OBJECTIVE:

• To obtain a position as Network Engineer/IT Support Specialist in the Tampa Bay vicinity

TECHNICAL SKILLS:

Experienced in: LAN/WAN Configuration, Routing and Switching, Cisco Nexus, Cisco ASA, Cisco SourceFire, Cisco PRIME, Cisco Meraki, Cisco ACS, Cisco CSP Collector, Cisco SNTC, Aruba Wireless Networks, CheckPoint Firewall, F5 Load Balancer, A10 Load Balancer, SolarWinds, TippingPoint IDS/IPS, Ekahau, AirMarget

Other proficiencies and tools: Cisco UCS, Cisco Call Manager, Unity Connection, Wireshark, Risk Sense, MicroStrategy, SQL, MS Visio, MS Office Suite

PROFESSIONAL EXPERIENCE:

Network Engineer

Confidential, Tampa, FL

• Used Ekahau to conduct wireless survey of the 4 building Tampa office campus. Reported produced analytics and implemented several improvement recommendations.
• Research and discovered solution which alleviated chronic guest wireless issues.
• Configured and deployed a total of 9 multi - interface Windows10 servers across the 4 Tampa offices and coordinated shipment and install to 5 other remote offices. The jumpbox were for purposed for network testing and remote visibility.
• Configured policy based routing using DSCP value as criteria to manage traffic between a WAN circuit and VPN due to isolate softphone traffic from network shared drive traffic.
• Configured network access and What’sUpGold monitoring on 8 Universal Power Supplies across the Tampa campus.
• Configured and deployed 6 access-point, 2 firewall (MX84), 2 switch(MS24) to standup a remote office in Sydney Australia.
• Provided network support for all network related asset including Nexus 9K, Nexus 5K, Cisco catalayst access switches, CheckPoint firewalls, Cisco WLC/WLAN, WhatsUpGold monitoring, Cisco Meraki, among other technologies.
• Involved in on-call rotation and responded to all network related issues.

Network Engineer

Confidential, Miami Gardens, FL

• Audit Network Enterprise for PCI DSS compliance. This included creating and enforcing required policies.
• Configured a pair of refurbished Cisco 3750 switches to replaced failed hardware
• Facilitate the recovery of a failed supervisor module on a Cisco Catalyst 4500 switch
• Responded to all network incidents as required

Senior Network Engineer

Confidential, Doral, FL

• Travelled to cruise ship dry dock in Hamburg, Germany to facilitate re-vamping of Carnival’s Regal Princess cruise ship network infrastructure
• Travelled to Freeport Bahamas to facilitate wireless site survey of Carnival’s private-island Princess Cay
• Assisted with the turn up of 2 shipboard data centers which each comprised of 1 Nexus 7010, 2 Nexus 5624’s and 6 Nexus 2248’s
• Each data center integrated 2 high-speed VSAT’s via a pair of Cisco 3800 series router in-line with Cisco ASA 5585 multiple context firewall
• Assisted with the turn up of approximately 80 IDF’s consisting of a stack of 4 to 8 Cisco Catalyst 3850 switches, approximately 500 technical lockers consisting of 1 Cisco Catalyst 3650 switch, approximately 1800 Cisco 800 Series routers and approximately 3400 wireless end-points
• Created a post-implementation document based on lessons learned and issue mitigation during the Regal Princess turn up
• Produced a detailed wireless specification document to blanket Princess Cay with wifi capability
• Recommended AirMagnet as wireless survey tool
• Recommended KeePass as a standardized notes, documentation and password tool

