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Senior Systems Administrator - Internal & External Resume

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Reston, VA

SUMMARY:

  • Enterprise Sr. Systems Engineer and IT team lead with over 14 years of experience, specializing in the virtualization of hardware and applications, and the designing, building, implementation, and maintenance of enterprise - wide environments using, VMware, Hyper-V, System Center, Citrix, SANs, Exchange, IIS, MSSQL, Windows Server, and Mobile Device Management (MDM) platforms.
  • Also, served as IT Manager for two companies, and has extensive experience engaging executive leadership, suppliers/vendors, and both internal and external customers.

EXPERIENCE:

Confidential, Reston, VA

Senior Systems Administrator - Internal & External

Responsibilities:

  • Saved the company $200,000 annually recurring, by consolidating similar systems and finding less expensive alternatives to current spending
  • Planned & migrated the company’s Exchange, SharePoint, Skype, Office installs & documents from on-premises 2010 to O365, including OneDrive
  • Planed and implemented ADFS as a Single Sign-On solution for O365, Salesforce & Skillport
  • Designed and built the extension of the network to Azure for domain controllers & ADFS servers, including a static VPN between the Palo Alto firewalls and Azure
  • Designed and built a 2016 Hyper-V cluster with a Pure SAN
  • Responsible for all infrastructure & application servers, and the promotion of the first 2016 Domain Controllers into the environment with DHCP failover
  • Revised the SharePoint 2013 migration plan to prioritize user pain points for faster resolution, and migration to O365 instead of on-premises
  • Worked with executive management and dept. leaders to develop a plan and future direction for the IT infrastructure, to include Cloud migration for scalability and reliability, to support the future growth of the company
  • Provided support for USPTO contract (Public Trust)

Confidential, Fairfax, VA

Senior Support Engineer

Responsibilities:

  • Sr. Engineer on a Confidential contract, and for Confidential Solutions internal company infrastructure
  • Assisted in completing the build-out of a new System Center 2012 R2 Private Cloud environment, with Exchange, Lync, and SharePoint 2013, hosted in a third-party datacenter for Confidential
  • Rebuilt the VMware vCenter environment for the internal company
  • Installed, configured, and managed Tenable’s Nessus vulnerability scanner, Cisco Sourcefire Intrusion Prevention System, and Proofpoint’s anti-spam appliance
  • Completed a migration from Exchange 2010 to 2013, and maintained the environment

Confidential, Vienna, VA

Senior Systems Administrator - Internal

Responsibilities:

  • Served as acting Director of Information Management (DoIM) as needed
  • Lead admin responsible for the design, build-out, and administration of all company servers, and most websites
  • Designed & built a VMware 5.1 environment from scratch, then migrated all physical servers to that environment, as well as, all virtual machines from the VMware 4.1 and Microsoft Hyper-V environments
  • Built a second identical VMware 5.1 environment and implemented SRM for disaster recovery/continuity of operations (DR/COOP) to a different state in the U.S.
  • Installed and configured two new SANs, one for each VMware 5.1 stack at each location, and migrated all systems from the old Dell EqualLogic SANs
  • Implemented Citrix XenMobile, a BYOD & Mobile Device Management (MDM) solution for iOS, Android, & Windows phones and tablets, and migrated from Blackberry Enterprise Server (BES)
  • Designed & built an SCCM 2012 environment from scratch, spanning multiple locations
  • Completed a migration from Exchange 2003 to 2010, and maintained the environment
  • Upgraded and maintained the Barracuda spam filter
  • Responsible for all Domain Controllers, internal DNS, DHCP, Certificate Services, and the promotion of the first 2012 Domain Controllers into the environment
  • Responsible for external DNS and SSL certificate management

Confidential, Chantilly, VA

Operations Support Administrator / Release Engineer

Responsibilities:

  • Responsible for the system administration on over 120 physical and virtual Data Center servers, using VMware, on a multiplatform network. Approx. 60 web servers and 60 Citrix servers.
  • Designed & built a new Citrix 5.0 farm from scratch with 20+ virtual servers
  • Redesigned & rebuilt the Citrix 1.0 farm, consisting of 30 servers & most installed applications, multiple times over the years, for maintenance and consolidation purposes. Supported both farms and the migration of applications from the 1.0 farm to the 5.0 farm, with a high-level supervisory of a third 4.5 farm consisting of 15 servers
  • Install and maintain Production & QA .NET websites, & non-web applications, COTS, and proprietary software
  • Responsible for the acquisition, deployment, and tracking of SSL certificates for all secure websites, and the technical planning and integration of acquired subsidiary’s systems
  • Coordination with the project management team, business analysts, in-house software developers and multiple off-shore consultant developers in India to successfully deliver initiatives set by the CIO, VPs, and senior management

Confidential, Herndon, VA

System Engineer / Phone Technician - Internal & External

Responsibilities:

  • Build and deploy infrastructure for small businesses with Windows and Nitix servers (Net Integrator Linux) to provide DNS, DHCP, internet gateway, firewall and RAID storage, etc
  • Responsible for the leadership and training of 3 junior team members
  • Lead Administrator for the R&D, design, and implementation of new technologies for the enterprise
  • Microsoft SQL 2000-2012, basic scripting, and database management
  • Responsible for SharePoint 2003-2013 & Exchange 2010-2013 management, Active Directory (AD) management, and infrastructure monitoring with SolarWinds
  • Implemented and maintained the Distributed File System (DFS)
  • Responsible for Symantec Enterprise Protection (SEP) management & upgrades
  • Configuration changes on Dell, Cisco, Palo Alto & F5 network devices as needed
  • Responsible for Configuration Management Database (CMDB) upkeep and record creation, in compliance with ISO 20000-1, 27001 & ITIL v3 policies and procedures
  • Responsible for nightly backup to tape, and implemented backup to disk using Backup Exec 2010 - 2014, and VMware Data Protection (VDP)
  • Experience with Linux, Apache, Subversion, VBScript, and PowerShell
  • Documentation creation for standard operating procedures and detailed installation guides
  • Build and deploy x86 rack mount or standard servers and workstations, Dell, HP, Cisco UCS etc.
  • Install and support relevant client software, MS Office 2000-2016, etc.
  • Assisted the dept. in achieving a 99.7% uptime, and provided 24x7 on call coverage
  • Design, install, configure, and troubleshoot servers, workstations, routers/firewalls, software, phone systems, fiber channel, CAT 5, CAT 3, & 25 pair Telco cabling for small and medium size businesses
  • Provide Tier 2-3 support using the ticketing systems PeopleSoft, SysAid, Kaseya & Service now to resolve issues escalated by the Tier 1-2 support groups
  • Deploy VOIP and standard digital phone systems with ESI - IVX Phone Systems

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