business and Development at all phases of testing.
• Coordinate with different interface teams for test data requirement and execution for interface testing.
• Analyze design documents, provide estimates, create test plan and test cases
• Execute test cases involving UI validation along with data validation from Real time (web) and Batch interfaces from external applications.
• Provide test data to UAT and Development for special scenarios in FS.
• Used Quality Center for reporting defects or clarifies.
• Provided Input to the Leads for decision making
• Conducted and hired resources both on Site and off-Shore
• Lead a Team of up to 10 Individuals
• Timely verification of defect fixes and take necessary action
• Executed Automation scripts and updated them as required with the changes in application
• Provided Production and Post production support.
• Has working experience in IVR and CTI.

Environment: Oracle 10g, SQL Developer, HP Quality Center, QTP, Pega PRPC, Web Services, Java, MS Project, SOAPUI, XML Marker, ITKO LISA, Star Team, Caliber, WS FTP, Nice, WFM/Aspect, knowledge, Opstel, Crystal, Merced &Microstrategy reports. Business Objects, IVR, CTI, Routing, Screen-Pop, Share Point, CSS, HTML, Selenium IDE, RC / Selenium Server, Client / Web Driver, Eclipse, Junit, Fire-bug, Ant & TestNG.

Confidential, Los Angeles, CA

Senior Programmer Analyst / Senior Tester

• Worked on Foundation Systems Membership System changes
• Worked On requirements for the MMA project changes
• Worked on interfaces and help the interfacing teams to make their changes based on foundation system changes
• Worked on DHMO / HDHP requirements for the Diamond membership system and other interfacing systems with Foundation Systems

Confidential, Los Angeles, CA

Senior Programmer Analysts / Senior Tester

• Worked on Foundation Systems Membership System changes
• Worked On requirements for the Diamond system.
• Worked on interfaces and helped the interfacing teams to make their changes based on foundation system changes
• Worked on DHMO / HDHP requirements for the Diamond membership system and other interfacing systems with Foundation Systems
• Worked on 3270 interface the data that is being used in-directly by the call center users.
• Worked on HL7 Message Queues with A-28 add Message, A-31 Update messages.

Confidential, Los Angeles, CA

Senior Programmer Analyst / Senior Tester

Foundation Systems:

• Developed User Defined Functions using Win Runner
• Developed Test Plan, Test Cases using Test Director
• Tested the Foundations Systems Application Specific to Incidents for the Contracts, Billable Rates & Membership Business areas
• Executed End To End Testing of Foundation Systems Application with other interfacing applications like Contract Printing, ARK, SPAS & HERA
• Involved in the Regression Testing of the Entire Application
• Developed the Automated Test Scripts for the Foundation Systems Application Using Win Runner
• Supported the Team during the Process of Test Automation
• Customized and Maintained Test Director
• Resolved The User Issues With Test Director
• Successfully migrated the Test Director Database From MS Access To Oracle
• Involved with Oracle Database Backup and Recovery in case of data loss
• Reported Defects Using the Vantive Defect Tracking System
• Lead a Team of eight with in the process of Test Automation.

Environment: Win Runner, Test Director, Coolgen, Power Builder, Java, IBM DB2, Oracle, Mainframes, 3270, Adobe, MQ & HL7

Confidential, Santa Clara, CA

QA Engineer

• Worked on CRM Applications
• Vantive 8.5.3 - Scripts Developed for Smoke Test
• Telco (Vantive 8.2.1 and Higher) - Scripts developed for Smoke and Regression Tests
• Core QA (Vantive 8.5.3 and Higher) - Scripts developed for Regression Testing related to Client/Server
• The main responsibilities include Automating test cases developed by QA manual testing teams

Environment: Oracle, Vantive, Java, Win runner& Test Director.

Confidential

QA Tester

Responsibilities:

• Analyzed system requirements and developed detailed Test Plan for system Testing in Test Director.
• Conducted Functionality, Security, Performance and Regression testing during the various phases of the development using Win Runner.
• Responsible for weekly status updates showing the progress of the Automation testing effort and open issues to be resolved.
• Investigated Software bugs, Categorized based on Severity and interacted with developers to resolve technical issues.

Environment: Oracle, Java, Winrunner& Test Director.