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Configuration Engineer Resume

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Palm Harbor, FloridA

SUMMARY:

  • WebSphere Products/Business Continuity Planning/Mainframe Systems Programming
  • UNIX, Windows & AS400 Operating Systems/Multiple Systems Management/Business Process Improvements
  • Senior Software Developer/Technical Liaison and Certified Confidential Business Process Analyst with more than 20 years of hands - on experience, in managing the installation & upgrades of critical applications and software packages for back-end & front-end environments
  • Implemented an in-house interactive system on surplus hardware, generating savings of $6 million per year in outside timesharing services. Consequently, this system became the preferred platform for all interactive systems within 2 years at Confidential.
  • Installed, configured, and maintained network of distributed VM systems allowing consolidation and elimination of communication connections. Increased utilization of this new network provided a method to dynamically reconfigure and adapt to communication outages with minimum disruption to end-users.
  • Selected by senior management to design and implement an automated self-documenting disaster recovery system, which seamlessly piggy-backed on existing file backup and recovery procedures.

CORE COMPETENCIES:

Technical Startup & Conversions; Large-Scale Engagements; Defining Software System Requirements; Utilizing Benchmark & Best Practice Techniques; Ability to Grasp & Utilize New Technologies; Technical Problem Analysis & Resolution; Project Leadership; and Managing Multi-Platform & Multi-Site Logistics.

TECHNICAL PROFICIENCY:

LAN/WAN/TELCO: Administration, design, planning, migration, implementation, security, deployment, AS400, TCP/IP, DNS, DHCP, SNA, VPN, cabling, hubs, switches, routers, wiring

Operating Systems / Server Hardware: Confidential z/OS, Confidential z/VM, Confidential AIX, Confidential z/VSE, Confidential OS/2, MS Windows (all versions since 3.1), Sun Solaris UNIX, HP-UX, Red Hat Linux, OS/400, Macintosh, Symantec Professional Antivirus/Mail Security/Ghost

Systems Hardware: Servers / Workstation Confidential, Compaq, Dell, Macintosh, ThinkPad Laptops, Linksys, HP high-speed laser printers, Honeywell mainframes

Application Servers: WebSphere Application Server, Microsoft IIS, JBoss, Apache

Application Software: MS Office Suite, Symantec Antivirus, Ghost, Confidential Lotus Notes, MS Project, Norton Utilities, Visio, Adobe Acrobat, Confidential BookManager, Graphical Data Display Manager (GDDM), ISPF, Confidential Lotus 1-2-3, Lotus Sametime, Lotus SmartSuite, Confidential Rational Application Developer for WebSphere, Confidential Rational ClearCase, Confidential Tivoli NetView, Confidential Tivoli OMEGAMON, Confidential WebSphere Portal, Confidential WebSphere Studio Application Developer, Confidential Abend-Aid, Confidential Xpediter, Confidential Resource Access Control Facility (RACF), Remote Spooling and Comunication Subsystem (RSCS), CA VM:Secure, CA VM:Account, CA VM:Operator, CA VM:Backup, CA VM:Batch, CA VM:Director, CA VM:Schedule, CA VM:Archiver, CA VM:Spool, CA VM:Tape, Microsoft Team Foundation Server, BMC Magic, Microsoft SharePoint, IIS, Citrix, Ant, Toad, MICS, SAS Time Series Regression, SAS Graphics, LDAP, Hudson, Nolio, Aldon, Remedy

Databases: Confidential DB/2, Oracle, Confidential DB/2 Alphablox, MySQL, Microsoft Access, Jet Engine, FoxPro

Middleware: SOA (Service Oriented Architecture), WebSphere MQ messaging, VMWare, WebSphere MQ Workflow, WebSphere Process Server, Microsoft BizTalk, Cognos, WebSphere Business Process Modeler, WebSphere Business Process Monitor, WebSphere Message Broker

Languages: COBOL, Fortran, PL/1, Confidential Mainframe Assembler, APL, Java, JavaScript, C, C++, C#, Visual Basic, Visual Basic for Applications, REXX, RPG, ASP, JSP, BPEL, CICS, CLIST, Dialog Manager, EXEC, EXEC2, eSQL, FOCUS, JCL, SAS, Snobol, XML, HTML, DHTML, CMS, VBA, SQL, SVG, Unix shell scripting, PL/SQL, Windows PowerShell, .NET

PROFESSIONAL EXPERIENCE:

Confidential, Palm Harbor, Florida

Configuration Engineer

Responsibilities:

  • Managed code and data deployments to all testing and production sites, both company-hosted and client-hosted.
  • Maintained software releases on all Windows IIS servers, and Oracle servers
  • Utilized Microsoft Team Foundation Server for source code maintenance and automated builds, and internal proprietary system for change tracking

Confidential, Tampa, Florida

Release Manager

Responsibilities:

  • Lead the Change Control Board, coordinating all of the deployment groups and testing groups, and providing approval on all changes for production systems. Followed SDLC, CMDB, and ITIL best practices.
  • Developed tools for the Change Control process, including reports showing the metrics and queries to show the various work queues and work needed, interfacing with both Microsoft’s Team Foundation Server, SharePoint, and Active Directory, and BMC’s Magic (a forerunner of Remedy). This included several automated dashboards, and automated processes for release and change management tracking and deployment.
  • Developed documentation for all release management and change management processes and tools
  • Deployed all changes to all testing and production systems, utilizing the latest versions of Windows, Unix, Linux, JBoss, web services, MQ Series, IIS, scripting, and numerous other third-party and in-house software systems. We supported over 100 different software systems and packages.
  • Assisted developers and Quality Assurance testers on problem determination
  • Helped automate label processing for the mail-order pharmacy.
  • Supported enterprise applications, including WebSphere MQ, JBoss, etc. using using Java, Ant, Unix and Windows scripting, Rexx, SQL, .Net, Toad, Visual Basic, and others.
  • Developed internal knowledge repository using Wiki, and later began the process of migrating it to SharePoint.

