SUMMARY:

• An infrastructure and virtualization system administrator with 18 years of experience planning, building and maintaining enterprise level servers and blade systems running Windows, Linux, VMware and Confidential virtualization platforms in support of development and test teams.
• Strong team skills leading developers to results. Managing lab inventory hardware and software, learning, and implementing new technologies, while improving operational efficiency.
• Deploy, Break/Fix, and Decommission enterprise lab servers, storage, network and IoT hardware.
• Primary roles have included system administration and lab management (hundreds of systems; at scale).
• Managed multiple cross - platform environments (Windows, Linux), and work with Hyper-V and VMware (Incl. VDI to reduce developer costs).
• Responsibilities included administration, upgrades, security and asset management, hardware support, power, heating and cooling. Collaborate with testers and developers to produce workable environments.

TECHNICAL & SPECIALIZED SKILLS:

• Lab management and inventory control. System triage and remediation.
• Confidential Windows installation, configuration, networking, and storage from Windows 95 through Windows Server 2012 and Windows 10
• Virtualization (build and maintained virtualization environments: ESX/vSphere, Hyper-V, KVM, Xen, and some work with Confidential ’s PowerVM)
• System Management and health monitoring including System Center: SCOM and SCVMM.
• SAN Setup (standard SAN storage setup with SAS, Fiber Channel, and 10/40 GbE connectivity)
• Some light IPv4 & IPv6 LAN networking (Windows, VMware, etc.)
• Rack level power/cooling management and KVM (SME).

PROFESSIONAL EXPERIENCE:

Confidential, Redmond, WA

System Analyst / Lab Specialist

Responsibilities:

• Rack, setup, and maintain variety of Confidential, Confidential, and Confidential servers for various Confidential test, development, and performance/stress teams, across a variety of labs and data centers. Deployment and maintenance of IoT devices.
• Setup, configure KVM switches and PDUs for remote access and remote power control. Team Subject Matter Expert on KVM (both Raritan and Avocent/Vertiv).
• Configure systems & OS for functional, performance, or VM hosting. Some VM host stacks and private (MS Internal) cloud support and break/fix. Monitor system health using Confidential System Center Operations Manager and System Center Virtual Machine Manager.
• Used distributed WDS environment to prepare hardware for automated OS imaging using Confidential WDS. Use Confidential inventory control (Asset Explorer), job automation (WTT), and service request system (TechEase & CSHelp) to respond to system faults, investigating and resolving issues. Some scripting involved (PowerShell).
• Write and submit articles and training to Confidential ’s STB-IT Knowledge Base.
• Ticket/Labor triage and delegation.

Confidential, Kirkland, WA

IT Specialist / Lab Administrator

Responsibilities:

• Installed and maintained VMware virtual servers (ESX), Confidential Hyper-V servers, and both Xen and KVM on Red Hat and SuSE Linux hosts, building virtualized environments for both developers and tester to work with. Worked with developers (incl. coding) to resolve defects and test builds quickly.
• Maintain and upgrade Confidential enterprise system hardware and local network.
• Evaluated and specified hardware, tracking from acquisition to disposal. Maintain Confidential Windows Server, Red Hat Enterprise Linux, and SuSE Enterprise Linux servers for security compliance.
• Setup and maintain SAS and Fiber Channel SAN storage to provide permanent and protected storage for developers.
• Some scripting to support image staging (Python and JavaScript)
• Build localized and virtualized IPv6 networks for development and testing (incl. ‘ESX-in-a-box’)
• Used Centralized VDI to support large numbers of 24/7 developer and testing environments.
• Worked with Confidential ’s “cloud computing” to provide virtual servers for developers & testers, reducing over-all, in-lab hardware costs.

Software Engineer / IT Specialist

Confidential

Responsibilities:

• Wrote C and C++ code supporting Confidential BladeCenter Windows-over-network install of Windows ( Confidential 3.2.1).
• Developed scripted test-automation of builds (scripting through VBScript, JavaScript, and DOS).
• Travelled and assisted/taught test teams in Raleigh, North Carolina (subjects: SCSI and network).

Software Engineer

Confidential

Responsibilities:

• Also, authored Confidential internal white paper on Confidential AppCenter during this time.

Software Engineer

Confidential

Responsibilities:

• Developed MMC “snap-in” client code to monitor and manage 1 Gb Ethernet stack and driver.

Software Engineer

Confidential

Responsibilities:

• Organized testing and hardware for this project and others on team.
• Spent 2 months in Japan working with test teams.

Software Engineer

Confidential

Responsibilities:

• Developed test platforms and plans for test-coverage.

Software Engineer

Confidential

Responsibilities:

• Prepared performance review of Windows running on Power PC.
• PC hardware, performance, and configuration.
• Benchmarking and some development; C/C++

Confidential, Seattle, WA

Customer Support Engineer

Responsibilities:

• Provided basic code-development support for Windows 95.