Enterprise Network Engineer

Confidential, Highlands Ranch, CO

• Required to pass Federal Bureau Investigation (FBI) screening twice; once for 5C Security Clearance and then for 6C Security Clearance one year later
• Responsible for keeping all Data and Voice Infrastructure in compliance with National Institute of Technology (NIST), Federal Student Aid (FSA) and PCI security standards
• Involved in 24/7 on-call rotation to support all network related infrastructure at 2 data-centers, 11 remote offices and 5 call-centers housing over 2000 call-center agents
• Managed a queue of level 2 and 3 support tickets
• Utilized SolarWinds, NetMRI, Scrutinizer and Cisco PRIME for network device monitoring, troubleshooting and management
• Responsible for communicating and coordinating all network changes to weekly Change Advisory and Architecture Review Boards
• Configured and troubleshoot various Nexus features such as: OTV, VDC’s and VRF’s
• Responsible for managing VDI’s and Port-channels to Nexus 5K’s and to various UCS domains
• Integrated Cisco Nexus 2248 FEX’s
• Responsible to managing Cisco end-point such as: Nexus 7K, 5K and 2K, 4K distribution switches, 3650 access switches, 5508 wireless controllers, Cisco ASA 5515, 5525, and 5585 firewalls, Cisco ACS, Cisco PRIME, Cisco SourceFire, Cisco 3800, 2900, 1800 series routers
• Partner with ISP to turn up, upgrade, diversify and troubleshoot Internet/MPLS circuits
• Led a project to audit, document and consolidated Confidential . Voice circuit and feature inventory. Worked closely with the Voice Infrastructure and 3rd party vendors to right size the Voice inventory, as a result saved Confidential . over $100K per year
• Led the effort to manage all Network Infrastructure contract inventory via Cisco CSP and Cisco SmartNet Portal (SNTC) to ensure all chassis and modules maintain appropriate support level

Network Engineer 2

Confidential, Englewood, CO

• Responsible for the support of all network infrastructure at the onsite data center
• Responsible for support of all network related infrastructure at: 1 onsite datacenter, 2 corporate offices and approximately 500 stores
• Responsible for managing network infrastructure end-points such as: Nexus 5K and 2K, Cisco 6K, 4K and 2960 switches, Cisco 1800, 1900, 2900 and 3800 series routers, CheckPoint firewalls, Aruba Wireless Controllers, Big-IP F5 load balancers
• Managed access control list on 3800 series border routers
• Implemented a new database DMZ by configuring designated port on CheckPoint Firewall as default gateway for relevant database traffic. This required close planning in coordination with database, server and change management teams
• Implemented an in-store captive portal and customer open wifi solution
• 24/7 on-call rotation, ticket queue responsibilities and new/remodel store builds continued

Network Engineer 1

Confidential, Englewood, CO

• Technical lead for all Sports Authority new/remodel store LAN builds which included a switch stack of 2 to 4 Cisco 2960 Catalyst switches, 1 Cisco 2941 series VoIP router, 1 Cisco 1900 series WAN router, 15 to 40 Cisco IP-phones and 3 to 8 Aruba access-points
• Configured Call Handlers and Auto-attendant setup for all new and remodeled stores
• Provided training and a detailed check-list for configuring and implementing new store LAN builds for the benefit of other network team associates
• Assisted with install of Aruba 7200 WLAN Controllers
• 24/7 on-call rotation and ticket queue responsibilities continued

Network Technician

Confidential, Englewood, CO

• 24/7 on-call rotation and ticket queue responsibilities
• Delivered cable run as required at onsite data center
• Supported BlackBerry Enterprise Server and all executive mobile devices including: BlackBerry, iPhone, iPad, Broadband cards
• Managed finances for corporate mobile device accounts
• Responsible for setting up new hire network access and facilitating office moves
• Assisted with a project to audit and diversify electrical circuits in onsite data center
• Assisted in a project to convert corporate campus from Nortel BCM telephony system to Cisco VoIP

Business Intelligence Systems Analyst - DataWarehouse Application Tester

Confidential, Englewood, CO

• Authored detailed Test Plans, Test Scripts, Traceability Matrices and other QA artefacts to support Data Warehouse Projects
• QA Lead for a project which entailed forklifting over 2 Terabytes of data from an Oracle to a Teradata Data Warehouse Appliance
• QA Lead for a project which entailed re-writing the Data Warehouse ETL Process from Oracle Data Integrator (ODI) Scenarios to Informatica Workflow Sessions