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Senior Associate Resume

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Tempe, AZ

EXPERIENCE:

Confidential

Senior Associate, Tempe, AZ

Responsibilities:

  • Responsible for the installation and administration of System Center 2012 R2 Operations Manager.
  • Deploy and configure management packs. Create dashboards and manage users.
  • Create and apply management pack overrides for rules and monitors.
  • Install SCOM agents on Windows, UNIX and Linux servers.
  • Linux Red Hat 6,7
  • Windows 2008, 2012, 2012 R2
  • Review daily health reports and take action to resolve issues with monitoring alerts.
  • Configure Windows services monitoring, event id monitoring.
  • Configure Windows performance collection monitors.
  • Create application specific monitoring for oracle databases.
  • Create application specific monitoring on Linux servers using Unix/Linux shell script monitors.
  • Configure internal URL transaction monitoring.
  • Configure SCOM notification subscriptions for support teams.
  • Create and schedule SCOM agent maintenance mode through windows tasks.
  • Create and schedule SCOM custom reports.
  • Complete new monitoring requests submitted through ServiceNow.
  • Attend meetings with business owners to discuss new monitoring requirements.
  • Install, configure and test SCOM management packs in non - prod environment.
  • Configure internal URL monitoring via Solarwinds WPM.
  • Complete Splunk onboarding requests to build Splunk search indexes for application specific log files. Submit to Splunk Anisble team for production deployment.

Confidential, Cedar Knolls, NJ

Monitoring Tools Engineer

Responsibilities:

  • Responsible for the installation, configuration, and administration of HP Openview ITO.
  • Responsible for the installation, configuration, and administration of the BMC Patrol (P7) in multiple Hosting Centers. (Sydney, Singapore, US and London).
  • Responsible for deploying patrol agents on Windows ( 2003, 2008 ), Linux Red Hat ( 3,4,5 ), Solaris (8,9,10), HPUX (10.20,11i) application and database servers.
  • Responsible for applying and/or tuning patrol agent thresholds.
  • Responsible for generating event notifications to on call operations staff via AlarmPoint.
  • Install and configure Patrol for Oracle (8i, 9i, 10 and 11g) in VERITAS cluster environment.
  • Install and configure Patrol for MS SQL servers in VERITAS cluster environment.
  • Test, configure and document VSM KM for VMware VCenter 4.1, ESXi servers for possible monitoring solution.
  • Install and configure BMC Internet Services KM.
  • Completed ITIL Corporate web based training in 2010-2011.
  • Tandem System Administration - HPUX System Administration.
  • Administrator for TM3780 applications and X400 Messaging platforms.
  • SprintMail Administrator.

Confidential, Pasadena, CA

Responsibilities:

  • Tandem System Administrator. (OS installations, kernel builds, patching, application support)

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