COMPUTER SKILLS:

Computer Languages: Oracle 8, SQL/Plus, Programming C, C++, Visual - Basic 4.0, and HTML

Operating Systems: Windows 2008, and Windows 2012 R2, SBS 2008. Exchange 2007, and 2010 Servers. Windows 7, 8, 10, MSDOS, UNIX Korn Shell. SQL servers 2008/2012/2014.

Hardware: Dell Servers. HP Servers, and IBM Servers. All Desktops and Laptops. EMC Storages as Isilon, VNX. Dell Equal Logic, Exagrids.

Software: Microsoft Office 2007, 2010, and 2013; MS-Word, Excel, Access, PowerPoint, and PC-Anywhere. LogMeIn, TeamViewer, Visio 2007, and 2010. Software deployment as Team Design, Auto Cab 2012, CAP2020. ACE…..ETC……..

TECHNICAL SKILLS:

• Windows 2008 R2, and 2012 R2 servers 64bits, Windows 7, 8, 10
• SBS 2008, Exchange Servers
• Develop Database using SQL Plus to list Employee Records for project
• Wrote programs in C, C++ to determine employees' salaries for project
• Wrote programs in Unix Shell to create menu for add, delete, modify, save, exit for Telephone’s list of customer
• Design a Visual Basic application to enter customer’s data for project
• Wrote program in HTML including links for project
• Developed various utilities including benchmark utilities UNIX Korn Shell, SQL/Plus script, and programming C

WORK EXPERIENCE:

Confidential, Arlington, VA

Systems Engineer

Responsibilities:

• Manage and maintain Windows Servers 2008/2012/2016 , DC servers
• Administer Active Directory, DNS, DHCP, GPO, IIS, TCP/IP, SMTP, Exchange 2010 server, and Lync server
• Install, configure, and manage VMWare ESXi 6.0, and 6.5, vCenter 6.5. Create Virtual machines, Templates, and clones. Configure and Manage Virtual Networks, Virtual Storages, Resource management and monitoring. vSphere HA, vSphere Fault Tolerance, vSphere Protecting Data, vMotion, and VDI.
• Configure and manage ILO HPE Blade Systems.
• Configure and manage NetBackup 7.6. Created the policies to backup daily, weekly and monthly. Onsite and Offsite backup. Shadow copies. HP Data Protection Backup.
• HP 3Par storage: create LUNs, and assign to VMWare Datastores.
• Manage SCCM: create software packages, deploy and windows patches for all servers and workstation
• Install, configure and manage HP service manager, HP Site Scope, UCMDB, HP Network Node Manager
• Configure and manage Load Balancer F5.
• Install and configure Anti - Virus SEP, McAfee, and Trend Micro
• Install and configure ADFS, KMS servers, HP Jet Admin,
• EPIC - Epic Client System Administration (ECSA): Build, configure and manage the new servers for Epic. Hyperspace, Hyperspace Web, Web Blob, Epic Print Service, BCA PC, BCA Web, Epic Care Link, Care Everywhere, Interconnect, My Chart, Reverse Proxy and Load Balancer.
• Install configure, and manage System Pulse server: System Pulse uses to monitor all the Epic servers.
• Manage File servers, create network drives and grant users permissions
• Install and configure the Fail Over Clusters for SQL servers
• Install and setup Print Servers, scripts, power shell,

Confidential, Washington, DC

Systems Engineer

Responsibilities:

• Manage and maintain Windows Servers 2008/2012 Active Directory, DNS, DHCP and WINS
• Install, configure and manage Dualshield Confidential Server and Microsoft Network Policy Server for two factor authentication.
• Design, implement and manage multiple SAN fabrics EMC VNX and iSilon.
• Create and manage GPOs for computers and users configuration for compliant with security requirement.
• Install and setup NetBackup 7.5 for onsite and offsite to backup and restore all the network data and user’s data, also Shadow copy.
• Expert knowledge in Active Directory, GPO, DNS, IIS, TCP/IP, SMTP, HTTP.
• Install, configure and maintain VMWare ESXi 5.5 and 6.0, and Hyper-V Manager.
• Utilize vCenter Server 6.0 to install, manage and maintain Virtual Machines running Windows and Linux.
• Manage and maintain Dell Blade PE M600, and M1000E.
• Maintain Dell Equal Logic 6510, 6110, and Dell FS7500 NAS, iSCSI SAN.
• Monitor Nexsan Satabeast, B60E, and Exagrid.
• Install, configure and manage SolarWinds, and WhatsUpGold to monitor servers and all network devices.
• Install, configure and manage Anti-Virus McAfee for servers and workstations.
• Utilize WSU and Dell’s Kac1000 to deploy Windows security updates and application software to servers and workstations.
• Install and configure Microsoft Cluster for high available application such as print, DHCP and SQL.
• Write script to automated tasks such as change user’s home permission and workstation local administrator password.
• Installed and configure Red Hat Enterprise Linux 7.3, CentOS Linux 6.1.
• Install and setup Bomgar applicant for help desk support tool.
• Install and configure Active Directory Federation Services (ADFS), MSVPN, and SFTP server using Serv-U Gateway.
• Provide technical support to customers, helpdesk and Kace tickets.
• Write Documentation for all networks and trouble shooting.

