SUMMARY:

Seeking a professional analytical and technical position as Systems Administrator in a reputed organization, which appreciates professional approach and hard work, where I can utilize my knowledge, various skills & dedication in contribution towards fulfilling the company’s growth objectives, develop my career and excel in the related field.

SKILLS AND ABILITILES:

• Windows XP/7/8.1/10
• Microsoft Office 2007/2010/2013
• Power Shell Scripting

PROFESSIONAL EXPERIENCE:

Confidential, Washington, DC

Senior Systems Administrator

Responsibilities:

• Core team member of migrating 1700+ users mailboxes to office 365 working with Confidential .
• Sole responsible of building, configuring ADFS and WAP servers to support Office365 migration from On - Premises Exchange 2010.
• Responsible applying STIG settings to all member Servers and setting Baseline for Server 2016.
• Lead engineer of Windows Server 2016 deployment to production environment—VMware 6.0 platform.
• Researching, documenting, and configuring procedures of Active Directory GPOs to support the implementation of STIG settings on various servers and hardening Operating Systems. Completed small projects related to Active Directory such as transferring FSMO role, OU, DNS, and GPOs etc.
• Installing and configuring Windows Server 2012 R2 on VMware 6.0 platform to support, enhance internal application for CRM users.
• Administer System Center Configuration Manager 2012
• Deploy Microsoft Security Patches to Servers and Workstations.
• Deploy software applications to end-users.
• SCCM upgrade from branch version 1606 to 1706.
• Write PowerShell and Batch scripts to deploy applications. PowerShell Deployment Toolkit used to meet CRM application deployment standards.
• Create SCCM queries using WQL. Strong troubleshooting skills resolving SCCM agents and application issues. Make use of CMtrace to read SCCM log files.
• Cisco AnyConnect Secure Mobility client 4.4 implementation with success rate 96% using SCCM 2012.
• Administer Nuance AutoStore application and work with different components within CRM to implement Component’s business workflows.
• Work closely with CISO and Cyber Security team to implement and mitigate security applications and issues respectively using IBM BigFix.
• Used Splunk and SolarWinds to collect Windows event logs and syslog for analysis, reporting and troubleshooting.
• Remedy ticketing system.

Confidential, Fairfax, VA

Systems Engineer

Responsibilities:

• Responsible for the design of the documentation for the migration project from Windows XP to Windows 7 Enterprise Edition company wise about 900 users both in Home Office and Remote Locations. Acted as technical point of contact during the migration process.
• Assisted Project Manager gathering remote office requirements, planning, scheduling, and laptop shipment arrangements.
• Performed pilot deployment of Windows XP to Windows 7at the home office and study the possible scenarios during migration. Helped the project manager to document instructions for users after migration was done.
• Created technical documents for Help Desk those were approved by the IT Director as “Best Practice Exercise” and updated technical documents on Serena ticketing system.
• Responsible for Server builds, Installation, Configuration, administration, and troubleshooting on VMware ESXi 5.5 platform
• Deployed Active Directory and Exchange 2010 in a lab environment using VMware ESXi 5.5 and Hyper-V
• Deployed RODC (Read Only Domain Controller) deployed on Server 2012 R2 using Hyper-V platform in lab environment for an upcoming project.
• VMware administration, configuration, and allocation of system resources for test environment.
• Responsible for User and Computer Management utilizing Active Directory.
• Mailbox creation, permission, and user management on Exchange 2010.
• Symantec Ghost imaging solution used for deployment for Windows 7 Enterprise Edition.
• Documentation preparation for End- Users from Windows XP to Windows 7 migration.
• Defined possible issues during data migration and solution in a document for technical staff.
• Migrated users profile from Windows XP to Windows 7 using WET tool.
• GPO (Group Policy Objects) management creating, configuring, and linking proper polices to requested OU and testing.

Confidential, Chantilly, VA

IT Engineer

Responsibilities:

• Performed diagnostic and troubleshooting of system issues, documented service desk tickets/resolution on Auto Task.
• Creation of users, assigning permission, authentication, and authorizations on Active Directory 2003/2008/2012.
• Creation of new mailboxes and managing permission access on Exchange Server 2007/2010. Creating new email accounts, editing, assigning permission on Microsoft 365 portal.
• Monitoring Symantec Endpoint Protection updating on servers, and on workstation.
• Managing Sophos Anti-Virus through management console, Webroot Anti-Virus pushed on workstation and manages through management console.
• Monitor Symantec Backup Exec and resolved issue related to backup.
• Setting up remote users on Citrix server and User Management on Citrix.
• Strong Citrix client troubleshooting skills.
• Created KB articles for some of Citrix Receiver issues and resolutions.
• Have strong troubleshooting skills, installing and configuring printers.
• Troubleshooting User profile and Outlook 2007/2010 issues.
• Installation and configuration of Cisco VPN client on user machine.