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It Independent Contractor Resume

5.00/5 (Submit Your Rating)

Houston, TX

PROFESSIONAL SUMMARY:

Microsoft Certified Solutions Associate (MCSA) with the skills to manage the infrastructure, Web and IT application servers. Organize the server infrastructure and implement the management and maintenance of Active Directory and Network Infrastructure.

TECHNICAL SKILLS:

  • Hands - on experience in assembly and installation of PCs
  • Data backup and recovery systems and Configure a Remote Access VPN Server
  • Maintain user accounts and addition of new users
  • Setting up and troubleshooting Local Area Network (LAN) and Wide Area Network (WAN) networks and controlling network connectivity issues
  • Perform troubleshooting for connectivity, accessibility, software, and hardware issues
  • Set up and perform scheduled preventative maintenance and support tasks to keep Windows and all other peripherals up to date and safe
  • Networking knowledge: DHCP, DNS, Ethernet, FTP, Wireless (802.11), TCP, WINS and IPv4
  • Install and configure operating systems (XP/Vista/7), Windows Server 2008, Windows Server 2008 R2, Microsoft SQL Server 2005 and hardware for optimum performance
  • Installing operating system service packs, updates, and other security patches
  • Proficient in Microsoft Word, WordPerfect, Windows XP, Vista, and Windows 7, MS Excel and MS PowerPoint, Oracle VM VirtualBox and Packet Tracer
  • File Transfer Protocol (FTP) server knowledge, familiar with DOS and PowerShell commands and SCCM 2007

WORK HISTRY:

IT Independent Contractor

Confidential, Houston, TX

Responsibilities:

  • Setup and configured Microsoft 2008 and 2008 R2 Servers
  • Installed, configured, migrated and troubleshot Active Directory, to include users, group policy, GPO’s and OU’s
  • Backed up machine data with RedDawn migration tool and confirmed backup was successful
  • Restored machine data on new computer with RedDawn migration tool, verified time, time zone and set the screen resolution
  • Disconnected and reconnected computer workstations and assured that the second monitor was enabled and the primary monitor was in the correct place

Contractor Desktop Support

Confidential, Houston, TX

Responsibilities:

  • Maintained and administered computer networks and related computing environments including computer hardware, systems software, applications software, and all configurations
  • Assisted Network Technician in setting up Cisco small business switch and Ubiquiti access point
  • Tested connectivity of computers including connection to the domain through the VPN and ensured wireless connectivity to the access point for all computers
  • Diagnosed, troubleshoot, and resolved hardware, software, and other network and system problems, and replace defective components when necessary
  • Planned, coordinated, and implemented network security measures to protect data, software, and hardware

Customer Care Specialist

Confidential, Houston, TX

Responsibilities:

  • Presented options for resolution in a timely manner
  • Analyzed problems and anticipated people's needs
  • Informed customers about services available
  • Dealt tactfully and effectively with difficult customers

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