IT Analyst Resume Braselton, Georgia - Hire IT People

TECHNICAL SKILLS:

Cherwell System, CRM, LANDesk SFDC Pro Tools, Linus/Unix Symantec Endpoint Protection, Firewall
Windows 7, Windows 8/8.1
Remote Desktop and VPN, SQL Server
NMmap, FileZilla, Wireshark. Notepad++
Linear Video Editing (Beta to Beta)
Media Planner, Grass Valley: Edius Pro 6.5, Grass Valley
Technical\ Application\Hardware
Microsoft Active Directory, TCP/IP, DNS, DHCP
Network Troubleshooting, LAN and WLAN Configuration
Android, Windows Mobile, Apples iPhone and iPad
Desktop, Cisco Routers, Switches, Firewalls, T1 routers, and DSL install

PROFESSIONAL EXPERIENCE:

Confidential, Braselton, Georgia

IT Analyst

Responsibilities:

Troubleshooting and analysis of IT, Devices, Network and Porting related incidents based on knowledge of IT Systems including network protocols and terminology (GSM, GPRS, UMTS and LTE).
Make recommendations for systems improvement or redesign
Respond to request for assistance via e - mail, Instant messaging or telephone. Identifies procedural and processes errors
Perform pro-active trend analysis of incidents to identify common root causes Develop post resolution notes.
Assist clients with payment process.
Assist customers in Porting telephone numbers.
Make recommendations for systems improvement or redesign.

Confidential, Alpharetta, Georgia

Network Operations Analyst

Responsibilities:

Communicated with system users to ensure accounts are set up properly or to diagnose and solve operational problems.
Coordinated network or design activities with designers of associated networks.
Developed conceptual, logical, or physical network designs.
Maintained networks by performing activities such as file addition, deletion, or backup.
Participated in network technology upgrade or expansion projects, including installation of hardware and software and integration testing.
Prepared detailed network specifications, including diagrams, charts, equipment configurations, or recommended technologies.
Designed, build, or operate equipment configuration prototypes, including network hardware, software, servers, or server operation systems.

Confidential, Atlanta, Georgia

Network Specialist

Responsibilities:

Analyzed network data to determine network usage, availability, or server function
Evaluated local area network (LAN) or wide area network (WAN) performance data to ensure sufficient availability or speed, to identify network problems, or for disaster recovery purposes.
Installed new hardware or software systems or components, ensuring integration with existing network systems.
Monitored industry websites or publications for information about patches, releases, viruses, or potential problem identification.
Tested repaired items to ensure proper operation.
Installed new hardware or software systems or components, ensuring integration with existing network systems.

Confidential, Atlanta, Georgia

Traffic Coordinator

Responsibilities:

Assisted master control supervisors with backup integrated receiver decoders and emergency playlists as needed
Ingested and QC long - form and short-form media content for Confidential 's Owned and Operated stations
Scheduled and prepare satellite feeds from national syndicators and the network Confidential
Trained new team members on Pro-bel automation system and Morpheus Acquisition
Timed out playlists and check logs for missing content and errors
Organized and create feed schedules, dub lists, and QC logs
Ran daily purge lists
Basic broadcast troubleshooting
QC and ingest Super Bowl and Olympic Games content
Inputted all commercial, promotional, and program data into the system