SUMMARY:

• Offering broad experience in identifying the need, analysis, design, deployment, and support of Information Technology. Proficient with networking hardware and software. Extensive hands - on experience.
• Capable leadership, coaching, and project management skills.
• Managed and coached IT team members in areas of desktop support; server support; virtualization, storage and network design and implementation.
• Experience in network infrastructure design and implementation, networking concepts and protocols, particularly TCP/IP, and LAN and WAN configuration and troubleshooting.
• Experience building Windows Server environments including Exchange Server, Internet Information Server, and SQL Server, as well as additional networking services and components such as DNS, WINS, DHCP, and Active Directory.
• Experience designing and building data-center environments including virtualized servers and desktops using VMware; remote access using Citrix and Remote Desktop Services; iSCSI Storage Area Networks, Voice over IP, etc.
• Working knowledge of Office products and other windows desktop applications.
• Dealt with vendors for computer equipment. Determined the need, specified the brand, and recommended the software/hardware for entire organization. Prepared cost comparisons and justifications for all major purchases. Evaluate and recommend vendors and equipment.
• Prepared and maintained departmental operating and capital budget.
• Constantly analyzed entire network infrastructure and looked for ways to increase performance, reliability, security, and efficiency on all hardware, servers, and desktops.
• Detail oriented professional with ability to work independently or as a team member.
• Excellent work habits and personal dedication.

PROFESSIONAL EXPERIENCE:

Manager, Network Operations

Confidential, San Antonio, TX

• Responsible for maintaining the operations of the virtual environment, the SAN environment, the network infrastructure, 83 servers, 22 sites, telephony, and Active Directory for over 1200 users. Managed all environments and educated staff on how to do the same.
• Plan, coordinate, and implement infrastructure upgrades and designs
• Implement a “mini NOC” to monitor all essential network routers, switches, and server devices
• Identified network bottlenecks and unusual network utilization using network traffic monitoring tools.
• Coach staff in system and network administration functions using products such as VMware, Citrix, Microsoft, and Cisco
• Teach intradepartmental IT staff in technologies such as RDS, network print server installation, file and folder NTFS access permissions, DFS, AD, and basic network troubleshooting
• Implement backup strategies and methodologies
• Secure all network devices with TACACS and implemented organization-wide 802.1x on all network access points
• Perform network analysis and recommended replacement or upgrade of site switches and routers
• Implemented wireless WAN connectivity for both private and public usage

Network Systems Administrator

Confidential, San Antonio, TX

• Responsible for managing the operations and support of computer information systems.
• Plan, coordinate, and implement network security measures. Specify, configure, install, and maintain hardware and software. Administer and oversee network design, implementation, and organization of LANs and WAN and associated hardware.
• Responsibilities include the design of Active Directory containers and the creation and administration of Group Policy Objects.
• Set up data centers and virtualized environment using VMware ESXi and HP iSCSI SAN
• Created a new Exchange Server 2000 organization to include multiple sites with a front-end/back-end architecture. Upgraded Exchange 2000 to Exchange 2003.
• Installed and configured SQL 2000 and upgraded to SQL 2005 for company-wide EHR application
• Designed, configured, and installed network consisting of Cisco 2621s, 2950s, 2970s, 3560s, and ASA firewall. Implemented server farm for thin-client solution to data center
• Utilize tools such as Observer, What's Up Gold, and Solarwinds Engineer’s Toolkit to manage, monitor, and support servers, services, and network availability.
• Implemented LANDesk and Track-IT roll-outs to manage inventory and provide a helpdesk support solution.
• Use VERITAS Backup Exec and Replication Exec to create backup strategy for mission-critical EHR application, 25 servers, and protected over half a terabyte of data.
• Configure network services for reliability, availability, and redundancy.
• Responsible for creating the procedural content of HIPAA and departmental policies. As Information Security Officer, acted in partnership with Privacy Officer to address PHI security concerns
• Trained and managed IT staff in the support of network operations.
• Implemented help desk system.
• Oversaw migration from PBX to Avaya VoIP system.
• Served as technical representative at enterprise team meetings to ensure alignment of company direction and IT initiatives.

Network Consultant

Confidential, San Antonio, TX

• Responsible for supporting consulting company as well as customer networks of various sizes.
• Supported web site, configured Proxy Server, SQL 6.5 and 7.0, SMS 2.0, firewall, IIS 4 and 5, Exchange Server 2000 and Terminal Server and Citrix Metaframe Server.
• Integrated multiple Network Operating Systems on various customer premises, upgraded NT to 2000, installed various server applications such as Active Directory, Exchange 2000, SQL 2000, Email, etc.

Senior Network Administrator

Confidential, San Antonio, TX

• Responsible for directing and coordinating local and wide area network (LAN and WAN) activities for 20 servers and over 250 workstations, the development of production and administrative networks, and the activities of computerized management information systems.
• Provide support to operational computer networks; install, configure, and troubleshoot LANs and the WAN and all associated hardware assemblies.
• Monitor the data communications network to ensure that the network is available to all system users and resolve data communications problems.
• Designing, installing and maintaining multiple networks and domains interconnected through the Internet via ISDN routers, xDSL, and Frame Relay including branch offices in Phoenix, Savannah, Warner Robins, Dallas, and San Diego.
• Configuring system integration with NT, Novell, SunOS, Solaris, and Mac.
• Setting up a packet filtering proxy server, company-wide Exchange Server messaging system, Citrix remote access availability, and web and ftp site hosting for all branches.
• Initiating an SMS rollout, installing cable runs where necessary, and supporting end-users in the use of applications. Installed and upgraded SQL 6.5 to 7.0.
• Integrated Windows 2000 Advanced Server, Windows 2000 Server, Windows NT 4.0, Novel 5.0, Caldera Linux, and Solaris 2.4.
• Managed and coached IT staff in troubleshooting and support skills.