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It Analyst Resume

Braselton, GeorgiA

TECHNICAL SKILLS:

  • Cherwell System, CRM, LANDesk SFDC Pro Tools, Linus/Unix Symantec Endpoint Protection, Firewall
  • Windows 7, Windows 8/8.1
  • Remote Desktop and VPN, SQL Server
  • NMmap, FileZilla, Wireshark. Notepad++
  • Linear Video Editing (Beta to Beta)
  • Media Planner, Grass Valley: Edius Pro 6.5, Grass Valley
  • Technical\ Application\Hardware
  • Microsoft Active Directory, TCP/IP, DNS, DHCP
  • Network Troubleshooting, LAN and WLAN Configuration
  • Android, Windows Mobile, Apples iPhone and iPad
  • Desktop, Cisco Routers, Switches, Firewalls, T1 routers, and DSL install

PROFESSIONAL EXPERIENCE:

Confidential, Braselton, Georgia

IT Analyst

Responsibilities:

  • Troubleshooting and analysis of IT, Devices, Network and Porting related incidents based on knowledge of IT Systems including network protocols and terminology (GSM, GPRS, UMTS and LTE).
  • Make recommendations for systems improvement or redesign
  • Respond to request for assistance via e - mail, Instant messaging or telephone. Identifies procedural and processes errors
  • Perform pro-active trend analysis of incidents to identify common root causes Develop post resolution notes.
  • Assist clients with payment process.
  • Assist customers in Porting telephone numbers.
  • Make recommendations for systems improvement or redesign.

Confidential, Alpharetta, Georgia

Network Operations Analyst

Responsibilities:

  • Communicated with system users to ensure accounts are set up properly or to diagnose and solve operational problems.
  • Coordinated network or design activities with designers of associated networks.
  • Developed conceptual, logical, or physical network designs.
  • Maintained networks by performing activities such as file addition, deletion, or backup.
  • Participated in network technology upgrade or expansion projects, including installation of hardware and software and integration testing.
  • Prepared detailed network specifications, including diagrams, charts, equipment configurations, or recommended technologies.
  • Designed, build, or operate equipment configuration prototypes, including network hardware, software, servers, or server operation systems.

Confidential, Atlanta, Georgia

Network Specialist

Responsibilities:

  • Analyzed network data to determine network usage, availability, or server function
  • Evaluated local area network (LAN) or wide area network (WAN) performance data to ensure sufficient availability or speed, to identify network problems, or for disaster recovery purposes.
  • Installed new hardware or software systems or components, ensuring integration with existing network systems.
  • Monitored industry websites or publications for information about patches, releases, viruses, or potential problem identification.
  • Tested repaired items to ensure proper operation.
  • Installed new hardware or software systems or components, ensuring integration with existing network systems.

Confidential, Atlanta, Georgia

Traffic Coordinator

Responsibilities:

  • Assisted master control supervisors with backup integrated receiver decoders and emergency playlists as needed
  • Ingested and QC long - form and short-form media content for Confidential 's Owned and Operated stations
  • Scheduled and prepare satellite feeds from national syndicators and the network Confidential
  • Trained new team members on Pro-bel automation system and Morpheus Acquisition
  • Timed out playlists and check logs for missing content and errors
  • Organized and create feed schedules, dub lists, and QC logs
  • Ran daily purge lists
  • Basic broadcast troubleshooting
  • QC and ingest Super Bowl and Olympic Games content
  • Inputted all commercial, promotional, and program data into the system

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