SUMMARY:

• Decorated Confidential Veteran with an expertise in system configuration, software and hardware implementation, backups, and troubleshooting.
• Highly motivated professional who would like to engage in complex, multi - stage projects in order to achieve both corporate and client objectives.
• Over 5 years of experience in Information Technology, administering developmental, test, and production systems either as a team member, leader or independently with little supervision as an IT Specialist
• Superior skills in developing strong and effective liaison between technical and non-technical customers and coworkers; adept at determining requirements, project scheduling, and technology planning.
• Adept problem solver; identifies and troubleshoots issues while providing creative, efficient solutions.

TECHNICAL SKILLS:

Operating Systems: NetApp Data ONTAP, Microsoft Windows Server 2008/2012R2/2016 Datacenter, Windows XP/7/8/10, UNIX, Linux, Cloud AWS/Azure.

Software: Microsoft Office Suite, WinZip, Symantec Antivirus Enterprise Edition, McAfee Antivirus/HBSS, Symantec Backup Exec, Acronis, Adobe Products, VMware Horizon View 7, VMware vCenter 6, vSphere, ESXi, Microsoft Exchange, Remedy, IBM Big Fix, Adobe Acrobat/Breeze, Cisco UCS Manager, Data OnCommand, Data ONTAP, vCenter, PuTTY, PowerShell, Cloud, MS Office Suite 2007/2010/2013

Hardware: NetApp FAS8040, FAS3240, FAS3040, FAS2040, FAS2020, Cisco UCS/Fiber Interconnects, Dell PowerEdge R6/7/810, Dell PowerEdge 2950, Dell OptiPlex, Dell EMC, Dell EqualLogic, HP, IBM, Sony, Toshiba, Lenovo, Clear Cube

Network/Protocols: LAN/WAN, TCP/IP, VoIP, DNS, DHCP, SSL, IPv4, VLAN, OSI, Telnet, SFTP, PCOIP, CIFs

PROFESSIONAL EXPERIENCE:

Confidential

Infrastructure Stack Administrator

Responsibilities:

• Responsible for the creation and configuration of 15 Confidential VMware VDI 7 ESXi/SAN/Switch infrastructure stacks composed of Dell and Solaris servers running ESXi 6.0, a mixture of NetApp and Dell EqualLogic SAN arrays and a networked switch in each stack.
• Responsible for managing the Confidential laboratory SCIF as well as maintain over 100 hardware devices within said SCIF.
• Aided in implementing a network infrastructure build plan for failover and backup contingency for the SEC Confidential sustainment project.
• Provisioned and configured NetApp ONTAP SAN arrays for 6 virtual VDI infrastructure stacks running Windows 2016 Datacenter while implementing block level backup and snapshot technology for the environment.

SAN Sr. System Administrator

Confidential

Responsibilities:

• Administered, configured, and managed Confidential Lab SAN storage on both unclassified/classified spectrums.
• Implemented networked storage (Netapp 7-mode/CDoT/EMC) with the use of Brocade fabric switching for over 50 assets and systems.
• Implemented plan and policy SOPs for backup/restore contingency for physical assets, virtual systems, and databases.
• Aided in the development of UNIX Solaris LDoms and VMware virtual machines for over 50 different virtual instances.
• Implented and maintained Cloud virtual environments for testing VM computing and backup technology.
• Built and implemented a NetApp ONTAP SAN storage pool for the classified spectrum in support of Solaris/Windows 2016 virtual LDom/VMware environments utilizing Brocade fabric zoning.

VMware ESXi/NetApp Systems Administrator

Confidential

Responsibilities:

• Directly provided on-site support for 850 to 1,000 end users with application, software, hardware and maintenance issues in regards to our virtual desktop environment while hosting mission critical applications such as SharePoint, and Playbook for up to 25,000 end users.
• Installed and configured over 20 Microsoft Windows 2008/2012 R2 Datacenter server builds.
• Managed users, groups and computers on Active Directory for the MCIEast Organizational Unit.
• Scanned both classified and unclassified networks using Retina and ACAS in order to remediate all hardware and software peripherals. Also utilizing WSUS, VMware Horizon View Master Image Pools and Altiris to ensure STIG compliance for over 500 DOD/IA directives.
• Documented and trained incoming Marines on Plan of Action and Milestones, Maintenance Procedures, How to upgrade NetApp Data ONTAP, Unified Computing System Manager Profiles, Hardware Bios, Firmware, ESXi, vSphere, STIG Remediation, Outage procedures along with our Standard Operating Procedures.
• Upgraded and maintained production hardware systems; Dell PowerEdge RSeries, Cisco UCS Blade Server Chassis, NetApp FAS 2000/3000/8000 series.
• Installed and configured over 1 million dollars’ worth of sensitive network storage equipment for faster and more redundant infrastructure performance.

Regional Network Operations and Security Center Watch Officer

Confidential

Responsibilities:

• Reported over 500 network incidents through Marine Corps Detection System.
• Monitored and tracked over 50 unclassified/classified network outages through Spectrum Monitoring System.
• Reported over 1,000 Operational Directives and Operational Advisories per Marine Corps Network Operations and Security Center.

Help Desk Systems Administrator

Confidential

Responsibilities:

• Maintained the ticket database queue as the incident manager while administering the accurate creation, tracking, and timely completion of trouble tickets to include; account creation/management, token issuance, AMHS, device troubleshooting, telephone service, and all other instances.
• Maintained organizational mailboxes and assured the accurate creation, and timely completion of service requests.
• Individually managed system images for re-imaging and reconstructing client machines.