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Noc Technician Resume

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TECHNICAL SKILLS:

Server Management: Active Directory, DNS, DHCP, and SMTP

Server Monitoring: Solarwinds (Orion), Solarwinds (N - able), ConnectWise (Labtech), SMTP traps

Operating Systems: Windows Server (2003, 2008 and 2012), Ubuntu 16.04

Software: Atom, Notepad++, Android Studio

Website Development: Javascript, NodeJS, ReactJS, AngularJS, HTML, HTML5, CSS, LESS, PHP

Database Systems: MySQL, MongoDB, MariaDB

Software Development: Javascript, NodeJS, Java, Perl, Bash, C++, C#, C

EXPERIENCE:

Confidential

NOC Technician

Responsibilities:

  • Monitor, troubleshoot, and manage:
  • Performance and capacity of computer systems using N-able
  • Network devices (VPN, Voice, WAP, Switches) using Orion
  • Environmental alerts (room temperature)
  • Security vulnerabilities
  • Used ConnectWise to manage hedge fund clients
  • Reported and escalated incidents to internal and/or external stakeholders

Confidential

Data Analytics and Development, Developer

Responsibilities:

  • Provided assistance with the development of Confidential Android Applications
  • Created APIs that communicate with the database and the Android Applications
  • Developed an analytics DB for Confidential

Confidential

Computer Lab Assistant

Responsibilities:

  • Provided technical support to Confidential ’s faculty, staff and students
  • Responsible for supporting all personal and department owned machines in Confidential IST Department
  • Managed the IST labs
  • Provided students with necessary equipment needed for classes and/or projects

Confidential

Web UI/C++ Linux Developer

Responsibilities:

  • Developed applications (including design, coding, testing and implementation) for Confidential Orbit Platform
  • Developed on division-wide, high-profile and time-sensitive project
  • Prepared presentations and presented them to management team
  • Successfully worked with team members to ensure required outcomes; completed all deliverables on time
  • Updated and wrote documentation

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