SUMMARY:

• Enthusiastic network engineer with the drive and determination to resolve complex issues.
• Possess effective organizational skills and excellent knowledge of networking technologies with the commitment for keeping up to date with the latest developments.
• Experienced in providing motivation, guidance and networking consultancy services to clients and colleagues.
• Highly skilled in Infrastructure services implementation such as DHCP, and DNS
• Good knowledge of implementing security measures on devices and servers by using applications such as Access Control List, TACACS+, and RADIUS
• Good knowledge of Wireless access design and monitoring using Aerohive software application
• Knowledge of information security protocols
• Knowledge of Database Security Management
• Basic understanding of F5 loader balancers
• Good knowledge of Wireless access design and monitoring using Aerohive software application
• Provided optimal performance and availability by designed networks using technologies such as HSRP, VLAN, VPN, GRE, MPLS, F5 load balancer

SKILL:

• Microsoft Word, Microsoft PowerPoint, Microsoft Excel, Microsoft Access, Exchange/Outlook, Knowledge of Microsoft Server Administration Windows 7 OS, Ability to Install and Configure Windows Server 2012 R2
• Performed analysis and presented results using SQL, MS Access, Excel, and Visual Basic scripts, Basic knowledge in computer programs such as: CSS, HTML, and Java, JavaScript, Visual Basic, C#, ASP.NET, XML, JQuery
• Good knowledge of Wireless access design and monitoring using Aerohive software application
• Basic understanding of F5 loader balancers
• Sound knowledge of MPLS technology as a substitute for packet routing
• Good knowledge of VMWare
• Substantial knowledge of cloud computing and Internet of Things (IoT)
• Great understanding of networking protocols such as IPSEC,HSRP, VRRP
• Ability to troubleshoot networks by using the Top - Down or Bottom-Up approach of the OSI and TCP/IP model
• Experience configuring, setting up, and deployment of wireless hardware and software for Wireless Mesh Network
• Knowledge of information security protocols, Firewalls, Palo Alto
• Knowledge of Database Security Management
• Security compliance standards knowledge of HIPPA, NIST, and HITECH
• Familiarity with various security tools
• Basic knowledge of Cuckoo, Nessus, Wireshark, Encase, FTK, Splunk, Meraki SD-WAN

EXPERIENCE:

Confidential, Eden Prairie, MN

Network Engineer

Responsibilities:

• Responsible for completeing client network accessments and providing detailed recommendations for improvements.
• Responsible for the maintenance of client network infrastructure: including maintaining, configuring, and supporting Cisco LAN/WAN devices such as routers, switches, and firewalls, across multiple data centers
• As a member of the Network Systems team, I was responsible for documenting and keeping configuration records, and network layouts, for both the logical and physical network architecture in the enterprise environment
• Provided optimal performance and availability by designed networks using technologies such as HSRP, VLAN, VPN, GRE, MPLS, F5 load balancer
• Focused on network integration, updates, upgrades, failure recovery procedures, backups, network troubleshooting and network monitoring methodology
• Maintained network security infrastructure by using Layer3 and Layer2 security technology, such as ACLs, IPsec Confidential

Confidential

Network Administrator / Cluster Administrator

Responsibilities:

• Set up and managed accounts, or log-ins for about 40 employees, and Shell loyal customers, into Shell UK services, via authentication systems such as Radius server
• Responsible for the maintenance and set up of network devices and communication tools, such as computers, MODEMS, Wireless Access Points, printers and IP phones, at each branch office.
• Organized meetings between the branch managers and their staff, by sending notifications via emails, text, and printout
• Supervised branch managers across sites and allocating duties and responsibilities to the staff
• Analyzed and reconciled records of sales and purchases by using the company database software
• Attended courses on health and safety procedures, and was awarded a certificate of completion
• Responsible for the documentation and reporting of incidences relating to hazards and near misses, while offering preventive solutions

Confidential

Information Technology Administrator

Responsibilities:

• Managed the network structure of six sites and enhanced the communication among sites by installing wireless access points, and configuring IP addresses on the wired devices
• Cataloguing and arrangement of recyclable items into categories for either reuse purposes, or recycling purposes
• Worked hand in hand with the sales and marketing team to ensure customers get the best service and treatment
• Conducted data analysis, data input and record keeping by using Microsoft Excel application
• Performed administrative duties such as setting up meetings with clients, and creating management reports.
• Created and wrote manuals for electrical reuse, repair and testing guidelines

Confidential

Helpdesk Support/Field Engineer

Responsibilities:

• Served as a first responder for the Fiber Optics Maintenance team
• Provided quality customer service to clients, and resolving client issues instantly as well as escalating problems to dedicated specialist, while maintaining a good level of communication with respect to the Service Level Agreement ( Confidential )
• Created and monitored tickets relating to client issues and making sure all issues are addresses and prioritized according to Confidential
• Conducted Fiber Optic installation, operation, management, and maintenance
• Led the Fiber Optics Splicing team consisting of two field engineers, two technicians, and two patrol personnel
• Completed a Fiber Optics training course on Dense Wavelength Division Multiplexing (DWDM)
• Worked with fiber maintenance tools, like Optical time-domain reflectometer (OTDR), and splicing machine
• Maintained a round the clock availability and alertness to immediate calls from clients or the co-workers