Network Engineer Resume Virginia - Hire IT People

SUMMARY:

Certified Novell CNA 6.5 with 10+ Experience in problem solving, technical support, helpdesk, hardware, desk side and administration support. Servicing multiple locations within the county. Support of Desktop and Laptop Computers, iPads, interactive boards, network printers and copiers. Create, disable and manage user accounts Windows AD and Rapid Identity. Upload print drivers and create printers via Microsoft Print Management, as well as installation and configuration of new computers.

KNOWLEDGE:

Desktop: Windows NT 4.0,Windows XP, Windows Vista, Windows 7, Linux Red Hat, Office 2000, Office XP, Office 2003, Office 2007, Office 2010, Office 2013, Suse Linux Open Enterprise Desktop, Windows 8.1

Network: Novell Netware 6.0, 6.5, Windows NT Server 4.0 Enterprise Edition, Windows Exchange and Windows 2000 Advanced Server, Suse Linux Open Enterprise Server, Office 365, Microsoft Windows 2012, Orion Solar Winds

Connectivity: Gateways, Frame Relay, ISDN lines, Routers, Switches, Bridges

TCP/IP Configuration: IP Addressing, Subnet masking and Calculation

Network Support Management: Novell Console One, iMonitor, iPrint, Solarwinds, Novell Zenworks Control Center, Microsoft ADUC, Microsoft AD Administrative CenterXerox Centre Ware

Hardware: Tektronix printers, Confidential WCP214/215, DC416, 5818, 5830, 5665, 5680, 5892, 5800, DC265, DC460, DC470, DC480, DC490, DC2101, DC - 12, DCCS50, XP-12A/X2 fiery print server, Dell Latitude Laptops, HP ProBooks, HP WorkCentre pro desktops Apple iPad, Microsoft Surface, Lenovo ThinkPads, Lenovo ThinkCentre Workstations

Software: VMware, Veritas Backup Exec, Heat, Microsoft Office SuiteLumension, Apple iOS, Solaris Virtual Box, Microsoft ADK, EMC Confidential, Trend Micro

EMPLOYMENT:

Network Engineer

Confidential, Virginia

Responsibilities:

Provide district wide helpdesk support
Provide escalation support for district wide Technical Support Specialists and ITC on d
Monitor remote and local networks to assure optimum response time and
Hardware evaluations for all new workstation and laptops
Creating base images and Driver Packages using Novell Zenworks Imaging
Recovery of daily backups with Confidential
Installation of network printers
Create Print Brokers and Load Print Drivers on Suse Linux Servers at assign locations using iPrint.
Management with user accounts in Active Directory
Management of network printers in an AD environment
Disposition of unsupported equipment
Monitor remote and local networks to assure optimum response time and throughput by using Novell Utilities to remote into the server console
Evaluation, testing and approving of all new computers for purchasing in the school district to be added on the school district master agreement list for purchasing new computers.
Support of 90000+ student on network
Support of 13000+ employees

Technical Support Specialist

Confidential, Virginia

Responsibilities:

Served as technical support point of contact to the Data Center
Performed installation, repair, configuration, hardware and software, troubleshooting and security manager for the assigned locations.
Attended to system emergency calls and assisted network engineers as per requested.
Management of user accounts
Support of Interactive Boards
Preparation and disposition of unsupported equipment.

Account Associate

Confidential, New York, New York

Responsibilities:

Designed and maintained information systems, which tracked customer correspondence.
Assisted account officers in organizing data and due diligence documents.
Monitored incoming and outgoing inventory.

Account Associate

Confidential, New York, New York

Responsibilities:

Installed, maintained, and repaired all Confidential low to high volume networked and non-networked black - and-white and color copiers.
Worked in conjunction with Confidential IT Dept. to insure proper connectivity to Confidential equipment to Confidential ’s LAN according to their communication protocols.
Acting Account Coordinator in his time of absence.
Increased maximum uptime of copiers to ensure revenue growth and client satisfaction for contract renewal.
Training of end-users on the different functions and capabilities of the Confidential copiers.

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