Technical Support Engineer Resume Boca Raton, Fl - Hire IT People

SUMMARY:

Dependable and efficient professional Microsoft certified engineer, who enjoy working with the public and dedicated to high quality customer service.
If you are seeking personnel, who stays abreast of his field, who understands technology, and clients, who earns 100% staff support, and who is as career - committed as it takes to achieve total success, then please consider what I have to offer.
I have proven track record for working effectively with team members.
I am eager to learn new techniques...likes to teach
Deals well with clients.
Turns out quality work, Is happy with new tasks.
Flexibility in your scheduling.
Relief from pressures and deadlines.

EXPERIENCE:

Technical Support Engineer

Confidential, Boca Raton, Fl

Responsibilities:

Answer customer billing questions.
Phone troubleshooting
Unlocking of their device to use third party services
Provide support for Confidential customer such as helping them diagnose hardware related issue and the ordering of parts, removal of virus and Spywares, the installation and resolving network problems
Provide quality customer service over the phone to Microsoft customers.
Provide solutions in a timely fashion for issues that may arise on a day to day basis in call center operations.
Customer Service

Confidential, Florida

Systems Engineer

Responsibilities: