PROFESSIONAL EXPERIENCE:

Software Services Engineer

Confidential, Plano, TX

Responsibilities:

• Senior Network Design and Implementation of Confidential & Confidential AnswerTones (second generation) platform
• Initial Network Design of Confidential & Confidential Wireless Confidential (Next Generation Gateway) service

Confidential

Sole proprietor

Responsibilities:

• F5 Load Balancer LTM/GTM configuring, Cisco IPT VoIP Integration, Cisco ASA installs, general IT mgmt.
• Telecom management, network design and implementation (BGP,VPN,etc).

Director of IT

Confidential, Dallas, TX

Responsibilities:

• Site Surveyed Wireless short - haul locations for last mile RF circuits
• Designed Core and Border IP infrastructure
• Ascertained ASN and IP allocations from ARIN and migrated all customers
• Worked directly with upstream providers to setup BGP for more economical routing
• Redesigned/converted all static networks to dynamically routed
• Worked directly with customers to assess needs, design solutions and implement those solutions.

Datacom Engineer

Confidential, Plano, TX

Responsibilities:

• Designed and implemented two instances of MVNO (Mobile Virtual Network Operator) which gives small companies the chance to have their own rebadged Cell phone company (Vodafone in Amsterdam, Ztar in singapore)
• Confidential & Confidential Mobility Charging System 3.0 - installed the best of breed charging system for its largest US customer.
• Implemented fully protected switching (Layer 2) and routing (Layer 3) networks with F5 LTM/GTM, Cisco ASA, Extreme x450, Juniper M20, NS5400 and ISG firewalls.
• Performed daily updates to entire core infrastructure containing Juniper ISG2000 HA firewalls, Netscreen 5400 HA firewalls, Extreme 3808 switches, Juniper M20 and J6350 routers.
• Implemented and supported MIEP WAP Proxy using F5 LTM.
• Supported and upgraded Netscout network monitoring, tcpdump, snort, Ethereal, Wireshark.

Internal Communications Manager

Confidential, Dallas, TX

Responsibilities:

• Designed applications surrounding the telephony systems for enterprise class features utilizing PHP, Perl, and MySQL with Digium/Dell/Asterisk hardware.
• Created fully redundant HA (High Availability) cluster of Telephony servers to remove all single points of failure.
• Migrated 6 legacy PBX systems from 5 locations into a global VoIP system. Utilized pass through call stripping so extensions could be migrated one Confidential a time.
• Designed/installed/managed extension based fax reception system (every extension can receive fax via email/PDF).
• Designed/installed/managed dynamic conference bridge system (every employee can reserve private conference bridge with only a moments notice).
• Designed/installed/managed escalation callout system where employees can utilize single contact number to reach a rotating on-call person.
• Designed/installed/managed web based management system to monitor, manage and update all telephony systems simultaneously with realtime updates.
• Designed/installed/manage Cisco, Polycom, Linksys, Sipura automated provisioning system for instant and easy configuration of new or reassigned VoIP telephones.
• Migrated and managed 300+ users from three mobile phone carriers to one common carrier keeping all numbers, sharing minutes, fully insured equipment and saving approximately $3500 per month in equipment and services.

Director of Technology

Confidential

Responsibilities:

• Created new department dedicated to researching and implementing new hardware for a continual technology refresh. My goal was to keep the product offering current and economical without compromising the speed and quality of the provisioning cycle. (IBM, Penguin, Rackable, Dell)
• Managed all vendor relationships, worked with vendor engineering teams to address any incompatibilities.
• Designed and managed analog and IP video surveillance recording systems covering 3 datacenters and 100k sq. ft.
• Managed HVAC (cooling density, airflow control) and (AC&DC) Electrical switching and distribution systems for 34k sq. ft. datacenter containing 3 HA pairs of Powerware UPS, 2.5 MW of generator and 2500KVA utility.
• Continued to support sales teams on customer calls/visits for engineering support, facility tours and design sessions.

Director of Provisioning

Confidential

Responsibilities:

• ThePlanet acquired the Dallas Confidential datacenter and I was chosen as the single engineer to stay onboard.
• Built the provisioning department from the ground up into a team of 45 provisioning Confidential its peak 2000 dedicated Internet servers with OS’s and additional software. Designed and implemented first several versions of our automated provisioning system utilizing real-time inventory check in, OS installation, add-on software installation and monitoring. Designed PXE & Linux based net-boot system for real-time inventory check-in, testing and order fulfillment. Worked directly with dev team to create online portal for customer and employee management of servers. (IPMI, DRAC, iLO, DHCP, Nagios, console redirect)
• Designed and managed VoIP and Legacy telephony systems supporting 1000+ employees with HA (high availability) between two major cities. Managed local, LD and cell phone plans & policies.
• Designed applications surrounding the telephony systems for enterprise class feature utilizing PHP, Perl, and MySQL with Digium/Dell/Asterisk hardware.

Senior Network Engineer

Confidential, Pittsburgh, PA

Responsibilities:

• Selected to setup and manage Confidential ’s flagship datacenter (34k sq. ft. raised floor) in Dallas
• Setup and supported the Pittsburgh datacenter from initial construction
• Maintained 100% uptime using multiple Cisco 7206VXR, 6509 Catalysts, and Juniper M20 with multiple geographically diverse OC3, OC12 and Gig-E circuits using multiple ISPs over multiple fiber carrier and paths
• Created and maintained troubleshooting procedures for circuits and common problems
• Provided pre- and post-sales support including designing customers’ networks
• Obtained Cisco CCNA and Checkpoint CCSA certification
• Installed/configured/supported Nokia/Checkpoint Firewall-1 systems and Alteon load balancing
• Test/Released & Maintained telco circuits from POTS/BRI/PRI/DS1/DS3 to OC48 circuits

Network Engineer

Confidential, Morgantown, Va

Responsibilities:

• Upgraded analog (POTS based) ISP sites with digital Radius based
• Redesigning telecommunications network to provide backups.
• Replacing all PC/Unix servers related to ISP operations.
• Installed and operated Sniffer software for network diagnostics.
• Integrated new billing system to NT SQL/Unix-Radius Web based package using Rodopi.
• Designed/Built/Maintained all ISP circuits including POTS, ISDN BRI & PRI, T1,

Network Administrator

Confidential, Morgantown, Va

Responsibilities:

• Maintained ISP related servers (Unix/NT/Novell) and telecommunication circuits to home office and each of its 30 remote locations using T1, T1 Frame Relay, ISDN PRI, and BRI circuits.
• Configured and maintained RIP2/OSPF/EIGRP/BGP routed Cisco, Ascend and Xyplex equipment.
• Designed/Built/Maintained all ISP circuits including POTS, ISDN BRI & PRI, T1, Frame Relay, DS3 and multiple T1 load shared backbone circuits.
• Successfully maintained network operations throughout Chapter 11 Bankruptcy.