Onsite Data Center Engineer Resume
Georgetown, TX
SUMMARY:
- IT Professional with over 15+ years of experience in Information Technology.
- Active Directory, Exchange, SCCM, Group Policy, DNS, File Sharing, Dell OSMA, Service Now, AMDOCs, Clearvision, FreeNAS
- Break - fix support, hardware and software troubleshooting and repair.
- Strong attention to detail and ability to self-manage
- Regular ticket tracking of all work performed
- Able to collaborate with teammates to identify process improvements
- Determine most cost effective repair/resolution to minimize customer downtime.
- Perform general maintenance tasks on equipment
- Able to work in a fast-paced, collaborative environment
- Highly motivated to learn
- Have strong written and verbal communication skills
- Strong logical thinking skills, with the ability to adapt as new information becomes available
TECHNICAL SKILLS:
Enterprise: Servers, Networks, Workstations, System Administration (Sys Admin)
Datacenter: Rack & Stack, Cable/Dress, Infrastructure Cabling, Fiber optic/Twinax cabling, Decommissions, Inventory. Server Break - Fix
VMware: ESXi 6, vCenter. VMware networking.
Networking: Cisco iOS, NX-OS, L1-L2. Configure/Tshoot, Pfsense Firewalls, Access Points, POE, Network Admin, SAN Install
Operating Systems;: Win 7/10, Server 2008/2012 R2/2016, Ubuntu/Debian Linux
PROFESSIONAL EXPERIENCE:
Confidential, Georgetown, TX
Onsite Data Center Engineer
Responsibilities:
- Rack/Stack Equipment, Servers, Switches, Routers. Cable and dress, Infrastructure cabling, Project migrations
- Hardware Break-Fix for Oracle/Sun Servers, Preventive maintenance. Break-Fix Dell & HP Servers.
- Support for SAN and fiber cable tshooting and replacement. Twinax Install and tshooting.
Confidential, Austin, TX
Field Service Engineer
Responsibilities:
- Field Service engineer supporting 23 accounts. Break-Fix enterprise equipment and systems.
- Service calls for break-fix, IMAC, projects, migrations, smart hands support onsite.
Confidential, Monroe, LA
Owner Operator
Responsibilities:
- Computers Sales & Service, Small Business Accounts, Managed Services Contracts.
- Network Design Small Med Size, VPNs, Backups, General Maintenance
- Software support, Maintain systems, Upgrades
Confidential, West Monroe, LA
Lead Computer Technician
Responsibilities:
- Manage workflow, Business accounts and provide onsite support
- Inventory, Sales, New business contracts
- Server sales & technical support
