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Systems Analyst/epic Report Writer/contract Analyst Resume

Gastonia, NC

SUMMARY:

  • Versatile, highly productive IT professional with a passion for leveraging technology to impact profitability and employee satisfaction.
  • Provided leadership for on - time, on-budget software conversion projects in two different industries resulting in a 25-30% reduction in IT and/or office staff.
  • Expert project management Excellent team-building skills
  • Strong analytical skills Superior time management
  • SQL, Crystal, Access, Epic RWB Innovative problem solver using "no box" programming philosophy

TECHNICAL SKILLS:

  • SQL
  • Access
  • Crystal Reports
  • Project Management Expert
  • Epic Contract Management 

WORK EXPERIENCE:

Systems Analyst/Epic Report Writer/Contract Analyst

Confidential, Gastonia, NC

Responsibilities:

  • Designed complex systems to support Patient Financial Services, resulting in reduction of 12 FTEs.
  • Saved organization over $1 million by developing and supporting software internally rather than purchasing software packages.
  • Developed over 600 reports using SQL, Crystal, Reporting Work Bench, and Access to support organizational excellence.
  • Set up and maintained over 30 insurance contracts.
  • Implemented data warehouse to facilitate production of timely, comprehensive, accurate reports used in decision-making process.
  • Managed relationship with EBO and bad debt collection agencies.
  • Prepared comprehensive monthly analyses of all facets of revenue cycle.

Director of MIS

Confidential, Lincolnton, NC

Responsibilities:

  • Managed computer network and phone systems for a $600 million, 110-location tire and related products distributor.
  • Provided leadership for up to 15 employees with a $750,000 budget.
  • Implemented telemarketing center, warehouse automation system and electronic commerce.
  • Reduced IS department expenses by 41% and personnel by 57% before mergers necessitated the hiring of additional staff.

Data Processing Manager

Confidential, Valdese, NC

Responsibilities:

  • Successfully managed computer operation supporting manufacture and distribution of baked goods to 4 states with $100 million in sales.
  • Managed 13 direct reports in MIS, Accounts Receivable, Credit, Order Entry, and Payroll areas.
  • Reduced corporate office staff by one-third by designing computer systems which eliminated manual operations.
  • Implemented route accounting, electronic ordering and bar coding to facilitate inventory control.

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