SUMMARY:

• 10 years of Health care experience, 7 years of Epic experience of which 4 years specialized in Epic Willow experience with Epic
• Extensive experience in design, build, and implementation at a multi - faceted hospital system that is ranked as one of the most wired hospitals in the United States
• Performed Willow configuration and RX workflows, abstraction process of clinical content
• Configured the appropriate Pharmacy record files including the ERX configuration, LPP, Categories lists (ECT) and smart texts (ETX)
• Built charge tables and mapping, build LPF, Pharmacies (PHR), frequencies
• Experienced in build and implementation of Dispense Prep, and Dispense check to ensure accurate preparation and dispense of medications

WORK EXPERIENCE:

Confidential

Systems Analyst

Responsibilities:

• Ability to assist in the designing of systems, defining of business requirements and assisting in implementation of systems
• Participate with the support teams and share Epic experiences of “ best practice” approach to the support team
• Communicate on an on-going basis with support team personnel on inter-related project tasks and issues
• Uses basic analytical and problem solving skills to resolve problems.
• Participation in testing and workflow validation efforts.
• Participate with clinical stakeholders in work groups to discuss opportunities for improved system utilization and enhancements.
• Assist with the design, build, and support of the Epic applications.
• Assist with troubleshooting, identify solutions and provide support with any needed system modifications.
• In charge of Immunizations Build and Maintenance for all county hospital Clinics
• Weekly reporting of Cures report to the State for the 3 major Outpatient Pharmacies

Confidential

Willow Informatics Analyst

Responsibilities:

• Extensive experience in design, build, and implementation at a multi-faceted hospital system that is ranked as one of the most wired hospitals in the United States.
• Willow configuration and RX workflows, abstraction process of clinical content
• Configured the appropriate Pharmacy record files including the ERX configuration, LPP, Categories lists (ECT) and smart texts (ETX).
• Built charge tables and mapping, build LPF, Pharmacies (PHR), frequencies
• Worked with management teams to create medication labels that articulated important information for pharmacy and caregivers.
• Experience in build and implementation of Dispense Prep, and Dispense check to ensure accurate preparation and dispense of medications
• Understanding of pharmacy revenue build
• Experience with managing interface requirements and related tasks desirable
• Sr. Application Analyst ( )
• Trained clinical staff on Epic Care Ambulatory workflows, smart Tools, SmartPhrases, SmartGroups, SmartSets, Immunizations, Injections, Flowsheets, Navigators, Menus, Activities, Smart forms
• Analyzed Profiles, User Roles and security needs
• Security: Epic Care/ Inpatient/ Shared/ Beacon & Therapy Plan security
• Major role in development and roll out of a variety of builds that include:
• My Chart, E-prescribing, BCA Reporting, Cardiant
• Using appropriate architecture computer tools in development of streamline pathways, data collection, and document flow reports required to support the day-to-day operations of the hospital.
• Analyzing of clinical content and workflow for maximum department productivity
• Collaborated with Ambulatory team for design of integrated workflows, design and build of Charge Capture Navigators for more efficient charging
• Participates in the evaluation, planning, design, development, testing, implementation, maintenance and support of system upgrades, optimizations and new system implementations. This includes, but is not limited to, system design, documentation of design decisions, workflow design and redesign and documentation, data collection, database building, system QA testing, implementation and troubleshooting

Epic Security Specialist

Confidential

Responsibilities:

• Timely processing of various Epic user provisioning requests.
• Support management by following appropriate structures, policies, and procedures as applicable to the information security of the CHS Epic EHR system.
• Under the supervision of the Manager of Epic Security, participate in the day-to-day activities of the Epic Information Security group,
• Perform timely processing of various Epic system access requests. Assist in special projects, such as application go-lives, upgrades, enhancements, etc. Help IT staff as necessary migrate data from the various environments within Epic (POC, TST, MST, PRD, etc.) using standard utilities. Security: Epic Care/ Inpatient/ Shared/ Beacon & Therapy Plan security
• Interface with the various Epic teams to ensure system security and integrity.
• Participate in an on-call rotation for off-hours/weekends/holiday support.

Clinical Support Analyst

Confidential

Responsibilities:

• Supported thoroughly applications for both inpatient and ambulatory systems
• Provide update training materials for the end users
• Handled telephone as well as on floor support for Physicians and staff.
• Administered elbow support for nurses, clinical support end-users on Confidential applications.
• Submitted Remedy tickets or incident reports to appropriate support staff for resolution.
• Obtain information to diagnose a problem, and simultaneously document into a tracking system.
• Escalation of the same problems as identified through troubleshooting, and appropriate follow up.
• Provide ad-hoc support to new physicians joining the hospital
• Confidential Wave 1/EDT order group/Ambulatory /Inpatient)
• Provide end user support during the activation and workflow troubleshootin
• SU Release Package.
• Provided floor support and on call night support during go-live