Network Operations Analyst Resume
SUMMARY:
Possess over 15 years of experience in network design, engineering, operations, provisioning, support, and systems testing. Thorough knowledge of Confidential infrastructures and technologies with broad, hands - on exposure to a multitude of vendor platforms and technical protocols.
TECHNICAL SKILLS:
APPLICATIONS: CiscoWorks, HPOpenView, Oracle10g, VeritasVCS, MS SQL Server, Solarwinds, Cacti
ROUTERS/SWITCHES: Cisco 10K/ASR 9010/7600/7500/7200/3800/3750/ MGX8850Juniper MX960/480/ERX/M5/M10/M320, Lucent CBGX3500,CBX550/500, Alcatel 7750/7470/7210
DSLAM/DLC/GPON: Calix, AFC, AdTran TA5000, Lucent, Cisco, Alcatel, Nokia, Nortel, Ciena, Fujitsu, Occam, Wave7Optics, Anda, Zhone, Paradyne, Catena, Marconi
DATACOMM: DWDM, SONET, 10G-EPON/GPON, OC-12/48/192, Carrier Ethernet, Confidential /FR, T-1/DS3, xDSL
PROTOCOLS: MPLS, BGP, OSPF, TCP/IP, PPPoA/oE, SNMP, DNS, RADIUS, HTTP, Versa SD-WAN
TEST SETS: Ixia, Spirent, Agilent, Acterna, EXFO, JDSU, Fluke
OPERATING SYSTEMS: Solaris10, MSWin Server 2003, CentOS, Linux
Microsoft Office: Word, Excel, PowerPoint, Visio
PROFESSIONAL EXPERIENCE:
Confidential
Network Operations Analyst
Responsibilities:
- Monitor, repair, troubleshoot core and access Ethernet/IP routers and switches on Juniper, Cisco, Alcatel-Lucent, Cyan (Z33,Z77), Ciena, and Accedian platforms. Support BGP, MPLS, OSPF, IS-IS, L2/L3 MPLS VPN, Metro Ethernet circuits, E-Line/E-LAN, VPLS, Versa SD-WAN, and DDoS mitigation.
- Diagnose BGP routing issues (route preference, idle/active session, dampening) and services (advertising prefixes, setting up authentication, new turn-up session). Assign IPv4/IPv6 address blocks, verify routing. Update customer records on DNS servers.
- Troubleshoot service-affecting issues such as hard down, packet loss, high latency, flapping, degraded service, etc. Dispatch and assist field technicians with shooting fiber, verifying light levels, identifying fiber fault with OTDR, and conduct RFC 2544 tests. Evaluate LOA-CFA Letter Of Authority and Customer Facility Assignment documentation. Identify Minimum Point of Entry (MPOE), Relay Rack position, Mounting Position, and Fiber Distribution Panel location, and SFP/XFP hardware specs for Internal Service Orders (ISO).
- Work with operations groups such as Wavelengths/DWDM, SONET, FTT, Dark Fiber, Video, and Colocation/Datacenters to resolve customer issues. Direct and assist field technicians for new circuit Test-&-Turn-up and activations.
Confidential, MIDLAND, TX
Field Rig Technician
Responsibilities:
- Perform daily maintenance on rig sensors and electronic drilling instrumentation.
- Troubleshoot and install rig sensors for automated drilling functions.
- Assist Rig Electrician with troubleshooting and programming Omron, Siemens, and Allen-Bradley PLCs.
- Install and troubleshoot Pason Electronic Drilling software on Linux and MSWindows platforms.
- Troubleshoot VSAT-based Internet and local WiFi connectivity.
- Install, troubleshoot, maintain Siklu EH-1200 mmWave and Ubituiti backhaul radios.
Confidential, FL
Network Engineer
Responsibilities:
- Working with the Data Circuit Provisioning team, configure Ethernet Virtual Circuits ( Confidential ) throughout the network path. Layer3 configuration of Network Interface Devices (NID).
- The daily use of MPLS L2, VLAN, Confidential, EPIPE, VPLS, Sub-Interface, and Bridge Domain protocols. Work with Point-to-Point / Multipoint, ELAN, and DIAs.
- Configure Confidential and MPLS circuits on Cisco 9010, 6500, 7600, 3600, 4900, and 3700 devices
- Configure Confidential and MPLS circuits on Alcatel Lucent (ALU) 7450, 7750, and 7210 devices
- Configured Confidential circuits on Adtran TA5000, NV838, 5300, 4300, and other versions
- Configured Confidential circuits on BTI 700s and Calix E5/E7 switches
- Configured Confidential circuits on Ciena 3900s, RAD 200s, and Canoga Perkins NIDs
Confidential, FORT WAYNE, IN
Network Engineer
Responsibilities:
- Network migration for HSI/Dynamic and Static Internet customer traffic from legacy Confidential and FrameRelay clouds to CarrierEthernet/MPLS core NextGen-BRAS routers.