Confidential, Fort Lauderdale, Florida

IT Consultant

Responsibilities:

  • Worked at Confidential headquarters in North Carolina on a 6-month assignment providing operations and administrative support for Confidential ’s WebSphere MQ, including configuration, security, health check review, and development support on multiple platforms.

Confidential, Tampa, Florida

Senior IT Consultant

Responsibilities:

  • Selected by senior management to develop technical training classes for several new products prior to their General Availability dates. Classes were taught worldwide, and proved instrumental in marketing numerous Confidential software releases.
  • Recognized for authoring 3 Confidential certification exams. Exams are administered to end-users who wish to be Confidential certified on the following applications: WebSphere MQ Workflow, WebSphere Business Integration Modeler, and WebSphere Business Integration Monitor products.
  • Selected as a Subject Matter Expert on an internal project to perform business process improvement on the generation of sales bids worldwide. Worked closely with Confidential management in Germany as the first “Guinea pig”.
  • Acknowledged as subject matter expert on business process automation, design, and improvement, and selected to mentor other consultants on related products and techniques
  • Served as team lead on numerous projects, working with other Confidential consultants, as well as the customer’s employees. Projects included either assisting the customer in installing the WebSphere products, fixing problems encountered by the customer, or performing a “Proof of Concept” in order to help sell the products.
  • Chosen to lead several “Critical Situation” teams to help resolve serious problems with customer’s systems.
  • Developed a set of “Best Practices” for several WebSphere products. These Best Practices were entered into an internal database and used by other consultants at engagements worldwide.
  • Worked at several hundred customer sites on engagements ranging from a few days, to a few months. Worked on all available platforms, including mainframes, AS-400, Windows, Unix, Linux, AIX, Solaris, and HP.
  • Developed and utilized demonstration versions of the Confidential products using VMWare so that they could be shown and configured without adversely affecting consultant’s laptops.
  • Selected to Who’s Who of Executives and Professionals

Confidential, Charlotte, North Carolina

Assistant Vice President, Systems Analyst

Responsibilities:

  • Managed a Confidential remediation effort for a large IMS & batch system. Invented and implemented a method of converting 2-digit years to 4-digit years, which unlike most commonly used methods, was not patented, and will not fail in 50 years.
  • Developed and maintained systems to perform risk management on corporate loan portfolio, and to meet treasury requirements on reserves.
  • Developed a procedure to automatically perform health checks of MQ configurations on multiple systems and identify definitions that were obsolete and unnecessary or incorrect, then removed or corrected to optimize the systems.
  • Planned, installed, and supported MQ Series on multiple platforms, including mainframes, Windows, and UNIX. According to Confidential, this was one of the largest MQ Series networks in the country.
  • Maintained locally-developed code, as well as vendor software, on a variety of systems, including mainframes, Windows, and multiple Unix variations.

Confidential, Charlotte, North Carolina

Systems Analyst and Database Administrator

Responsibilities:

  • Promoted to Database Administrator responsible for SQL and IMS databases for Confidential ’s Southeast region.
  • Selected by management to assist with programming changes necessary to give Confidential employees a 10% across-the-board pay increase.
  • Maintained multiple internal systems, including corporate library system and skills gap analysis system.

Confidential, Farmington Hills, Michigan

Maintenance Programmer and Software Developer

Responsibilities:

  • Successfully developed and implemented command line driven tools to verify a customer’s patch history. As a result, saved hundreds of work-hours ensuring that required patches were properly installed. Consequently, utilized the same mechanism to automatically provide software upgrade assistance to customers.
  • Responsible for making extensive modifications to the product to support the PL/1 programming language.
  • Worked directly with customers both domestic and international to test new releases.

Confidential, Houston, Texas

Systems Programmer

Responsibilities:

  • Performed a disaster recovery test at a company “cold site”. Although the off-site storage facility neglected to send the first tape in the backup set, we were still able to restore everything within the target time.
  • Developed and maintained bulletin board system and email system for corporate customers on mainframe servers.

Confidential, Houston, Texas

Lead Systems Programmer

Responsibilities:

  • Installed 10 VM systems within the first year, thereby completing a nationwide distributed processing project with over 800 users. Served as team lead for team supporting those systems.
  • Received an “Employee of the Year” award for outstanding contributions to the company
  • Developed numerous general utilities/applications such as: messaging & graphical interfaces, printer utilities, disaster recovery utilities, and automated operations.
  • Planned, developed, and presented on-going training on VM for operators, system administrators, and programmers throughout Tenneco Oil.

Confidential, Houston, Texas

Senior Systems Programmer

Responsibilities:

  • Implemented a VM system on surplus hardware, enabling the saving of $6 million per year in outside timesharing services.
  • Developed an award-winning Xerox Corporations end-user documentation for high-end laser printers and procedures/user documentation for numerous new hardware and software products.
  • Installed, maintained, and customized all third-party software and developed procedures for automated activities.

Confidential, Omaha, Nebraska

Captain, Systems Programming Officer

Responsibilities:

  • Held a Top Secret/ESI-SIOP security clearance.
  • Provided programming support for Single Integrated Operations Plan (emergency war orders) for all nuclear-capable allies. Developed reports for the Chiefs of Staff.
  • Also served as Scout Project Officer for the base, providing liaison between the base and all visiting youth groups.
  • Developed software to generate graphical PERT chart for management of the B-1 bomber development project.

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