Site Engineer/RedHat Linux Administrator Resume

TECHNICAL SKILLS:

Problem Solver, Critical Thinker, Enthusiastic, Punctual, Fast Learner, Excels In A Team Environment, Troubleshooter, Motivated, Organized

EXPERIENCE:

Confidential

Site Engineer/RedHat Linux Administrator

Responsibilities:

Lead developer and engineer of daily server integrity checks project, hosted via GIT on DI2E Developer Collaboration Tools
Lead in adapting daily server integrity checks project to Ansible in effort to produce better automation
Creation and modification of scripts in bash, python, perl and YAML in all stages from fresh to compiling the RPM
Use DI2E Confluence, Bitbucket and Jenkins
Work directly with Confidential chief engineer in various facets from advanced troubleshooting to developing scripts
Experience with Redhat Satellite 6.1, including components Foreman, Katello, Puppet and Pulp
Ensure data integrity, the proper processes are running, and overall functionality through daily status checks and troubleshooting of issues for the NIPRNet, SIPRNet and Global Directory Services (GDS) systems
Issue and approve certificates for testing various facets of the Confidential process
Creation and provisioning of accounts
Make requested system modifications to configuration files, operating systems, and in - house developed components of the Confidential operating environment. Including certificate authorities (CA), data recovery managers (DRM), and directory servers (DS)
Evaluate and apply new software, maintenance patches and hot fixes on servers from tickets created in Remedy by the engineering team in the form of either RTS or CRs
Make recommendations for system upgrades and new hardware components
Keep documentation related to project up to date
Also specialize in performing changes and troubleshooting Ticket Management System (TMS) Non-Person Entity (NPE) and Purebred systems

Confidential

IT Specialist

Responsibilities:

Provide Tier 3 mobile phone/desktop support to nearly 5,000 government employees and contractors for the configuration and administration of laptops, desktops, Android and Apple mobile devices
Reimaging computers and domain troubleshooting
Hardware and software diagnosis both remotely ( Confidential ) and on-site
Fixing, replacing and upgrading hardware within desktops and laptops, including hardware replacement through Dell TechDirect
Responsible for handling security tickets including cloning the hard drive for analysis, creation of a timeline via SOPHOS in Fedora Linux and removing the malware
Experience with an ITIL based ticketing system (ServiceNow)
Working experience with group policy object (GPO) management: adding, deleting, or changing groups and group permissions
Configured email, remote/dial-up connections, and networking protocols on systems to add users to the appropriate domains
Responsible for Mobile device management (MDM) including issuing and decommissioning mobile devices through both internal databases and IBM MaaS 360 for both Android and Apple devices

Confidential

IT Specialist

Responsibilities:

Provided Tier 1 and Tier 2 telephone/desktop support, and primary support interface to 600+ government, contractor and military personnel
Configured and administrated Checkpoint security hard drive encryption and RSA token configuration / administration
Responsible for new employee orientation and account creation, including end user training on applications, FHFA policies, and procedures (for the IT department)
Inventory and asset management tracking through Confidential
Primary duties included installation, configuration, administration, and troubleshooting of printers, blackberries, iPhones, palm pilots, PC’s/laptops, scanners, Citrix applications, Active directory, and Microsoft Exchange mail

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