Confidential, Alexandria, Virginia

Senior Technical Engineer

Responsibilities:

• Provided support for LAN and WAN for small business clients in DC, Maryland, and Virginia.
• Installed, configured and maintained company network and systems.
• Analyzed and resolved the issues associated with server hardware, and software.
• Installed and migrated Windows 2003 server to 2008 Enterprise server, Small Business Server 2008/2011.
• Configured Exchange 2003, 2007, and 2010 servers.
• Installed and configured Cisco Routers, Switches, Firewall, SonicWall, and WatchGuard for all models to control all incoming and outgoing ports.
• Working knowledge of Active Directory, and Group Policy. Troubleshoot TCP/IP, DNS, WINS, DHCP, and IIS.
• Configured Microsoft VPN and Terminal Servers.
• Installed and configured Blackberry Enterprise Server 4.1, and 5.0.
• Created and managed the Blackberry user accounts, activate all blackberry devices.
• Install and deploy McAfee Virus Scan Enterprise 8.7i, ePO 4.0, and 4.5, GroupShield V.7.0. Symantec EndPoint V.12.1. Trend Micro Worry-Free V.7.0.
• Installed and configured daily backup for Backup Exec V.12.5 to local drives, devices, and Remote Data Backup.
• Working knowledge of Acronis, and Paragon Software that copy images of any windows servers, partitions, and backup.
• Installed and configured WSUS for patching Windows servers and workstations.
• Wrote user login script for mapping network shares.
• Setup Print, File and Web servers.
• Utilized Visio to diagram network system.
• Wrote documentation for system deployment and Standard Operation Procedure (SOP).

Confidential, Alexandria, Virginia

Network Engineer

Responsibilities:

• Provided Dell, HP and IMB server support six different clients in Confidential
• Installed, migrated and managed Windows Server 2003/2008, Small Business 2008 Server, and Exchange Server 2007. IIS, TCP/IP, DNS, DHCP, Web servers .
• Responsible to engage with vendors such as Dell and HP to purchase, Software, and hardware.
• Designed, and maintained LAN/WAN.
• Installed and set up Cisco router, Switches, Wireless, and any brand of routers, install, troubleshoot, and replace Cisco VoIP devices.
• Maintained and supported Blackberry Enterprise Server 5.0.
• Installed and configured AntiVirus McAfee for servers, workstations as GroupShield, and ePO.
• Installed and managed DNS, Active Directory, DHCP and GPO.
• Installed and set up print servers, Scanner to server and emails. Support file servers, email and web servers, backup systems using Symantec Backup Exec, firewalls, anti-virus systems and shared internet access, Citrix.
• Install WSUS, SQL 2005, 2008, VMware administration .
• Installed, configured and managed SolarWinds to monitory servers and network devices.
• Maintains network security and ensures compliance with security policies and procedures.
• E valuated hardware, software and peripheral, output, and related equipment.
• Analyzed system failures, replace or coordinate the replacement of failed equipment.
• Documented and diagram network devices and servers.

Confidential, Bethesda, Maryland

Network Administrator

Responsibilities:

