Information Technology Manager Resume Minnetonka, MN - Hire IT People

SUMMARY:

I am in search of a full - time remote position working for a friendly, team-oriented company where I can utilize my years of IT skills and leadership experience to advance with the company and with technology. My friendly personality and ability to handle multiple tasks and projects, prioritize tasks, and be extremely supportive to co-workers and clients guarantees that I become an asset to any company.

INFRASTRUCTURE AND APPLICATION KNOWLEDGE INCLUDE:

Windows Server Operating Systems
(Windows Server 2008 R2, 2012, 2012 R2, 2016)
Windows Client Operating Systems: Windows 7, 8, 10
Database Administration (MSFT SQL Server)
MSFT Exchange/365
IIS 7.5 and 8 and Web Servers
VMware/VSphere/VCAC
Nutanix VDI Environment
HP Service Manager
HP Release Control
HP uCMDB
HP PPM
HP Operations Orchestrator (HP OO)
Monitoring: ELK/Zabbix/SPLUNK
Networking - Firewalls, TCPIP, DNS, VPN
Load Balancers (F5 BIG IP Vs. 10 & 11)
Wireshark
Azure/AWS Web Services
Axway Gateway Interchange (EDI/ Confidential )
McAfee ePO/Various AV Software
Web Design - HTML/CSS/Graphic Design
FTP and other SFTPs
Disaster Recover Plans
Unix Operating Systems (light)
ITIL
Active Directory
SSL Certificate Management
Apache/Tomcat
Office and employee management
Accounting (AP/AR/PR/PO)
Excellent customer/client service

EXPERIENCE:

Information Technology Manager

Confidential, Minnetonka, MN

Responsibilities:

Staff Training
Technical Project Management
Solution Implementation Management
Employee Performance Reviews
Manage Weekly Staff Meetings
Track Staff Projects & Deadlines
Maintain Global & On-Call Schedule
Manage a staff of 7 administrators

Confidential

Systems Administrator

Responsibilities:

Purchasing & Renewals of approx. 2500 SSL Certificates
Purchasing & Renewals of hundreds of domains
Communicate and work with our client domain owners for annual renewals
Install SSL certificates on F5 BIGIPs
Troubleshoot F5 Issues & certificate issues for thousands of online stores & customers

Confidential

Systems Administrator

Responsibilities:

Maintain platform
Set up partner relationships with clients
Troubleshoot file integration issues and resolve them
Certificate management for partner relationships

Confidential

Systems Administrator

Responsibilities:

Collaborating with other teams in the organization to bring resolution for the customer
Work with customers and/or technical bridge by video conferencing to resolve issues
Team responsible for troubleshooting and rapid resolutions of production issues on highly visible platforms that host e-commerce stores for some of the largest software companies in the world.
PCI Compliance for all systems and platforms
Utilize HP Service Manager, HP Release Control, and HP uCMDB daily
Support adherence to and improvement to service management and support processes
Technical writing of documentation and best practices

Systems Administrator

Confidential

Responsibilities:

Management, maintenance and administration of a Microsoft Windows XP/Windows 2003 server network in 3 office locations, hosting 25+ users.
In person and remote support, paperless office implementation and administration including hardware and software purchasing, installation, configuration and end user training.

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Information Technology Manager Resume

Minnetonka, MN

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