SUMMARY:

• Extensively trained Lead Engineer with over 12 years of systems engineering and project lead experience that excels at leading cross - functional teams and coordinating multiple projects simultaneously.
• Highly skilled in designing, implementing, troubleshooting, testing, and supporting Cisco systems solutions in direct support of targeted objectives.
• Effective communication skills with all levels of management, customers, development team members, and vendors while working in a fast-paced environment, with an assertive, productive, and self-starter attitude.
• History of providing expert technical advice, guidance, and recommendations to management on critical IT issues such as cost effectiveness, and physical relocation of systems.

TECHNICAL SKILLS:

OPERATING PLATFORMS: Windows Server 2003, 2008, and 2012, Cisco IOS 15.4, 12.2.x, 12.3.x, 12.4.x, 15.X

SOFTWARE: Windows 7, 8, and 10, Microsoft Office 2007, 2010, and 2013, Exchange 2007, 2010, and 2013

HARDWARE: Firewalls Cisco PIX, Firewall Service Module (FWSM)

Routers: Cisco 2800, 3600, 3700, 3800

Intrusion Prevention: Cisco IDS Network Module (IDSM)

Switches: Cisco 2900, 3560, 3750, 4500, 4948, 6500, Nexus 5K, 7K

Servers (Intel - based): Compaq ProLiant ML370, ML570, DL370, DL380, DL580, and DL740

TECHNOLOGY: MPLS Cryptography Content Networking Intrusion Detection Wireless Networking Network Management

PROTOCOLS:

Trunking: IEEE 802.1Q, ISL VPN DMVPN, IPSec, GRE, PPTP, L2TP

Routing: BGP, OSPF, EIGRP, IS-IS, RIP Management SNMP, Reverse Telnet, BOOTP, DHCP

Redundancy: HSRP, VRRP, STP Authentication SecurID, Kerberos, TACACS, RADIUS

APPLICATIONS: Network Monitoring MRTG, and Cisco Prime 2.2, Cisco ACS, NetFlow

PROFESSIONAL EXPERIENCE:

Confidential

Principal Network Engineer

Responsibilities:

• Configured and deployed Cisco Nexus 5K, 7K, 3850, 6500, 4500, 3700, 4948 and 3560 multilayer switches as well as 3845 and 2821 routers and ASA security appliances using Cisco’s SONA Architecture model.
• Lead Expert in design and management of Network Services for the Division.
• Designed network infrastructure for Continuity of Operations (COOP).
• Migrated entire Division WAN connectivity to the Justice Unified Telecommunications Network (JUTNet). ATM to SONET and Metro Ethernet using EVPL, OC12, T1, and T3 circuits and technologies such as DMVPN, IPSEC/GRE Tunneling and IPS.
• Delegates and oversees IT design and implementation tasks.
• Identifies, organizes and prioritizes multiple tasks.
• Analyzes and develops processes to increase productivity and quality of work.
• Reviews work performed by INF engineers for technical accuracy and potential impact on Division policy and program goals.
• Makes recommendations that significantly influence important Division IT policies or programs.
• Manages local and wide area network.
• Performs network monitoring using tools such as Cisco Prime, and Solarwinds NPM 11, 12.
• Provides technical network advice and guidance on design and implementation of network services.
• Evaluates the effectiveness of installed systems and services.
• Provides advice on and devise solutions to a wide range of IT issues.
• Develops technical standards and procedures for development, implementation, and management of networks services.
• Communicates complex technical requirements to technical and non-technical audiences.
• Designs, develops, and manages systems that meet current and future business requirements.
• Ensures integration of IT programs and services developing solutions to integration and/or interoperability issues.
• Establishes performance management metrics and evaluates overall LAN/WANperformance against relevant standards
• Manages internal firewalls with configured VPN and GRE/IPSEC tunnel functionality.
• Develops contingency and recovery plans
• Response to customer service problems resulting from catastrophic events.
• Prepares system documentation for Design, Implementation, Test Plans and Operations Guides for relevant technologies using systems development life cycle (SDLC) management concepts.
• Works closely with the Division’s security team to ensure that Division’s security policy is integrated into the design of IT services.
• Provides support, training and guidance to Systems Operations Staff and customers accessing network and systems services.
• Designs and implements network infrastructure upgrades by testing, installing configuring and maintaining routers, switches, and security appliances.
• Provides expert assistance in troubleshooting network infrastructure incidents and network design modifications.
• Develops and executes test plans on implemented and new technologies being developed.
• Documents and initiates response to security problems.

Escalations Engineer

Confidential

Responsibilities:

• Responsible for monitoring the Engineer Escalations queue (3rd tier) via the Remedy ticketing system and coordinating implementation of resolutions with the Operations staff.
• Train Operations team on implemented resolutions, and provide documentation for ongoing support
• Build, deploy, and maintain Compaq\HP servers for lab and production use (build and configure for NT4, W2k, and W2K3 platforms.)
• Evaluate new and upcoming technology (hardware and software). Make recommendations to SED manager

Network Administrator

Confidential

Responsibilities:

• Design, build deploy, and maintain custom Compaq\HP ML370 G3\G4 and 570 G3 servers for lab and production use (build and configure for NT4, W2k, and W2K3 platforms.)
• Manage and maintain the VLANS on 7 Cisco Catalyst switches representing 7 field offices
• Evaluate new and upcoming technology (hardware and software).
• Make recommendations to Senior Network manager.

Confidential

Mail\Exchange Admin

Responsibilities:

• Started migration of users from cc:Mail to Exchange 5.5