- Engaged in planning verification, migration preparation, coordinating with Confidential and Field personnel. Conducting traffic uplink re-mapping, re-homing, and hot-cut for node management, business-class customer Static-IP circuits, and Carrier EVCs/E-Pipes.
- Provisioning and preparation of circuits and traffic tunnels through new data route from the DSLAM/Aggregator, through MPLS-enabled Carrier switches and routers, to the NGBRAS router.
Confidential, SAN ANTONIO, TX
Field Service Tech
Responsibilities:
- Perform troubleshooting of WiMAX, Satellite, and Cellular connectivity and installation for Internet data and IP-phone services supplied to two of world's three-largest onshore oil&gas operators. Work on-site at oil rig and wellsitelocations, as well as remote and cell tower WiMAX/GPON backhaul sites.
- Verify data connectivity, data performance, VoIP call quality and throughput for oil service clients.
- Troubleshoot backhaul connectivity and performance with GPON and TDM providers.
Confidential, MADISON, WI
Central Office Systems Engineer
Responsibilities:
- Provide high level and detailed design and engineering input for Central Office (CO) Inside Plant (ISP) and Data Center projects, including estimated capital costs and allocation of costs. Select, support, and manage internal ISP/OSP installation professionals and external engineering vendors. Partner with Outside Plant Engineering (OSPE) to create a seamless engineering function in the Implementation pipeline.
- Plan and deploy new services using transport technologies that include GPON, VDSL2, SONET, Confidential, Metro-Ethernet, POS, DWDM, CWDM, and ROADM. End-to-End engineering of full-service IPTV solution from Network Architecture group for deployment via transport (Cisco 15454, Optelian OMS-510, Cyan-Optics Z77/Z33, AlcaLu 7750 SR12, Cisco CRS-1), distribution (Calix E7/C7, AlcaLu 7750 SR7, Cisco Nexus 5548/2248, IneoQuest monitors, Confidential Encoders, and NTP/VOD servers) networks. Utilized MS Word, Excel, and PowerPoint. Received and verified test information prior to IPTV Network deployment with MPEG streaming.
Confidential, DALLAS, TX
Network/Transmission Engineer
Responsibilities:
- Post-sales support for Confidential fixed-wireline products - 10G-EPON and GPON/VDSL OLT/ONU, MPLS/Ethernet switches, Core/Access routers, DWDM, proprietary ( Confidential ) IPTV server, EMS server on Solaris/Oracle and MSWinServer2003/SQL, Veritas VCS cluster server with VMware virtualization, and SIP/IVR call center servers.
- Supported planning, installation, configuration, pre-service test, and final launch of first domestic ( Confidential .) Symmetrical 10G-EPON service implementation with live customer traffic.
- Installed and tested PON/DWDM optical network components in both MSO Headend and Central Office environment in accordance with MEF/OIF standards.
- Lab-based testing of network configuration for proprietary ( Confidential ) IPTV solution with MS MediaRoom, MS Server 2003, and MS SQL Server. Performed STB and IPTV testing in Confidential Lab.
Confidential, LITTLE ROCK, AR
Network Analyst
Responsibilities:
- VDSL/GPON IP-DSLAM system Test&Turn-Up. Configure and test Confidential - & IPDSLAMs, test uplink circuits (10GigE,DS3,T1,DS0,IMA,EFM) to Confidential /Ethernet switches, provision Confidential PVCs & Ethernet VLANs on router & switch interfaces, configure Cisco/Juniper/Alcatel router interfaces for IP traffic.
Confidential, SAN ANTONIO, TX
Construction Supervisor
Responsibilities:
- Oversight of construction from architectural planning stage to completion for family-owned custom home business in areas of construction, planning, procurement, purchasing, sales, and marketing. Performed cost-analysis for architectural plans and lumber take-off diagrams.
Confidential, TXSystems Engineer
Responsibilities:
- Provide technical consultation on project-oriented basis for Triple-Play (Voice/Video/Data) and Quadruple-Play (Voice/Video/Data/Wireless) technology convergence.
- Requests for Proposal (RFP) and real-world implementation testing performed in accordance with individual client specifications. Planning and managing capacity with various carrier planning groups (Facility, Transmission, DXC) for Confidential -Business Converged Packet Access (CPA) network. Assist customer migration to MPLS/VPN Private-IP network.
- Coordinated customer and network element migration, configuration/provisioning /troubleshooting core and access (FTTx/BPON/GPON, Confidential /IP-DSLAM, Metro/Gig-E) equipment.