Business Process Analyst Resume New York, NY - Hire IT People

SUMMARY:

More than 10 years of experience in system analysis with extensive use of EDI in implementation.

PROFESSIONAL EXPERIENCE:

Confidential, New York, NY

Business Process Analyst

Monitor and test EDI for new clients in the shipping/logistics/warehouse system. (Mypodium)
Assist in the implementation process of new customers.
Review layout and transmit 810 - Invoice, 856-Advance Ship Notices, and 315-Shipstatus, along with other EDI documents.
Evaluate users’ system needs regarding in-house system.
Implement and test proprietary client systems for Disney and other customers.
Troubleshoot problems with Logistics system Mypilot and Mypodium for over 20 clients.
Provide support for internal and external users’ customer tracking goods.

Confidential, New York, NY

EDI Coordinator

Managed the processing and conversion of all EDI Vendor accounts into in-house accounting system.
Continually received and processed all inbound documents, using TrustedLinks.
Utilized the Vendor Compliance system to analyze the quality, accuracy and integrity of the data interchange.
Facilitated routing to retailers such as Target, Mervyn’s and Sears and provide shipping instruction to warehouses nationwide.
Generated and submitted Invoices (810), Advance Ship Notices (856), and Routing Requests (753) to appropriate trading partners.
Communicated with the Systems division on an ongoing basis to ensure successful operations of all EDI applications.
Generated regular forecast models by tracking usage from national high volume retailers such as Target, Mervyn’s and Sears, using MS Access and Excel.
Provided support in procuring complete and accurate vendor styles, National Retail Federation codes in QRS/INOVIS.

Confidential, Long Island City, NY

EDI Supervisor

Managed and oversaw the EDI for all vendor accounts including Invoices (810), Advance Ship Notices (856), and Routing Requests (753) and other documents.
Retrieved data from the Navision Financial accounting system to research and analyze charge-backs and perform other data analysis using MS Excel.
Implemented changes to reduce chargebacks and also saving the company over $25,000 in chargebacks.
Collaborated with Management Team to perform systems analysis, map system processes and make recommendation for systems improvements during the organization’s process reengineering initiative.
Assisted in the testing, implementation and troubleshooting of Navision Financial 3.6, a new database accounting systems.
Acted as liaison between end-users and development team to ensure successful implementation and optimal performance of new system.
Collaborated with Customer contacts, such as Target, Gottshalks, Federated and Nordstrom to ensure accuracy of data input, requirements, and transmission of data for all vendors associated with the EDI program.
Produced documentation that enabled accounting department to dispute chargebacks and saving the company money.

Confidential, Hawthorne, NY

Information Technology Supervisor

Managed and oversaw invoicing staff and all data processing and provide technical support to over 100 employees.
Charged with the installation and troubleshooting of PC hardware and software issues.
Maintained regularly scheduled backup on Window 2000 server and assist in other system development initiatives.
Provided support in procuring complete and accurate vendor styles, National Retail Federation codes.
Managed and oversaw the EDI process for all vendor accounts including Invoices (810), Advance Ship Notices (856), and), Catalog (832), Purchase Orders (850), etc.
Trained new employees on the Navision Financial system.
Collaborated with national department store chains on the reconciliation of charge-backs.

Confidential, NY

Staff Coordinator/Office Manager

Liaison between 50 adjuncts, 27 full time staff member and 100 students.
Created queries and generated reports on student records stored on ISIS systems, using SQL, MS Access and Excel.
Liaised between publishers and university to create and maintain database for the management of publisher/university relations.
Developed system wide forms for use in the ordering and processing of coursework materials.

TECHNICAL SKILLS

Operating Systems: Windows Me, 2000, XP and 7

Programming Languages: SQL, HTML, familiar with XML

PC Software: Ms Office Suite (Access, Excel, Word, PowerPoint), ACCPAC and Paradox, Navision Financials, FileMaker Pro, INOVIS