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Systems Administrator Resume

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Tucson, AZ

SUMMARY

  • Accomplished systems administrator with 10 years of experience in the Information Technology field. Effectively plan, install, configure and optimize IT infrastructure to consistently achieve high availability and performance while reducing overall operating expenses.Proven ability to create and deliver solutions related to business growth, organizational development and systems optimization. Skilled problem identifier and troubleshooter, comfortable managing systems, projects and working with teams across the enterprise in a range of IT delivered services.

PROFESSIONAL EXPERIENCE

Confidential,Tucson, AZ

Systems Administrator

Responsibilities:
  • Administer Oracle Solaris 10 and 11 on SPARC and x86, Oracle Linux 6 and 7, Red Hat 5.x - 7.x, Ubuntu 12.04, Windows Server 2012 R2, Windows Server 2008 R2, VMware ESXi 5.0 and 5.5 for an infrastructure of 2000+ internal users.
  • Administer NetApp Data ONTAP 8.3 C-mode and 8.3 7-mode SAN storage systems.
  • Administer Oracle ZFS 7320 and 7420 storage clusters.
  • Provide support to Oracle Customer Care and Billing support team with application refreshes utilizing custom scripts to automation Oracle ZFS snapshot create/rollback procedures and refreshing environments by utilizing Oracle’s ZFS replication technology.
  • Assist core NetApp storage team with an updated VMware guest system restore process leveraging NetApp flex-clone technology which reduced VMware guest system restore times to 10 minutes as opposed to 2 hours.
  • SME for Corporate wide Solaris, Linux and Windows security patching processes and procedures.
  • Assisted core VMware SME with architecture of new CIP ESXi cluster which would isolate the current High-Impact EACM’s and PACS systems within their own dedicated cluster, thus reducing the impact of CIP version 5 on all virtual machines currently running within the existing VMware infrastructure.
  • Validate that all support documentation is up-to-date and accurate.
  • Provide training and mentorship to Student Interns and Help Desk staff.
  • Provide 24/7 on-call support.

Confidential,Tucson, AZ

Systems Administrator 

Responsibilities:
  • Design and build VMware vCenter server infrastructure for sub-domains with older ESXi 5.0 environments.
  • Subject matter expert for NERC CIP version 3 and version 5 for Corporate EACM (Electronic Access Control and Monitoring) systems, Intermediate devices and PACS (Physical Access Control Systems) servers.
  • Assisted Unix SME with migrating applications and filesystems running on Veritas to NFS filesystems on Oracle ZFS clusters which resulted in a reduction in annual Symantec maintenance by $250,000.
  • Provided core UNIX support to the Oracle Customer Care and Billing application team during an upgrade from version 2.2 to version 2.4.
  • Validate that all support documentation is up-to-date and accurate.
  • Provide training and mentorship to Student Interns and Help Desk staff.
  • Provide 24/7 on-call support.

Confidential, Tucson, AZ

Systems Administrator 

Responsibilities:
  • Assisted Unix SME with upgrading physical Solaris global zones to newer Oracle T4-2 and consolidating databases onto one Production Solaris zone and one Non-Production Solaris zone which resulted in a reduction in annual Oracle maintenance by $75,000.
  • Consolidated Linux and Windows patching into one management tool called, Lumension Endpoint Management System, which resulted in reducing risk to the enterprise since many Linux systems were installed without IT assistance and as a result were not being patched and maintained.
  • Create UNIX and Linux scripts based on internal needs.
  • Validate that all support documentation is up-to-date and accurate.
  • Provide training and mentorship to Student Interns and Help Desk staff.
  • Provide 24/7 on-call support.

Confidential, Tucson, AZ

Programmer Analyst 

Responsibilities:
  • Primary support for IBM Tivoli IT Maximo Service Management application.
  • Technical Lead responsible for assisting developers with IT Maximo design and implementation.
  • Gathered user requirements with Project Management team and end-users; translated requirements to system definitions and developed efficient and technologic solutions.
  • Provide 24/7 on-call support.

Confidential, Tucson, AZ

IT Help Desk Support Technician

Responsibilities:
  • Performed 1 st level support for all IT related incidents and requests and escalated to appropriate 2 nd or 3 rd level support teams if necessary.
  • Perform break-fix for all workstation class hardware, laptops, printers, peripherals, conference room equipment and software applications at an enterprise.
  • Updated support documentation.
  • Provide 24/7 on-call support.

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