• Responsible to monitor and maintenance 18 servers, Deploying, configuring, maintaining and monitoring network equipment to ensure network, upgrade and troubleshooting of Microsoft Windows 2003, Enterprise Servers 2008, Microsoft Exchange 2007, VMWare ESX 4.x, and Windows XP, Vista, 7, MAC. Upgrade new servers as VMWare ESX 4.0, windows 2008 servers, Exchange 2007, Blackberry Enterprise Server 5.0, Cisco router ASA 5520 Firewall/VPN, and NAS, SQL Server 2000, 2005, and 2008.
• Administration of Active Directory, GPO. Created user accounts, group emails, global address list for the Agencies in different countries. Give users permission to files, folders, network drives, and printers. Create emails in Public Folders. Install, and update McAfee 8.7i latest version. Setup Group Shield for Exchange Server, also install ePO to assign server download the latest McAfee DAT file to each workstation running on Agent configure Access Protection Rules. Monitor and configure the WatchGuard Firewall, control the web blocker, create and control, blocked, unblocked inbound and outbound ports.
• Responsible Blackberry Enterprise Server ver. 4.1, and Version 5.0, Create and setup new user account, activated blackberry email for all devices.
• Install WSUS 3.0 and configured database to force servers and workstation for windows critical security updates. Interface with vendors for procurement and maintenance of all IT infrastructures. Manage, and troubleshoot networks, intranet & internet connectivity throughout the organization. Strong and understand with Network Protocols as TCP/IP, FTP, NFS, DNS, and DHCP, Domain Controller, Switches, Routers, Firewalls, VPN. IIS, and Web server
• Setup the WatchGuard Firewall X1000 VPN, create the VPN account for Clients, provide the instruction to install and setup from home. Setup Terminal Server, and give remote users permission to login from home. Take care of iSCSI SAN, Netbackup, and two backup servers using Symantec Backup Exec ver.12.5. Installed, update and configuration, Set up daily, weekly, and monthly backup. Responsible to VoIP: create user accounts, setup new hard phone and soft phone and assign new numbers using web administration tools
• Installed, and configured all network printers to print server, and set permission levels for users. Write scripts for staff login, network map drives, and printers.
• Responsible to install and configure Zenoss (network monitor server) Zenoss is a Linux server to monitor all Servers, Routers, switches, and also manage other network monitor software as Alchemy Eye 9. Installed and configured Red Hat.
• Do all network documents for IS department.

Confidential, Springfield, Virginia

Network Administrator

Responsibilities:

• Responsible to order Dell Servers, Hardware, and Software
• Installed and configured windows server 2003 for small businesses, and Administration of Active Directory.
• Created domain users, share, and permission files, folders, and network security.
• Supported end users, update, install, and troubleshoot hardware, software problems for users’ desktop, and laptop, configure and install network printers, and scanners.
• Troubleshoot network and server problem.
• Installed and setup Veritas backup Exc., maintain tape backup schedules, routers, switches, hubs.
• Set up, and update Symantec Antivirus Server/Clients.
• Installed and setup exchange server 200 and Outlook 2003
• Created and setup POP3 email accounts, VPN, MySQL server/clients, and Sharepoint. Deploying, configuring, maintain and monitoring network equipment to ensure network.
• Built, configured, debug and supported PeopleSoft applications in a multi-instance hosting environment.
• Performed complete installation of PeopleSoft 8.x and 9/x at all tires.
• Documented procedures and network architecture.

Confidential, Washington, DC

Network Administrator

Responsibilities:

• Monitoring and maintenance of Windows 2000, 2003 Server and XP/Pro based computer system, and Administration of Active Directory.
• Strong knowledge of Exchange 2003, including user management, store maintenance, message tracking, backup and recovery, Public Folders, OWA, trouble shooting, and server monitoring. Experience with Veritas Backup Exec, and in strategies for backing up large amounts of data.
• Created and maintained of network user accounts.
• Responsible for helpdesk support; server and workstation software installation, configuration, and upgrading; hardware and software trouble shooting; maintenance of networked printers; installation and administration of all network aspects including cabling.
• Set up, and configured Symantec Antivirus server and client products, security, update, VPN, Blackberry, and VoIP.
• Provided support for more than 100 end users, and remote users.

Confidential, McLean, Virginia

Desktop Support

Responsibilities:

• Configured Lotus Note, Software, and Windows 2000 Professional for more than 5000 users.
• Installed and configured Biometrics (finger print) for security.
• Performed Windows 2000, XP, and 2003, migrate for workstations.
• Provided backup and restore of network files.
• Tested and diagnosed software, Novell 5.1.
• Provided technical support for end-users for application such as PeopleSoft Enterprise Application, Oracle 8, Crystal Reports, and PeopleSoft Financial, CRM, HRIS issues, install PeopleSoft updates, fixes, Great Plain, Blackberry and VoIP.

Confidential, Rockville, MD

Unix Administrator

Responsibilities:

• Configured of server setup, troubleshoot for all partner servers around 50 countries.
• Administered and operated all servers in environments of SCO, Unix, Solaris, Windows NT servers, and Red Hat 5.5 Linux.
• Managed and monitored all network traffics and performance.
• Provided technical support to all clients around 50 countries in worldwide regarding to the topics related to server administration, network operation and company brand software troubleshooting, and familiar with TCP/IP.
• Oracle 7.3, SQL/Plus: Update customer's rates in Database.
• Selected customer's records to update the information and created new customer records,
• Responsible to run program of network daily database report, running billing report to partners in the worldwide, and website updated.