OBJECTIVE:

To obtain a position in a corporation that encourages growth and incentives for outstanding performance.

SUMMARY:

• Experienced in Agile and Kanban software development methodologies.
• Knowledge in Development Operations spanning multiple projects.
• Experienced in setting up monitoring tools and automation frameworks for Dev Ops.
• Proficient in Quality Assurance spanning multiple projects.
• Experienced in creating test cases, test plans and automation frameworks for QA.
• Ability to work efficiently under pressure & can work with a team in a fast - paced environment.
• Excellent written & verbal communication skills with an impeccable eye for detail.

TECHNICAL SKILLS:

• Xcode, Android SDK & Visual Studio.
• AppDynamics, Catchpoint and Loggly.
• Selenium, Appium, STB-Tester, SeeTest, Robot Framework, Pytest & Gherkin.
• Java, Python, PowerShell & JavaScript.
• VIM, PyCharm, IntelliJ, Eclipse, Atom & Sublime.
• Bitbucket, Github & Perforce.
• Jenkins & SnapCI.
• Postman & Swagger IO.
• Akamai CCU.
• AWS EC2 & S3.
• Microsoft Azure.
• MS SQL and TFS.
• Docker.
• Drupal, Crowd Fusion and Grouper CMS.
• HockeyApp, Test Flight & Basecamp.
• Charles, Fiddler & Wireshark.
• FreeWheel and DFP.
• Putty, PowerShell, Terminal, Cygwin & GitBash.
• Target Manager, Xbox Neighborhood & Telnet.
• JIRA, Assembla, Bugzilla & Devtrack.
• Test Rail & Quality Center.

PROFESSIONAL EXPERIENCE:

Confidential, Culver City, CA

Dev Ops Monitoring Engineer

Responsibilities:

• Helped integrate AppDynamics for API and Database monitoring on all Crackle Production & Staging environments.
• Helped setup Catchpoint monitoring tests against production Feeds, APIs and S3 endpoints.
• Created custom JSON parameters for Loggly search.
• Setup Jenkins to run Python and PowerShell scripts for testing and storage maintenance.
• Setup Slack alert notifications for AppDynamics, Catchpoint, Loggly, Jenkins jobs and JIRA.
• Setup email reporting from AppDynamics, Catchpoint, Loggly and Jenkins jobs.
• Regularly cleared cache for video and images through Akamai CCU.
• Helped Administer GitHub, Azure and AWS access for the Crackle Team.
• Helped NOC team daily troubleshoot and figure out root causes to new production issues.
• Used IISI to create daily production failure reports from MS SQL Database.
• Used JIRA for handling requests or production issues to investigate.

Confidential, Culver City, CA

QA Automation & Ad Operations Engineer

Responsibilities:

• Created a project plan, proof of concepts, requirements and budget for all Crackle QA automation projects.
• For web automation I setup Sauce Labs and wrote test cases in Robotframework-SeleniumLibrary
• Used Pytesseract library as an image recognition method for detecting ads vs actual content.
• For mobile automation I setup SeeTest On-site Cloud, SeeTest Grids, Robotframework-AppiumLibrary, Appium Servers, used wxPython for iOS, wrote libraries in Python 2.7.
• For console and CTV automation I used STB-Tester hardware and wrote test cases in Python 2.7.
• Recommended the web developers should add Name/ID tags to most elements on the website for stronger identifiers.
• Reported issues in JIRA and Test Rail.

Confidential, Burbank, CA

QA Automation & Analytics Engineer

Responsibilities:

• Tested the following products: Confidential ’s desktop/mobile website, CMS, iOS and Android app.
• Wrote up documentation, enhancements and bugs through Assembla.
• Managed, documented and executed test cases through Test Rail.
• Created automation scripts in Robot Framework for API endpoint and Selenium web driver testing.
• Created test scripts on localhost, had the Senior QA Engineer code review my work.
• Ran a Docker container with all the test scripts, tested against Dev, Stage and Prod.
• All test results were stored through AWS S3 after Docker finished.
• Tested DFP ads, adhesion banners, and pre-rolls on all Confidential content for Props/eVars.
• Created Observe Point journeys for Web Assurance.
• Used Charles to gather Adobe Analytics and DFP ad logs.
• Helped our product manager with creating Invision prototype mock ups for enhancements.
• Reported all testing results to our Technical Project Manager via email.
• Tested on Staging, Production and Release environments.

Confidential, CA

QA Analyst / Offshore Lead

Responsibilities:

• Platforms tested: PC browsers, MAC browsers, Linux, iOS, Android, Windows Devices, Chromecast, Apple TV, Roku, Amazon Fire TV, Xbox One, Xbox 360, PS4, Samsung Smart TV, LG Smart TV and Confidential Smart TV.
• Time managed projects through Smartsheet like a Kanban board.
• Managed, created and executed test cases/suites through Test Rail.
• Wrote up bugs in JIRA and assigned them to the correct channels.
• Created documentation tutorials on Confluence.
• Tested on Staging, Production and Release environments.
• Reported all testing results to the appropriate project managers.
• Tested Authentication on all major TV providers for all Confidential Digital Media projects.
• Performed video player testing across all Confidential Digital Media projects.
• Reviewed Analytics on all Confidential Digital Media projects checking freewheel ads and rich media.
• Measured time elapse data for ads, checked variables and calls.
• Performed Drupal migration testing for FBC site and apps.
• Used Cucumber and Selenium to write and execute test scripts for website testing.

Confidential, CA

Lead QA Analyst

Responsibilities:

• Smoke tested Customer Support tools for Simpsons Tapped Out and other EA mobile titles.
• Used Salesforce to gather customer support data.
• Made different types of command shell scripts that were used to repair thousands of broken accounts.
• Deployed hotfixes, account updates and batch account changes on AWS EC2.
• Made documentation for the team on solutions for repairing Tier 3 cases through Confluence.
• Worked closely with Software Engineers and Technical Directors to repair high level issues.
• Used Jenkins to deploy custom builds on devices to executives, licensors, or for QA use.
• JUnit tested with Mockito framework to automate class files in Eclipse locally.

Confidential, CA

QA Analyst

Responsibilities:

• Made detailed test cases for the Quality Assurance team.
• Did consistent data checks after every server merge and reported errors to headquarters.
• Helped test all game clients and all of our game websites for bugs.
• Created helpful item indexes for test cases or in-game events.
• Documented all of the Game Master tools for Age of Wushu and Bounty Bay Online
• Helped demo all new releases at E3 2012 and talked with press.
• Setup all Age of Wushu game servers at Equinix Data Center in El Segundo with a system admin.

Confidential, Los Angeles, CA

QA Analyst

Responsibilities:

• Website tested Confidential .com on Live and Dev servers.
• Used XCode and Eclipse to debug apps.
• Submitted bugs in Active Collab database.
• Monitored forums and kept track of reported bugs users sent.
• Helped the design team come up solutions.
• Managed a SQL database for Live and Dev server data.
• Contributed to the Confidential team in getting ad buys.

Confidential, Santa Monica, CA

QA Analyst

Responsibilities:

• Helped the development team come up with ideas for game modes and achievements.
• Used DECR-1000A and DECR-1400A dev kits to test PS3 titles.
• Used ProDG Debugger for V 330.1.18.0 and ProDG Target Manager V 330.1.7.0.
• Understanding the in-house code spamming from the TTY of the debugger.
• Emailed developers about bugs that required call stacks, assertions, and memory process heaps.
• Used the Charter engine to adjust death regions against map exploiters.
• Titles worked on: Uncharted 2: Among Thieves, Uncharted 3: Drake’s Deception, The Last of Us